Digital Downloads ‑ Filemonk

After testing multiple apps for digital file delivery, Filemonk has proven to be the best option for our needs. It makes management of our digital products and fulfillment very easy. Also, support is very quick to respond and makes sure that any questions we have are answered in detail, where other apps may just send you a link to a knowledgebase article. Highly recommend!

the customer support team is fast responsive, very knowledge, and very helpful. the app is easy to use and comfortable, i had no problems with customers not getting their product, everything was smooth. highly recommend to anyone who sells digital products

Great app so far. I would recommend this if you need to manage pdf things in shopify. The interface is understandable and the support is good

I was having some trouble uploading my digital product to my shopify that youtube couldnt even properly instruct me on how to from scratch. I reached out to shopify and they connected me to filemonk support and Anaam was such an amazing help! In just one email that she responded to I had my issue resolved. She was able to provide me with the proper help with no hesitation, definitely keeping filemonk around because of her outstanding effort.

great app and east to use and set up.

Awesome customer service. Easy to install to Shopify. Love it! Can't wait to get my first customer for digital downloads.

Ich bin sehr zufrieden mit dem Service von Filemonk. Der Support war bisher immer zur Stelle, wenn ich ihn brauchte, aber das war auch erst zweimal der Fall, weil die App wirklich rund läuft.

This app makes it super easy to deliver your digital downloads to customers! I'm certainly a fan, and I'd recommend to anyone who sells ebooks!

I've not had any problems with this app - works really well and my customers love how quickly they are able to download files from my site. Thank you Team!!

I love what this app does, but I recommend adding a feature so we know when they receive the download in their email.

Filemonk has been a realizable digital download app for my store. It has an easy to use interface that allows you to seamlessly connect your file to your store and add a cover photo to it. Great product!

Compared to other apps, FileMonk offers a little more storage to start—that's why I switched. Plus, the UI is pretty and clean. Took a little bit of jerry-rigging to get it tailored to my specifications, but it wasn't hair-pulling, and a quick Google search helped troubleshoot any issues. I'll be happy to stay committed to FileMonk for as long as it works.

Great service all round, i'm happy so far :-)

A great plugin with great customer service!

This has been by far one of the better Apps for my shopify store. most everything about it is easy to navigate the customers receive the product instantly and I don't have to worry about constant babysitting of the App.

I am very happy with this app. I sell a product that I wanted to come with a digital download. With this app, I can attach a pdf file to my product which the customers get access to on the Thank You Page, and also via email. I also sell pdf files as products too. This app is easy to use and you get great customer service too.

I asked for support and received a response not even 5 minutes later. I also really like the option to stay on a free plan if you don't have more than 30 orders a month. This is great for small businesses or someone who's just starting out. Thank you! :)

This is a great app that has met all of my needs for digital downloads! My entire shop are digital downloads, so it's really important that this is seamless for me (I tried the free version from Shopify and it just did not cut it). The best part about this app is Kartik: he is so responsive and so willing to make adjustments to the product to meet specific needs. Thank you, Kartik!