Digital Downloads ‑ Filemonk
Sell digital downloads & digital products on Shopify
Rating
4.9
feedback
335
chart
#3,330
All reviews
Rating Breakdown
Review RSS Feed
Oct. 3, 2024
Wow, customer support doesn't come better than with Filemonk. I got immediate assistance for all the questions I had. Thank you Filemonk Team!
Sept. 30, 2024
I have had this app for months now. If you sell digital products, this is the only app for you. (Trust me, I've been through them all.) When I first loaded the app, they were developing many new features. Yet, whenever I discovered something wonky, it was immediately fixed. The entire load and delivery funnel to clients is excellent. The number of options goes way beyond that because the team at FileMonk listens to their clients! The app deserves 10 stars, and the service deserves 10 stars. I sell tons of digital art, and this app opens up all the possibilities and ensures the client who paid receives a link to the products as soon as the payment is verified. In other words, the path from Payment to delivery for this product is usually no more than 90 seconds. There is nothing more one could ask for if you deliver any digital product, from art to books to any other digital type. It is one of the best apps on the entire Shopify app store.
Sept. 26, 2024
Easy start up. and gave me free 250 MB for the first month! this is awesome
Sept. 25, 2024
Very thankful for the customer support experience I received from Anaam. She was super responsive, patient, and kind in helping me sort through several issues regarding my Shopify store.
Sept. 25, 2024
Great app and simple to understand! And has very helpful customer service with fast response. Highly recommend it!
Thank you so much for your amazing review! I’m thrilled to hear that you find Filemonk easy to use and that our customer service has been quick and helpful. Your recommendation truly means a lot! :) If you ever have any questions or need support, don’t hesitate to reach out. We're here to help! - Sneha / Merchant Success
Sept. 24, 2024
Stellar! Has been great to showcase our new digital products on our website
Sept. 24, 2024
Fantastic customer support, all requests are resolved quickly. The app fulfils our requirements 100%. Easy to use. We have tested a few apps of this type, but this one is definitely the best. We can highly recommend this app.
Sept. 22, 2024
Thus far we have had an excellent experience with Filemonk. It was easy to attach to our Shop, easy to figure out and all of our customers so far have received the downloads.
Thank you for your wonderful review! I’m thrilled to hear that your experience with Filemonk has been fantastic! It’s great to know that the setup process was straightforward and that your customers are enjoying their digital downloads. If you need any support or have questions in the future, don’t hesitate to reach out. We’re always here for you! - Sneha / Merchant Success
Sept. 20, 2024
Filemonk is a great app and digital file delivery for Shopify. Sandesh tech support was kind, knowledgeable and efficient. He worked with me patiently and diligently to have my issue resolved in one session via chat. I absolutely love how the chat/help feature is embedded in all Filemonk pages so you do not have to dig deep and waste time trying to find how to begin asking for help. In the end that is the most important, problems occur and customer support is key. Thank you, Livinio
Sept. 19, 2024
Incredible service, flawless and effective support team! I highly recommend Filemonk to anyone dealing with digital downloads.
Sept. 17, 2024
Haven't had a huge amount of experience with the app itself at time of writing as I'm still doing legwork on digital options while setting up my store, but I've spoken with Vishu from Filemonk on a few occasions now, and he has been incredibly helpful and quick to respond to my queries and questions. The customer service is definitely great here.
Sept. 13, 2024
This is a great app. It's been very reliable with excellent support when issues arise. I would recommend.
Sept. 10, 2024
Easy to use! Thanks for creating this great app. :)
Thank you for the great feedback! We’re thrilled to hear that you find Filemonk easy to use and sell your digital products. If you have any more questions or need assistance, we’re here to help! :) - Sneha / Merchant Success
Sept. 8, 2024
Love the app, my customers do too
Thanks for the awesome feedback! We're delighted to hear that both you and your customers love Filemonk to sell and receive digital products. If you need any support or have more feedback, just let us know! :) - Sneha / Merchant Success