Powerful Contact Form Builder
Your all-in-one form app for custom forms, registration forms
Rating
4.9
feedback
2,053
chart
#131
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
17%
-
Less than a month
26%
-
Less than a year
31%
-
More than a year
21%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by Emma. Many users highlighted Emma's quick responses, professionalism, and effectiveness in resolving issues. The app itself is described as powerful, customizable, and easy to use, with users appreciating its features and functionality. However, there was one negative review mentioning a billing issue after the trial period, which led to a frustrating experience for the user. Overall, the app seems to have a strong reputation for its capabilities and outstanding customer service, particularly attributed to Emma.
Highlights
Review RSS Feed
All reviews
Dec. 26, 2025
The form itself works well, and I use it across several other websites. However, it does come with a number of missing features and recurring issues. For instance, unlike many comparable services, there is no option to delay the autoresponder. Having this capability would be a meaningful improvement. In addition, design-related problems occur every time I install the form. It also happens every time I update my theme. Resolving them usually requires contacting the developer and going through unnecessary back-and-forth, which can be both frustrating and time-consuming, especially under tight deadlines. In practical terms, you should be prepared to spend extra time troubleshooting before the form functions smoothly and looks the way it should. The core issue is that each time, I have to explain the exact same problem to the developer from the very beginning, as there doesn’t seem to be any internal note-taking or record-keeping. Repeating the same troubleshooting cycle every time is both inefficient and unnecessarily time-consuming.
Dec. 23, 2025
Support is top notch. Occasional time zone delays, but that's just how things are now a days. We have been using powerful Contact From Builder by Globo for several years now. We also have been using their other apps, such as - Search and filters: https://apps.shopify.com/product-filter-and-search - Upsell and cross-sell: https://apps.shopify.com/partners/globo when support is needed, which has not been very often, then are quick to respond and make sure our requirements are met as needed.
Dec. 20, 2025
Merci à Emma pour son aide, elle m'a permis de résoudre rapidement mon problème
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