Powerful Contact Form Builder

App functions well but their support team is terrible

The form itself works well, and I use it across several other websites. However, it does come with a number of missing features and recurring issues. For instance, unlike many comparable services, there is no option to delay the autoresponder. Having this capability would be a meaningful improvement. In addition, design-related problems occur every time I install the form. It also happens every time I update my theme. Resolving them usually requires contacting the developer and going through unnecessary back-and-forth, which can be both frustrating and time-consuming, especially under tight deadlines. In practical terms, you should be prepared to spend extra time troubleshooting before the form functions smoothly and looks the way it should. The core issue is that each time, I have to explain the exact same problem to the developer from the very beginning, as there doesn’t seem to be any internal note-taking or record-keeping. Repeating the same troubleshooting cycle every time is both inefficient and unnecessarily time-consuming.

I was having trouble with the pop up and getting confirmation for the email sign up and Emma went thru so many options and really patiently helped me. I appreciate that.

Updated Review: While my initial experience was not positive, the app's team reached out to me to apologize for the inconvenience and assure me that this is not a typical experience and that the issue has been addressed. Original Review: I wanted to like this app, it is easy to use and looks good. However, it says it offers conditional logic, but I was unable to get it to work. When I reached out to them for support, I was never able to reach anyone or get any responses.

Works for simple things. I’ve have multiple issues with it which is a shame, because customers had to tell me about what’s not working and I might have missed some clients due to it. However comes with customer support that have been fast and kind.

Paid subscription. However the form randomly does not load. Some sort of bug, no resolution or replies or updates. not advisable for business sites, to get customers enquiries.

Good forms look good and are fairly easy to manage. However, support is non-existing, not getting back for days. Creating some serious issues in our automation of creators and retailers.

This was great at creating a custom form for my shop. My only issue with it is that it does not notify you when a submission is made. A week or so went by before I realised that I had several submissions, but I only found them when I opened the app and went to the submissions page. Notifications via email or something would be helpful, so I know when there is a new submission.

This app has good basics, but for our purposes there are not nearly enough design customizations available.

Yes, it makes forms. But they lack any reasonable kind of graphic design. A beautiful website would be handicapped by the lack of layout and weak graphics offered by Form Builder.

works well. i wish you didn't have to fill out the form every time you want to go to next page while testing. You should have an option to disable the required input while moving through pages and editing based on content alone. Once thats done, i should be able to turn on required input and test fully as a user. Probably the only reason i would switch soon.

Hello I want to know if i can create a link in a product description for example and when the customer click on it, the form show up. Instead of always showing the form when the page is loaded. A little bit like the pop up but with a link.

App is easy to use but I cannot customize font or box color. I also cannot find the code to edit it myself since it only offers a shortcode

Works well for a free app. I gave it 3 stars because they have made it difficult to change the form font sizes in CSS, and if so, should add Font Size along with Color in the appearance tweaks.

great app, free, easy to set up. i have ccreate and publiched my first form in more and less 20 min. chapeaux

This app helped me make a form efficiently and easily. A little inflexible with organizing the back-end; the folders will force a progress bar that gets a little weird with conditional statements. A little more of a tutorial or explanation for things would be great; things like the dynamic email or what tags I cannot use to edit email source code. Lastly, there was an issue with attachment casing. If it was .JPG instead of .jpg it would not allow upload. I am not sure if this is still an issue. Besides all those tweaks the app functions really well and makes the form making process a breeze; I am just being rather knit picky. Appreciate the globo team

App is good, customer service inexistent. I'm still waiting from few days for them to replay me back... "addresses.country - is required" ... maybe they can see my problem now

I am using this app to create a form to be filled out by customers requesting a recall on caps on our product for replacement.