Digital Downloads ‑ Filemonk
Sell digital downloads & digital products on Shopify
Rating
4.9
feedback
293
chart
#313
All reviews
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July 10, 2025
So far so good! Easy process. Once more sales come in, I will upgrade my plan.
July 5, 2025
The app works perfectly and customer service has been great as well. Thank you!!
July 1, 2025
I initially had trouble getting my order to link to my product. The support team, specifically Momna, was very quick and helpful. The app itself is a smooth integration. Great tool and service behind it!
July 1, 2025
The customer service provided by Hassan was very helpful and done in a timely manner. A pleasant experience. Lesley
June 26, 2025
I absolutely love using FileMonk for my Shopify store's digital products. It's super easy to manage downloads, and the app just works flawlessly in the background. What truly sets them apart is their support; it's almost instant and always incredibly helpful!
Thank you so much for the amazing review! I'm really glad to hear you're enjoying Filemonk and that managing your digital products has been smooth and hassle-free. It means a lot to know our support has made a difference — we're always here to help whenever you need! Nagaraj | Technical Support Specialist
June 23, 2025
Good app. Simple to use and great customer support. I had the pleasure of working wth Vishu to resolve my issue.
Thank you so much for your kind words! :) I'm happy to learn that you find the app simple to use. I was glad to help out with your queries and answer your questions. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Filemonk! -Vishu / Senior Technical Support Specialist
June 22, 2025
My issue was user error, but I received a lightning-fast response from Hassan and he was wonderful to work with. Very patient and polite and professional. I recommend this app fully - even for noobies such as myself.
June 20, 2025
I had an issue where I didn't have something set up properly and Nagaraj stuck with me until it was resolved. Great Support!
Thank you for the kind words! I'm really glad I could stick with you and help get everything set up properly. If you ever need anything else, we are always here to help! Nagaraj | Technical Support Specialist
June 19, 2025
Thank you for your 5 star review! Wishing you the very best with selling your digital files. :) - Sneha / Technical Support Manager
June 17, 2025
Very well integrated into Shopify, with the ability to offer a download per variant. We love it and are building our business on it!
June 13, 2025
June 10, 2025
Wow, thank you Filemonk for making this migration seamless. I had been using another app for 9 years but with changes on their end I needed to find another option. I compared a lot of apps and Filemonk had all the features I needed (unlimited orders, no bandwidth limits, ability to update files and email your customers etc). The interface is very easy to navigate, their support team are incredibly helpful and quick to respond. Very happy with this decision and it was a lot easier to migrate than I thought it would be.
Thank you so much for the thoughtful review! I'm really glad the migration went smoothly and that Filemonk has all the features you needed. It’s great to hear that the transition from your previous app was easier than expected — we’re always here to make things simple and support you whenever needed! Nagaraj | Technical Support Specialist
June 8, 2025
I just installed Filemonk today and started using it for managing my digital products. The app is straightforward and works smoothly. Special thanks to Nagaraj from support for being very helpful and responsive. Highly recommend for anyone selling digital downloads on Shopify!
Thank you so much for the great review! I'm glad I could help you set up your free digital product and that everything is running smoothly. Really happy to hear you're enjoying Filemonk. We're always here to help if you need anything! Nagaraj | Technical Support Specialist
June 6, 2025
I am new to selling digital products, but so far I am happy with my choice of Filemonk. I have found all of the answers to my questions about set up, and the support person I chatted with briefly was very helpful. Will recommend to my other e-commerce buddies.
June 5, 2025
Fast and professional
Thank you for your review! It's great to hear that you had a great experience with our support team. Wishing you the best. We're always here in case of any queries / issues :) - Sneha / Technical Support Specialist