Digital Downloads ‑ Filemonk
All reviews
Excellent experience. User-friendly. Support is awesome.
Easy to use and works perfectly, also has great and fast customer support
easy to use and good setup. I look forward to growing my business using this app.
This is a very well-made application that offers a wide variety of settings. I highly recommend it.
My review is based entirely on the customer service inrexeibed. The app itself is still new to me, but so far I like what it offers. I was working on the app late night and Sandesh answered my chat question. I have to admit I wasn’t expecting a response as fast as I did. Not only did Sandesh help me with my initial question, but several follow up questions as well. Customer service is top notch!
I've been with Filemonk for two years. My business is a busy one and they're always on top of it. Whenever I have any issues their costumer service is always extremely helpful. I highly recommend using this App. Noah from @liveforlines
Excellent customer service—responsive, friendly, and genuinely helpful. I was impressed by how quickly my feedback was acknowledged and a change to the user experience was implemented to make things even smoother. Keep up the great work!
Works perfectly! We use Filemonk to distribute our dowloadable software and also use their license generating. Integrating the api, our customers have instant access. Shoutout to Siddarth for his coding help with the API! Very fast customer support.
I recently used Filemonk when setting up my website. The support was really good, and they responded very quickly to help me.
Very easy to set up and get going. Nice brief tutorials. I just started, so I'm waiting to see how the rest will go. So far so good!
We have only just started using this; the rates are good and the customization of the email that is sent out is limited but it still allows more customization that all of the other apps.
Great app, very easy and intuitive to use. I like how much you can customize it, you can set it so files are delivered from your own email, change the email text, logo, and message, as well as revoke access to the files if the purchaser requests a refund. Best of all support is very quick to respond and go out of your way to make sure the features work.
I tried several apps for digital downloads and Filemonk is the most trusted so far. Even for free version they have plenty of additional options to customize the process. My favorite opinion is that I can add "download" section to the client purchase history page. As a person who purchases digital download myself I can tell this is very convenient for client. Thank you! I'm glad I found this app.
There is no perfect software, but you find the best on the market by the customer support and by the effort spent to evolve the application based on the customer needs and experience. Filemonk is the most complete application for download stores on Shopify, and has the best customer support I ever found on any other app.
Absolutely amazing, Only solution out there to my problems, and gets the Job done professionally and flawlessly.
Perfect app, very intuitive and easy to setup. Works great, customers can download their files right from the thank you page and they also receive an email. I haven't had one customer yet ask me where their files are. Great app
I have just launched my first digital product using Filemonk. I am using the free version at the moment because I wanted to trial it but I am super impressed already. It is very easy to use and very initiative. The free version is limited in the number of downloads per month but it does include enough of the other features that I have been able to get a great understanding of what I can do. I will be upgrading to the paid version soon. Thank you for an excellent product.
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