All reviews

Rating Breakdown

  • 5
    95% (5,734 ratings)
  • 4
    3% (202 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (31 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2024

Outstanding app, outstanding customer support. "Holden" from the customer support team fixed some silly connection problems I had and stayed with me to go through specific tutorials. Usually, you have to pay for this kind of assistance, but he provided it without any charges. Stop here and save time; there's no need to keep searching!

Using app

4 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 2, 2024

Have used fera firstly on Wix and now on Shopify. Great app and fantastic customer service!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

Just an amazing experience ! The service customer is amazing and efficient. You can install it on your shop without hesitation

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Great Experience here it has so many feature or easy to use

Using app

7 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 28, 2023

Great customer service, super fast.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Wonderful integration, customization, and service. We've tried a few other apps but Fera is by far the best for our candle business.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

I am a complete newbie! I was looking for an app that covers both product and website reviews. This is just what I wanted and amazing customer support, getting a reply within a minute. It's an All in one. Loved it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Recommended.

Using app

12 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 15, 2024

Really liking the app so far! It's been about 2 weeks since I first used it and I like how I can send a email to my customers and incentivize them with a discount code for leaving a review. It's a win win. www.lbcfootball.com

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Love all the features and simplicity of the app.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Holden was incredibly helpful throughout the entire process, addressing all the questions I had with patience and clarity. Thanks to his assistance, I feel confident in continuing to use this app. Although there was a recent update that initially confused me, Holden stepped in and provided the guidance I needed.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review 🙂 It’s so wonderful to hear that you’ve had a great experience with our support team’s Holden! And that he has helped you to feel confident while using our app 🎉 Please reach out to us again at any time if you need anything 🙂

5 / 5 Share

Dec. 18, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

We've been using the Fera Product Reviews App on our website, www.stamplab.com.au, for around six months, and our experience has been outstanding. This app has given us significantly more control over how our brand is presented, which is crucial for us. One of the standout features of Fera is its seamless integration into our site theme. The process is entirely automated, removing the hassle of manual input, which has been a game changer for us. This ease of integration means that we can focus more on our business without worrying about the technicalities of managing online reviews. Another key aspect that we appreciate is the verification process for reviews. In today's digital landscape, trust is everything. Fera ensures that all reviews are verified, which has markedly increased their credibility. Our customers seem to appreciate this aspect too, as we've noticed a significant increase in responses and engagement on our site since implementing this app. The impact on our brand image has been noticeable. With more authentic, verified reviews, new customers gain confidence in our products more quickly, leading to better customer experiences and loyalty. The control over brand presentation that Fera provides has allowed us to shape our online presence in a way that truly reflects our values and quality. If you're looking for an efficient, trustworthy, and user-friendly product review app, Fera is the way to go. It's not just an app; it's an enhancement to your overall customer engagement strategy.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your detailed and glowing review ❤️ It is so wonderful to hear that you’ve had a great experience with our app and have seen/had noticeable impact since using using it! We know that reviews help boost trust with current and prospective customers and it is great to hear that you have seen a change and boost in customer confidence 🎉 Please reach out to us at any time if you need anything 🙂

5 / 5 Share

Dec. 18, 2023

Very good app

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Awesome and very helpful team at Fera. Love the app too!!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

molto utile, intuitivo

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Amazing app! you need to add this to your shopify store. Theyre so helpful when you have questions! 10/10 recommend!

Using app

5 months

Total reviews

2

Average rating

5.0