All reviews

Rating Breakdown

  • 5
    95% (1,866 ratings)
  • 4
    2% (45 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 93% (1,824)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2023

The developer team spent a long time with me, answering all my questions and helping to ensure that it was set up and I understood how to make it all work. I am very happy with the customer support and the functionality of this app. It's nice to have such a helpful team behind you, highly recommend!

Using app

About 3 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

April 20, 2023

I have had a great experience. I did a lot of research before choosing which app to work with, and I'm glad I chose Fera. Their customer service is the best, always supportive and ready to help. I highly recommend them.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Good app, I really like the experience and how their services can integrate into my website. Their customer service is top notch

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

So simple to set up & well priced! So far so great, love how easy it is for my customers to submit a review! Would highly recommended

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Great customer service. Kemi specifically was super helpful. I migrated my store from Wix to Shopify and thankfully didn't lose any reviews.

Store

Saina

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2023

Easy to install and set up. The app is very optimised and its great from biginners as well. Many great features

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2023

the only app that will give you excellent incentive features for your customers for writing feedbacks. Customer service is unbelievably prompt and they managed to rectify all our mistakes while choosing the features. WOuldnt want to switch to anything else

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 14, 2023

The customer service is very nice. Highly recommend using this app. Now I'm available to make my SNS review pages

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Looks great, does what it needs to do, gives real social proof data unlike others and customer support rocks.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2023

Excited to start using this app! App meets everything I need. Great customer service and all onboarding questions were answered.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2023

Il est super je le recommande. Grace à lui j'ai pu ajouter des revues qui vont grandement améliorer mes bénéfices. et surtout je suis même capable d'analyser statistiquement l'influence de ces revues sur les achats, tout en pouvant voir combien de visiteurs ont vu les avis. vraiment je vous le conseille

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2023

This is the easiest app to use. Holden from the CS team is someone I would want to hire to me on my team. Absolutely amazing and so so helpful. Thanks Fera!

Store

Everly

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 10, 2023

Easy Setup, free plan gets you started, results still TBD but good so far. Minimum 100 character limit so this is just to meet that criteria.

Store

BamBeds

Using app

14 minutes

Total reviews

5

Average rating

4.2

Developer Reply

😁Thank you so much for your review😁 It’s great to hear that you find our app’s setup easy and are liking the free plan and its features! Please reach out to us at any time if you need anything 🙂

5 / 5 Share

April 8, 2023

Great app, have really had no problems with the integrations and looks really solid on site! Not sure I have any notes, maybe the UX for review prompting outreach to form submission could be better.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review ❤️ It’s great to hear that you are liking our app and how it looks on your site! We’ll take your suggestion about the UX into consideration! As a side note, you can change the look of the review for submission to fit better for your website/brand, check out this article for more: https://help.fera.ai/en/articles/7126985-how-do-i-change-the-review-submission-title Please reach out to us at any time if you need anything 🙂

5 / 5 Share

April 7, 2023

Really awesome app, customer support is absolutely incredible. Can't recommend them enough. They helped me troubleshoot my issue even with my custom built theme. Thank you again!!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review 😁 We are so happy to hear that you are liking our app and have had a great experience with our support team🎉 Please reach out to us again at any time if you need anything 🙂

5 / 5 Share

April 6, 2023

This app has been extremely user friendly and has helped increase my conversion rates almost immediately. My only regret is that i didnt start using it earlier

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! It is so nice to know that you find our app user-friendly! And, even though you just started using our app, it’s always better late than never😁 Please reach out to us at any time if you need anything 🙂

5 / 5 Share

April 6, 2023

Great addition to my site! We are already getting loads of honest customer reviews. What better way to get social proof?

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

❤️Thank you for your review ❤️ So happy our app has been a great addition to your site, and you are already getting reviews to use for that sweet sweet social proof 🎉 Please reach out to us at any time if you need anything 🙂

5 / 5 Share

April 5, 2023

Setting up the APP today was fantastic, the customer support team are available to help and walked me through every step. I think it's really important to use an APP provider that has a chat and also shows their phone number and email. There are so many great ways that you can request reviews from your customers and it's super easy to set up and use! Highly recommend.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

❤️Thank you so much for your review ❤️ It’s wonderful to hear that you found setting up our app easy and have had a great experience with our customer support team! We definitely agree that having a chat function in the app is important and are happy you do too 😁 Please reach out to us again at any time if you need anything 🙂

5 / 5 Share

April 5, 2023

So far so good. easy to setup, easy to get support (They write back very quickly). I like the look of it. Recommended to check it out with their free plan and see how you like it!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! So happy that you found setup easy and have had a great experience with our support team (and their response time)! Please reach out to us at any time if you need anything 🙂

5 / 5 Share

April 5, 2023

it does exactly what i want without any hassle. would recommend for anyone who does not want to spend their budget to just add reviews. will be recommending to everyone i know in TRW.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! We are so happy to hear that you are liking our app and would recommend it to others 🎉 Please reach out to us at any time if you need anything 🙂