Fera Product Reviews App
Build trust with automated photo and video reviews
Rating
4.7
feedback
1,963
chart
#3,726
All reviews
Review RSS Feed
Oct. 27, 2020
My app design was deactivated by mistake. I contacted support and they added all my links, logo images back on my website. Fantastic Service!!!!
YAY! Glad we could fix everything for you. Thanks for the 5 star review :)
Oct. 20, 2020
We use Fera to run temporary promotions and show conditional elements. We can track our individual banners and easily show them based on various conditions. This is an invaluable part of our toolkit for efficiently modifying our website, testing and optimizing. Easy to use too! We have been using Fera for years now, and I don't see ever running a business on Shopify without it.
This is AMAZING to hear. We are so happy that you find such value in your app and we appreciate you 1000%
Aug. 21, 2020
Fera, in my opinion, is the single best must-have, most needed app I have worked with. It delivers multiple functionalities in one app, which is always a win in my book. Built-in features, such as promo bars, banners, pop-ups, etc are already a win - but it allows you to add custom features if you're not super great at coding! The team is one of the best out there. Super patient, friendly and extremely helpful. Do yourself a favor and install this!
🎉🎉🎉 Yes!!! We want you to succeed with no coding knowledge. Of course, if you run into any problems, we are happy to help. Glad to hear you are loving Fera.
Aug. 21, 2020
Fantastic app and great support!! The team is always available and has never declined any of our ideas for customizations. Highly recommend :)
Happy you have gotten what you needed from us. Reach out anytime :D
Aug. 17, 2020
Great app!. Its a great method to build a consumer community feeling on my website. I just ask for a way to monitor changes on my website to avoid losing this app while upgrading my theme.
Hello RedQueen.mx. Thanks for your review! Message us to let us know exactly what you mean by monitor changes/how you want to receive them (alerts, e-mails, etc) and we are happy to include this in our future plans :)
Aug. 10, 2020
I love these guys! Super helpful. Super responsive. Integration complete within seconds! Honestly a fantastic app
Thanks so much for a stellar review :) We definitely want to make adding social proof to your store easy, so we're happy you found integration simple!
Aug. 8, 2020
Amazing and user-friendly app. Up and running in a few minures. Fast customer service and customizable features. I can recommend this to someone looking to gain customers trust and convert them to sales.
Thank you for your positive review. We appreciate your recommendation and are happy you found a lift in sales by using Fera :)
July 9, 2020
Love the amount of options with this app and the support staff is outstanding - always quick to respond and fix any issues that arise. Huge shoutout to Holden on the support team for his stellat communication and speedy troubleshooting. A+++
YAY! We are happy you love using Fera. Reach out at anytime if you need anything.
July 7, 2020
Incredible platform & support, thank you so much for all of the help. Excited to start A/B testing and learning how to best utilize Fera.ai! :)
Yes! We have lots of help articles on the website, but as you know, you can reach out to us at anytime for guidance.
July 2, 2020
Besides this being a great app that does exactly what it advertises, the customer service is second to none. I had an issue with the app, and even though it turned out to be a mistake in my theme's coding that had nothing to do with this app, their tech support fixed it for me. I was really impressed!
We are always happy to help our customers. Glad you got the help you needed! Let us know if anything else arises. Enjoy the app and sell lots on your store!
June 19, 2020
Amazing app. So glad I found it. It has helped my conversions and makes my website look busy. Also, Holden was great, he setup 2 of my skills. Thank you for the great app and excellent customer service! www.portuguesetiles.co.uk
Glad you are seeing conversions improve! As always, reach out to us if you need anything else :)
June 9, 2020
It makes my day easier and helps increase my sales! I would recommend this again and again, to anyone who asks.
Woohoo! Thanks for the positive review. Let us know what we can do to earn that extra star!
March 18, 2020
Muy practica, me ayudo a hacer mi pagina mas atractiva y efectiva a la hora de vender La recomiendo totalmente
Muchas gracias por el comentario!
March 4, 2020
Amazing app with amazing customer service specially HOLDEN .. He can do whatever you ask. I learned a lot from him
Holden is the best, isn't he? We are so proud to have him on our team. Thanks for the positive review :)
Jan. 7, 2020
Best app. Many features, service and support very efficient and fast. I was very well attended. Download now and start using.
We appreciate your review! If there is anything you need in the future, let us know!
Dec. 13, 2019
This is THE BEST app out there for Shopify. The support is amazing, they answer you right away and solve problems very fast. Also they help you creating custom skills!! And that is really really cool. Install this now, it help us everyday with our customers and orders. Thanks Fera!!!!
You are welcome, but thank YOU for being a customer. We appreciate your business :)
Nov. 10, 2019
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Sept. 7, 2019
Customer service is so good! Love these guys, if you have any issues with this app they will help you even at 9:37 pm on a Friday night like me.
Sept. 6, 2019
I never leave reviews but I had to leave one for Fera. This app literally is the best. Not only does it provide you with tools to better convert customers, but the customer support team is just top notch. Jay helped me out tremendously. He delivered help in a timely manner and his intellect showed. He's really good!! I'd give this app 6 stars if i can.
Aug. 23, 2019
Good app. does what it says. However, it ended up being expensive for the limited usage we were giving it.