All reviews

Rating Breakdown

  • 5
    95% (1,886 ratings)
  • 4
    2% (48 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (30 ratings)

Reviews with Text

  • 93% (1,845)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 21, 2022

extremely easy uploader tool that doest require a ton of extra formatting. much much easier than shopify's built in reviews app. I have been trying to months to get our etsy reviews on our shopify site and it was always too complicated or involved too much formatting. but fera.ai made it extremely fast and simply.

Store

Frill

Using app

12 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

March 21, 2022

Thanks for the great app. It's been really easy to set up and we're excited to get more photos and videos from our customers.

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2022

Hi, This is my first time using this app and Holden helped me out at 10pm on Sunday. I did not think I would get any help since it clearly said that they would not be available until normal business hours tomorrow. This is top-quality customer service I received from Holden today and highly recommend this app to all small businesses decided what affordable review-based app that lets customers add photos and videos. I myself am using an app like this for the first time and am happy with the result so far. Now since this is my very first day using the app I will be sure to post a updated 1 month review on the consistence of quality. Based on tonight's clear evidence of great customer support/ live chat, I am sure it will still be AMAZING like Holden. Until later friends.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2022

The best review app on the store, it was very easy to set up and importing reviews from the other review app I had was instant, I needed a little help from the support and the fact I could chat with them and it was done within 10 minutes is unheard of. Fantastic app and service and I highly recommend it.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2022

This app is great, really happy with it. Easy to use, works well and easy to make it look good on your website. The Fera team are great - I was speaking with Holden and they helped me get everything looking really good on my website!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

Great app! Love the interface and how easy it is to navigate. Great features within the free tier, so that's awesome.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2022

Very user friendly review application for my e-commerce business, I have been exploring a few options and Fear stans out

Using app

15 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2022

The versatility of this app is wonderful and the customer service is incredible. I had read great things about Fera, but wanted to customize the app for my website, and I'm talking heavy customizations. I got connected with Holden at Fera and he spent HOURS with me tweaking every little detail I wanted modified. Not only is the app wonderful, but customer service goes ABOVE AND BEYOND. Love this app and love the people behind it. Thank you so much!

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 14, 2022

So far, everything is going smoothly. We wanted a very simply app and Fera seems to be the answer. Most of our current reviews are in Etsy and we need to move those manually, but even that isn't too bad.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

besides the great widgets and easy to navigate/ install nature of this app, it helpfully provides real time data for your customers, showing the pages they are currently looking at, and their journey to your store. With the introduction of iOS14, this is an extremely helpful tool to understand where the sales are coming from - and also where customers may be dropping off.

Using app

Almost 3 years

Total reviews

11

Average rating

4.5

5 / 5 Share

March 13, 2022

So easy to use! I was able to email customers and past customers! Installs in minutes! Highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2022

I use the app for reviews, which helps build trust with my customers. I will be using the referral feature as well. Highly recommend!

Store

RELUXX

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2022

Great app!!! Really good service, lot of function and very elegant and modern design. Super recommend!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2022

easy to use and has heaps of good features even on the free version. Looking forward to using the app more.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

easy to use & customisable, even on the free version. Thank you for making great app & help small businesses

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

This app is very useful for driving purchases. Especially the customer pop-ups. I have seen a difference with this app on my store.

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 6, 2022

I just began using this app and I love the immediate support you get. I would recommend it to others.

Using app

About 4 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

March 5, 2022

Amazing app. Easy and simple to use. Can't wait to see all the reviews. I'm happy that I found the app.

Using app

12 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

March 3, 2022

FIVE STAR! I really thought I was going to have to pay someone to do this, but nope! This app was perfect. Im not the best with these back end things and this add on was as easy as 1,2,3. HIGHLY Recommended.

Using app

19 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2022

This is a great app that really helps keep a good eye on customer satisfaction within your company's website!

Store

VBB

Using app

8 months

Total reviews

1

Average rating

5.0