Digital Downloads ‑ Filemonk
Sell digital downloads & digital products on Shopify
Rating
4.9
feedback
317
chart
#302
All reviews
Review RSS Feed
Dec. 11, 2025
Nagaraj was so wonderful. He found what the issues was straight away and fixed it for me. I am very very impressed by the customer service and this experience will make me continue to choose Filemonk I am so happy!
Dec. 5, 2025
We have just started testing the product. Customer support has been very responsive and helpful for our DKIM settings. Will report later about the overall experience. So far 5 out of 5!
Dec. 3, 2025
Dec. 1, 2025
This has worked well for us. Their support was very helpful with some of the more advantaged features like the DKIM setup for custom emails.
Nov. 29, 2025
Customer Service is top! I ased for a discount to fully test the app longer than the 14 days and they did not hesitate and made sure I was all set. The app is very easy to use, straightforward and clean.
Nov. 25, 2025
Oct. 31, 2025
Just started with this app, however so far, so good. It did a great job delivering my PDF instantly. I look forward to growing my digital product through this service. Thanks.
Store
KTV Digital
Using app
4 days
Oct. 24, 2025
I'm a newbie and this has been a great app! Support has been wonderful any time I've bumped into issues!
Oct. 19, 2025
Great experience and very simple set up. Hassan was extremely helpful in ensuring everything was set up correctly
Thank you so much for your Amazing feedback! I am glad I could help you set up our app in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Oct. 19, 2025
App works flawlessly for what we need it for (simple digital downloads), and have not experienced any issues. Would recommend.
Oct. 14, 2025
I've been using FileMonk for a while now and it's been great. But honestly, the support team is what made me want to leave a review. I had an issue that was driving me crazy, and they actually took the time to help me figure it out. You could tell they genuinely cared about getting it sorted, not just sending me some copy-paste response. They stuck with me until everything was working again.