Fera Product Reviews App
All reviews
Support is fast and amazing! They are always very helpful. The app works perfectly and every time we have had a problem they react very fast to help us.
I used the app to run a carousel of testimonials. Was a little challenging to figure out how to do that given how many opportunities the app offers, but it came out great. Customer Support was really helpful whenever I needed a hand.
Happy to hear that our customer service team was able to help. Any feedback on how to make the customer testimonial carousel easier to understand and implement is appreciated. I'll follow up with you on this :) - Jameela
Been using this app for my three shopify stores and will continue using it for my future stores. Highly recommended app. The support amazing!
Thanks for the awesome review! We appreciate you using our app on many of your stores!
My app design was deactivated by mistake. I contacted support and they added all my links, logo images back on my website. Fantastic Service!!!!
YAY! Glad we could fix everything for you. Thanks for the 5 star review :)
We use Fera to run temporary promotions and show conditional elements. We can track our individual banners and easily show them based on various conditions. This is an invaluable part of our toolkit for efficiently modifying our website, testing and optimizing. Easy to use too! We have been using Fera for years now, and I don't see ever running a business on Shopify without it.
This is AMAZING to hear. We are so happy that you find such value in your app and we appreciate you 1000%
Spoke to holden on customer support, great guy, helped me within minutes. The app is great, the features it offers are great, for a reasonable price. Thanks guys
That's what we like to hear! Holden is awesome. Let us know if you need anything else or are looking for additional features :)
Fantastic app and great support!! The team is always available and has never declined any of our ideas for customizations. Highly recommend :)
Happy you have gotten what you needed from us. Reach out anytime :D
Great app!. Its a great method to build a consumer community feeling on my website. I just ask for a way to monitor changes on my website to avoid losing this app while upgrading my theme.
Hello RedQueen.mx. Thanks for your review! Message us to let us know exactly what you mean by monitor changes/how you want to receive them (alerts, e-mails, etc) and we are happy to include this in our future plans :)
I love these guys! Super helpful. Super responsive. Integration complete within seconds! Honestly a fantastic app
Thanks so much for a stellar review :) We definitely want to make adding social proof to your store easy, so we're happy you found integration simple!
Amazing and user-friendly app. Up and running in a few minures. Fast customer service and customizable features. I can recommend this to someone looking to gain customers trust and convert them to sales.
Thank you for your positive review. We appreciate your recommendation and are happy you found a lift in sales by using Fera :)
Incredible platform & support, thank you so much for all of the help. Excited to start A/B testing and learning how to best utilize Fera.ai! :)
Yes! We have lots of help articles on the website, but as you know, you can reach out to us at anytime for guidance.
Besides this being a great app that does exactly what it advertises, the customer service is second to none. I had an issue with the app, and even though it turned out to be a mistake in my theme's coding that had nothing to do with this app, their tech support fixed it for me. I was really impressed!
We are always happy to help our customers. Glad you got the help you needed! Let us know if anything else arises. Enjoy the app and sell lots on your store!
Amazing app. So glad I found it. It has helped my conversions and makes my website look busy. Also, Holden was great, he setup 2 of my skills. Thank you for the great app and excellent customer service! www.portuguesetiles.co.uk
Glad you are seeing conversions improve! As always, reach out to us if you need anything else :)
Amazing app with amazing customer service specially HOLDEN .. He can do whatever you ask. I learned a lot from him
Holden is the best, isn't he? We are so proud to have him on our team. Thanks for the positive review :)
Best app. Many features, service and support very efficient and fast. I was very well attended. Download now and start using.
We appreciate your review! If there is anything you need in the future, let us know!
This is THE BEST app out there for Shopify. The support is amazing, they answer you right away and solve problems very fast. Also they help you creating custom skills!! And that is really really cool. Install this now, it help us everyday with our customers and orders. Thanks Fera!!!!
You are welcome, but thank YOU for being a customer. We appreciate your business :)
.........................................................................................................
Customer service is so good! Love these guys, if you have any issues with this app they will help you even at 9:37 pm on a Friday night like me.
I never leave reviews but I had to leave one for Fera. This app literally is the best. Not only does it provide you with tools to better convert customers, but the customer support team is just top notch. Jay helped me out tremendously. He delivered help in a timely manner and his intellect showed. He's really good!! I'd give this app 6 stars if i can.
Good app. does what it says. However, it ended up being expensive for the limited usage we were giving it.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.