Fera Product Reviews App for Shopify

Fera Product Reviews App

Build trust with automated photo and video reviews
Rating
4.8
Feedback
1,974
Reviews
Chart
#1,798
Shopify

All reviews

5 / 5 Share
Nov. 30, 2020

Wow! The support team is very helpful and helped us sort out some bugs. I recommend this app to EVERY ecommerce store.

Store Using app Total reviews Average rating
Tauri-Gum 7 months 1 5.0
5 / 5 Share
Nov. 19, 2020

Just started using this app. It's really easy to use and chat support at your fingertips. I've tried a few apps and end up deleting them as I get confused and flustered. This ones a keeper. 10/10 for ease of use.

Store Using app Total reviews Average rating
Ermonix 1 day 5 5.0
5 / 5 Share
Nov. 12, 2020

Support is fast and amazing! They are always very helpful. The app works perfectly and every time we have had a problem they react very fast to help us.

Store Using app Total reviews Average rating
Máscara De Látex Almost 2 years 7 5.0
5 / 5 Share
Nov. 11, 2020

I used the app to run a carousel of testimonials. Was a little challenging to figure out how to do that given how many opportunities the app offers, but it came out great. Customer Support was really helpful whenever I needed a hand.

Store Using app Total reviews Average rating
WE THE BAY 4 days 1 5.0
Developer Reply

Happy to hear that our customer service team was able to help. Any feedback on how to make the customer testimonial carousel easier to understand and implement is appreciated. I'll follow up with you on this :) - Jameela

5 / 5 Share
Nov. 4, 2020

Visit my store www.realhairlondon.com What an amazing app! If you want to see its true authentic great skills in action then visit my store at: www.realhairlondon.com We sell the most realistic wigs, hair units and authentic Human Hair in the world. Be on trend this season and visit our store x Fera is the best so far. If you need an app that will deliver a great shopper experience then this is it. It alerts your customers on what they need to know and help them to shop better! Go for it guys you will not be disappointed. This app is straight

Store Using app Total reviews Average rating
Real Hair London 20 days 3 3.7
Developer Reply

Nice! Fera looks great on your store. Thanks for adding us to your app mix :D

5 / 5 Share
Oct. 27, 2020

My app design was deactivated by mistake. I contacted support and they added all my links, logo images back on my website. Fantastic Service!!!!

Store Using app Total reviews Average rating
BVstylez 18 days 13 3.8
Developer Reply

YAY! Glad we could fix everything for you. Thanks for the 5 star review :)

5 / 5 Share
Oct. 20, 2020

We use Fera to run temporary promotions and show conditional elements. We can track our individual banners and easily show them based on various conditions. This is an invaluable part of our toolkit for efficiently modifying our website, testing and optimizing. Easy to use too! We have been using Fera for years now, and I don't see ever running a business on Shopify without it.

Store Using app Total reviews Average rating
Lianox Over 1 year 9 5.0
Developer Reply

This is AMAZING to hear. We are so happy that you find such value in your app and we appreciate you 1000%

5 / 5 Share
Sept. 2, 2020

I'm going to be objective and honest with you. I was not paid or pushed to write this review. Their support is probably one of the most effective, efficient, and communicative I've seen on apps. I'm using the free trial and their team is going above and beyond in helping me get started. I had trouble navigating the app and actually using it. However, the support team guided me with videos and photo walkthroughs. I had trouble customizing some options further, and they actually wrote code for me (some apps out there actually charge you for this service). What's more, their free trial goes for 30 days--which is better than 99% of Shopify apps out there. Probably one of the best, if not the best, social proof app out there. Guys keep doing what you're doing, raise the bar, and if you're skeptical--then download the app, you'll thank me later.

Store Using app Total reviews Average rating
Yoga Fun Puns About 2 hours 5 4.2
Developer Reply

Thank you SO MUCH! I'm so glad that you are loving the app. As usual, let us know if you need anything :)

5 / 5 Share
Sept. 1, 2020

Spoke to holden on customer support, great guy, helped me within minutes. The app is great, the features it offers are great, for a reasonable price. Thanks guys

Store Using app Total reviews Average rating
GroomenUK About 2 hours 2 5.0
Developer Reply

That's what we like to hear! Holden is awesome. Let us know if you need anything else or are looking for additional features :)

5 / 5 Share
Aug. 24, 2020

Awesome app! has everything you need. Had a few things i needed changing to fit with my design and the customer service fixed all that in less than 30 minutes. Very satisfied!

