All reviews

Rating Breakdown

  • 5
    95% (1,886 ratings)
  • 4
    2% (48 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (30 ratings)

Reviews with Text

  • 93% (1,845)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2021

I used this app to send out review requests and gather photos/ videos. I also used it for incentives based on reviews received. I tried some other apps but the free versions did not include what I needed. I love Fera's simplicity and its design, especially the options to customize the positioning and the exact look of the reviews. The videos provided within the app are very detailed as far as how to install and customize the app. This is a great app, and simple enough for someone just starting out!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

This app is awesome, all the features are amazing, and the support is incredible. I highly recommend this app!

Using app

1 day

Total reviews

5

Average rating

3.4

5 / 5 Share

Nov. 28, 2021

Pretty good so far, very easy to use! This app will definitely help my customers a lot when checking out.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2021

So far so good using Feria reviews app. I had an issue with a carousel and I was assisted in a timely manner. Customer support is prompt if you have any issues.

Using app

8 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 28, 2021

Before I decided to install this app, I tried different ones and this was the better one because it allows you to easily and fully configure it.

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

The app serves the purpose at a fraction of the cost of others. The support team are very helpful and respond quickly.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

great. Very easy to communicate to the team, really quick and helpful customer service. Answer any question you may have.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Holden was alot of help! he walked me through the set up. much easier than other apps i had tried already

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

super easy to set up, guides you through it the whole way, and fits perfectly in the store. Couldn't be happier.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Just downloaded, super easy to use, customer service is amazing, highly recommend! Very easy to customize and integrate, love it so far.

Using app

43 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Servizio Ottimo e app Reviews fantastica. Da provare assolutamente. Una tra le migliori app in questo settore.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

Cambie esta app por YOTPO que usaba anteriormente y es mucho más simple y fácil de usar. Además me ahorro muchísimo en costos. Estoy bastante contento con la app

Using app

28 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Had a website glitch and the team was very rapid in responding and getting it fixed. I was shocked at how fast the service was and thought I would have to wait days for a fix. Having a glitchy site was stressing me out and the agent took those worries away. Very Impressed with the rapid response and lightning fast resolution

Using app

Almost 2 years

Total reviews

6

Average rating

3.7

5 / 5 Share

Nov. 18, 2021

This app is by far the best app to get customers to leave reviews. It's super easy to install and use. If you're looking for an app to help you get reviews...look no further.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

One of the best apps we've purchased/ used in the last few years. The customer service is amazing and their team is always quick to help! Couldn't be happier and we're excited to explore more of their features.

Using app

Over 3 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 18, 2021

This app is perfect and so easy to navigate and customise. Roel is also really helpful if you need assistance!

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 18, 2021

The app we didn't know we need. Their widgets are super user-friendly and easy to use. Thoroughly satisfied with their customer support.

Store

Orion

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

WOW WOW WOW. If you are looking for a product review app that has it all, look not further than Fera. I spent a whole day researching pretty much every product review app available in the shopify app store. I then reached out to all the ones that made my top list. Fera did an awesome product demo with us where they answered all of our questions, they are really competitively priced, and the number of features they have is mind blowing. We loved that video reviews are available. Their service team has been exceptional in helping us make sure this looks great on our site. And we can't wait to utilize the many other widgets they offer, to help us increase sales. Thank you Fera! So glad we found you.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Awesome customer service. All of my customising request is handled quick and properly. I recommend it.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

I researched a lot of apps before landing on Fera. We've been using it for 2 months now and hasn't been disappointed -- interface is smooth and clean. Only feature I would request is the ability to ask a customer to re-edit a review that they submitted.

Using app

3 months

Total reviews

2

Average rating

5.0