All reviews

Rating Breakdown

  • 5
    96% (1,893 ratings)
  • 4
    2% (47 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (30 ratings)

Reviews with Text

  • 93% (1,850)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2024

Outstanding app, outstanding customer support. "Holden" from the customer support team fixed some silly connection problems I had and stayed with me to go through specific tutorials. Usually, you have to pay for this kind of assistance, but he provided it without any charges. Stop here and save time; there's no need to keep searching!

Using app

2 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 2, 2024

Have used fera firstly on Wix and now on Shopify. Great app and fantastic customer service!

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Great Experience here it has so many feature or easy to use

Using app

3 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Dec. 25, 2023

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Recommended.

Using app

12 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 15, 2024

Really liking the app so far! It's been about 2 weeks since I first used it and I like how I can send a email to my customers and incentivize them with a discount code for leaving a review. It's a win win. www.lbcfootball.com

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Love all the features and simplicity of the app.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Holden was incredibly helpful throughout the entire process, addressing all the questions I had with patience and clarity. Thanks to his assistance, I feel confident in continuing to use this app. Although there was a recent update that initially confused me, Holden stepped in and provided the guidance I needed.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review 🙂 It’s so wonderful to hear that you’ve had a great experience with our support team’s Holden! And that he has helped you to feel confident while using our app 🎉 Please reach out to us again at any time if you need anything 🙂

5 / 5 Share

Dec. 18, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

We've been using the Fera Product Reviews App on our website, www.stamplab.com.au, for around six months, and our experience has been outstanding. This app has given us significantly more control over how our brand is presented, which is crucial for us. One of the standout features of Fera is its seamless integration into our site theme. The process is entirely automated, removing the hassle of manual input, which has been a game changer for us. This ease of integration means that we can focus more on our business without worrying about the technicalities of managing online reviews. Another key aspect that we appreciate is the verification process for reviews. In today's digital landscape, trust is everything. Fera ensures that all reviews are verified, which has markedly increased their credibility. Our customers seem to appreciate this aspect too, as we've noticed a significant increase in responses and engagement on our site since implementing this app. The impact on our brand image has been noticeable. With more authentic, verified reviews, new customers gain confidence in our products more quickly, leading to better customer experiences and loyalty. The control over brand presentation that Fera provides has allowed us to shape our online presence in a way that truly reflects our values and quality. If you're looking for an efficient, trustworthy, and user-friendly product review app, Fera is the way to go. It's not just an app; it's an enhancement to your overall customer engagement strategy.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your detailed and glowing review ❤️ It is so wonderful to hear that you’ve had a great experience with our app and have seen/had noticeable impact since using using it! We know that reviews help boost trust with current and prospective customers and it is great to hear that you have seen a change and boost in customer confidence 🎉 Please reach out to us at any time if you need anything 🙂

5 / 5 Share

Dec. 17, 2023

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Awesome and very helpful team at Fera. Love the app too!!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Reached out for help and Roel helped me within 5 minutes and sorted the widget out for me. Great app i recommend to everyone. We use the free app and it works perfect for our website. Thank you again!

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Lots of features & easy to use.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

I am thrilled to give this review app a 5/5 stars! Equally impressive is the exceptional customer service provided by Roel. The support I received was nothing short of amazing. Roel went above and beyond to address my queries promptly and effectively, ensuring that I felt supported every step of the way. Overall, I highly recommend this review app to fellow Shopify users. It not only elevates the credibility of my online store but also comes with the added bonus of outstanding customer service. A winning combination!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review ❤️ It’s so great to hear that you are liking our app and the credibility that it brings for your customers, and have had a great experience with our Roel and our support team! Please reach out to us again at any time if you need anything 😁

5 / 5 Share

Dec. 10, 2023

Very nice interface, mostly easy but a bit complicated.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

We were looking for a reasonably priced reviews app that looked good on the front end and had a simple backend interface. Fera has it all, great looking widgets, easy to install, super simple backend that just get's the job done. Support is exceptional, Holden is the master at his domain, helps customize and setup the app flawlessly especially after hours (isn't that when we shop owners do our best work). Being from Canada is a bonus, but that's the not the real reason, it's the group of people behind this app that makes all the difference. Give it a try you won't be disappointed. Only wish they introduce SMS review request soon, it's in the works I have heard. Frank LATHR.COM

Store

LATHR

Using app

About 23 hours

Total reviews

7

Average rating

4.1

Developer Reply

Thank you so much for your kind and glowing review 😁 We are so happy that you were able to find what you were looking for with our app and have had a great experience with our support team's Holden 🎉 There will be many new features rolling our this year, so stay tuned! Please reach out to us again at any time if you need anything 🙂

5 / 5 Share

May 21, 2025

UPDATE: I'm an independent artisan, running my e-comm business solo with a limited budget for Shopify apps. I usually try to find DIY workarounds when someone suggests getting an app, BUT FERA IS WORTH THE MONTHLY FEE. Functionality, customization, exceptional customer support— it's been great and I've had it for about 4 years now. Most days I forget it's even there because it runs smoothly and isn't something I worry about.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! We are so happy to hear that you are loving our app and have found it to be worth the money! Our app is made to make our merchants lives easier and it’s great that it’s done just that 🙂 Please reach out to us at any time if you need anything 🙂

5 / 5 Share

Dec. 6, 2023

Way better UX than Judge.me. App looks Modern and easy to setup

Using app

30 minutes

Total reviews

4

Average rating

5.0