Store Using app Total reviews Average rating
Doggos-United 20 days 6 5.0
Developer Reply

❤️❤️ Always here to help ❤️❤️ Thanks so much for your great review!

5 / 5 Share
Aug. 21, 2020

Fantastic app and great support!! The team is always available and has never declined any of our ideas for customizations. Highly recommend :)

Store Using app Total reviews Average rating
Jewelryqueen.de Over 2 years 1 5.0
Developer Reply

Happy you have gotten what you needed from us. Reach out anytime :D

5 / 5 Share
Aug. 17, 2020

Great app!. Its a great method to build a consumer community feeling on my website. I just ask for a way to monitor changes on my website to avoid losing this app while upgrading my theme.

Store Using app Total reviews Average rating
RedQueen.mx About 1 year 4 5.0
Developer Reply

Hello RedQueen.mx. Thanks for your review! Message us to let us know exactly what you mean by monitor changes/how you want to receive them (alerts, e-mails, etc) and we are happy to include this in our future plans :)

5 / 5 Share
Aug. 10, 2020

I love these guys! Super helpful. Super responsive. Integration complete within seconds! Honestly a fantastic app

Store Using app Total reviews Average rating
Sellier Knightsbridge 23 minutes 2 5.0
Developer Reply

Thanks so much for a stellar review :) We definitely want to make adding social proof to your store easy, so we're happy you found integration simple!

5 / 5 Share
Aug. 8, 2020

Amazing and user-friendly app. Up and running in a few minures. Fast customer service and customizable features. I can recommend this to someone looking to gain customers trust and convert them to sales.

Store Using app Total reviews Average rating
Filo Artisan Trade About 2 hours 3 5.0
Developer Reply

Thank you for your positive review. We appreciate your recommendation and are happy you found a lift in sales by using Fera :)

5 / 5 Share
July 21, 2020

Fera has 5 star customer support! They are super fast, and super helpful! I highly recommend them!

Store Using app Total reviews Average rating
The Ice Lion 4 months 4 5.0
Developer Reply

Yeeeees! We take pride in helping out awesome customers like you. As you know, you can reach out to us with any questions you may have. Have an awesome summer!

5 / 5 Share
July 7, 2020

Incredible platform & support, thank you so much for all of the help. Excited to start A/B testing and learning how to best utilize Fera.ai! :)

Store Using app Total reviews Average rating
Peachy Sunday About 1 hour 12 5.0
Developer Reply

Yes! We have lots of help articles on the website, but as you know, you can reach out to us at anytime for guidance.

5 / 5 Share
July 2, 2020

Besides this being a great app that does exactly what it advertises, the customer service is second to none. I had an issue with the app, and even though it turned out to be a mistake in my theme's coding that had nothing to do with this app, their tech support fixed it for me. I was really impressed!

Store Using app Total reviews Average rating
Watercolor by Kristal Serna 10 months 6 5.0
Developer Reply

We are always happy to help our customers. Glad you got the help you needed! Let us know if anything else arises. Enjoy the app and sell lots on your store!

5 / 5 Share
June 19, 2020

Amazing app. So glad I found it. It has helped my conversions and makes my website look busy. Also, Holden was great, he setup 2 of my skills. Thank you for the great app and excellent customer service! www.portuguesetiles.co.uk

Store Using app Total reviews Average rating
Portuguese Tiles 3 days 14 5.0
Developer Reply

Glad you are seeing conversions improve! As always, reach out to us if you need anything else :)

5 / 5 Share
March 4, 2020

Amazing app with amazing customer service specially HOLDEN .. He can do whatever you ask. I learned a lot from him

Store Using app Total reviews Average rating
Time Center 6 months 5 5.0
Developer Reply

Holden is the best, isn't he? We are so proud to have him on our team. Thanks for the positive review :)

5 / 5 Share
March 3, 2020

Super easy to use and very convenient. It is also very affordable if you decide to upgrade from the free plan. Awesome App

Store Using app Total reviews Average rating
Developer Reply

Thanks for the review! P.S. Super Poppin' is amazing highlight color!

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