All reviews

Rating Breakdown

  • 5
    95% (1,866 ratings)
  • 4
    2% (45 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 93% (1,824)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2020

Amazing and user-friendly app. Up and running in a few minures. Fast customer service and customizable features. I can recommend this to someone looking to gain customers trust and convert them to sales.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive review. We appreciate your recommendation and are happy you found a lift in sales by using Fera :)

5 / 5 Share

July 9, 2020

Love the amount of options with this app and the support staff is outstanding - always quick to respond and fix any issues that arise. Huge shoutout to Holden on the support team for his stellat communication and speedy troubleshooting. A+++

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

YAY! We are happy you love using Fera. Reach out at anytime if you need anything.

5 / 5 Share

July 7, 2020

Incredible platform & support, thank you so much for all of the help. Excited to start A/B testing and learning how to best utilize Fera.ai! :)

Using app

About 1 hour

Total reviews

10

Average rating

5.0

Developer Reply

Yes! We have lots of help articles on the website, but as you know, you can reach out to us at anytime for guidance.

5 / 5 Share

July 2, 2020

Besides this being a great app that does exactly what it advertises, the customer service is second to none. I had an issue with the app, and even though it turned out to be a mistake in my theme's coding that had nothing to do with this app, their tech support fixed it for me. I was really impressed!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

We are always happy to help our customers. Glad you got the help you needed! Let us know if anything else arises. Enjoy the app and sell lots on your store!

5 / 5 Share

June 19, 2020

Amazing app. So glad I found it. It has helped my conversions and makes my website look busy. Also, Holden was great, he setup 2 of my skills. Thank you for the great app and excellent customer service! www.portuguesetiles.co.uk

Using app

3 days

Total reviews

14

Average rating

5.0

Developer Reply

Glad you are seeing conversions improve! As always, reach out to us if you need anything else :)

5 / 5 Share

March 18, 2020

Muy practica, me ayudo a hacer mi pagina mas atractiva y efectiva a la hora de vender La recomiendo totalmente

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Muchas gracias por el comentario!

5 / 5 Share

March 4, 2020

Amazing app with amazing customer service specially HOLDEN .. He can do whatever you ask. I learned a lot from him

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Holden is the best, isn't he? We are so proud to have him on our team. Thanks for the positive review :)

5 / 5 Share

Jan. 7, 2020

Best app. Many features, service and support very efficient and fast. I was very well attended. Download now and start using.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your review! If there is anything you need in the future, let us know!

5 / 5 Share

Dec. 13, 2019

This is THE BEST app out there for Shopify. The support is amazing, they answer you right away and solve problems very fast. Also they help you creating custom skills!! And that is really really cool. Install this now, it help us everyday with our customers and orders. Thanks Fera!!!!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

You are welcome, but thank YOU for being a customer. We appreciate your business :)

5 / 5 Share

Nov. 10, 2019

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Store

Lozano

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2019

Customer service is so good! Love these guys, if you have any issues with this app they will help you even at 9:37 pm on a Friday night like me.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

I never leave reviews but I had to leave one for Fera. This app literally is the best. Not only does it provide you with tools to better convert customers, but the customer support team is just top notch. Jay helped me out tremendously. He delivered help in a timely manner and his intellect showed. He's really good!! I'd give this app 6 stars if i can.

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 23, 2019

Good app. does what it says. However, it ended up being expensive for the limited usage we were giving it.

Using app

4 months

Total reviews

13

Average rating

3.8

5 / 5 Share

Aug. 17, 2019

Fera has been helping lots of merchants. I'm happy my developer added this app to my store. I like it that you can move the app in your product pages by selecting which part to put it. Very easy and smart! They definitely thought of merchant experience there! - jingajuice.com.ph -

Using app

About 7 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

July 9, 2019

Amazing! customer support and have tons of thing to do... easy to implement and i hope we find great results- they do have analytics so hopefully we'll see

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

June 22, 2019

Great app for customizing your store for conversions. And for viewing important analytics about your customers. Definitely would recommend!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 10, 2019

Love this app in any way! I think it's my favorite from the app list I use! I love how it allows real time tracking of what is being viewed and the statistics! Love it so much!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2019

This app is AMAZING and worth every penny. The customer service team deserve very high praise. They usually respond within minutes (gasps!!!) and resolve any issues very promptly.

Store

Azarai

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 17, 2019

Great app and excellent service! Can really recommend this! Try it out........................... ...

Using app

24 days

Total reviews

34

Average rating

4.9

5 / 5 Share

April 4, 2019

Love this app. Does what it says. Support is awesome! We had some issue with a pop up interfering with the checkout button and that was a big bummer. However, the support staff was very prompt in fixing the CSS and issue was resolved.

Using app

4 months

Total reviews

4

Average rating

5.0