All reviews

Rating Breakdown

  • 5
    95% (5,702 ratings)
  • 4
    3% (202 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (14 ratings)
  • 1
    0% (29 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2023

Simple, effective and affordable! Very happy so far. I like the free model that lets you get started without too much pressure.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

I had a question and Holden from customer service got back to me within minutes, even though it was weekend and I didn't expect to get an answer until Monday. He was so helpful! He went beyond and above and not only resolved my query but helped me set it up. Really, really amazing customer experience. Thank you Holden!

Using app

8 months

Total reviews

3

Average rating

5.0

3 / 5 Share

May 1, 2024

We could customise Fera nicely to our theme, there is also an option to send review requests from the app. However, it doesn't give us a proper option to handle unfair or fraud reviews. If you would like to decline a review, their template is all in English and it's not possible to translate it. The customer service team at the start was very helpful, lately, it's been more and more difficult to get an answer from them.

Store

Pippadu

Using app

About 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

March 15, 2023

we used them for many widgets all in one including the reviews. the ONLY missing would be great to have a live customer support chat option.

Store

Q by QS

Using app

Almost 2 years

Total reviews

13

Average rating

2.7

5 / 5 Share

March 15, 2023

A very good app to have on your page. It’s user friendly and very nice to have the reviews on my page

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

This app is exceptional! It's incredibly user-friendly, and every feature works seamlessly. What's more, the customer service is absolutely top-notch and impeccable, going above and beyond to ensure a wonderful experience for users!

Using app

Over 1 year

Total reviews

8

Average rating

3.4

5 / 5 Share

March 15, 2023

One of the best app experiences I have had since using Shopify for various websites. Easy to use with plenty of customizations, and a great value for the price. The customer service is incredibly quick, responsive, and goes above and beyond to help you with any questions or initial set up.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Very impressed with customer service! Was working on my website late at night and got a reply to several questions within minutes. Really appreciate it as a small business owner who doesn't get much time to do this during the day. Thank you!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2023

Great app. Easy to use, helpful customer service! Helped me with some questions I had, fixed some issues I was having and now it is working great! Keep up the great work

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2023

Looks and integrates well with our shopify store! It's easy to use + very reasonably priced. I had a little trouble adding the stars to our collection page and Holden helped out very quickly as well as made some other tweaks to match our store's theme as well. Definitely would recommend Fera

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2023

Absolutely love this app! So many options to get AMAZING results. I use this app for multiple aspects of my store including reviews, product view counter, purchase pop ups, upselling products, sale countdowns and so much more. Whenever I've needed some coding/ css help the Fera team has been amazing, responding almost instantly. High recommend this app!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2023

Exactly what my Store needed, easy to shoot out review prompts to customers who made purchases. Offering an incentive was the best feature.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

I have been using the app for more than a year on my website https://oliveoil.green/ and I am completely satisfied with both the service and support. Thank you!

Using app

Almost 3 years

Total reviews

8

Average rating

4.5

5 / 5 Share

March 13, 2023

Having a hard time getting it to work on my Wix website. The features seems amazing but I just can't get it to show on my site. Everything is activated and live with reviews. On my Wix dashboard, it still shows "incomplete setup" when everything is set and ready to go. Lets hope it just a bug.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Ich nutze die App erst seit kurzem und bin mehr als zufrieden!! Super einfach und toll gestaltet. Ich kann es sehr gerne weiterempfehlen :)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2023

The app is user-friendly, with a sleek and modern interface that makes it easy to navigate. Would recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

So far so good, customers open - and do indeed love reading reviews. Easy to use, I like this one a lot. Thanks.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Aesthetically pleasing, looks great with my general theme. Had to trial a few different apps til I found this one but I am really pleased I did.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Great customer service. They helped me out when they did not have too so it was very much appreciated it saved me a lot of time. Also they don't 'close' the chat box if you don't respond immediately. They leave the communication open so you can respond to them when you can which is really nice! not many services do that.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2023

It's a great app so far, I have no clue what else to tell you because I started using it 5 min ago. Also, strange that you can't see the products your customers reviewed on Etsy, I can't really put them in anywhere just have to put them in main page.

Using app

43 minutes

Total reviews

1

Average rating

5.0