Powerful Contact Form Builder for Shopify

Powerful Contact Form Builder

Your all-in-one form app for custom forms, registration forms

Rating

4.9

feedback

1,827

Reviews

chart

#192

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    12%
  • Less than a month
    23%
  • Less than a year
    40%
  • More than a year
    22%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by Emma and the team. Users highlighted the app's simplicity, ease of use, and customization options. Emma was frequently mentioned for her quick responses, helpfulness in resolving issues, and professional assistance. The support team was commended for being responsive, proactive, and efficient in troubleshooting and providing solutions. However, there were a few negative reviews mentioning difficulties with integration, ADA compliance, and occasional issues with form functionality. Despite these challenges, the majority of users expressed satisfaction with the app and recommended it for its features and reliable customer service.

Highlights

Excellent customer support and quick responses from Emma and the team
Simplicity and ease of use of the app with customization options
Efficient and proactive support team for troubleshooting and issue resolution
Challenges with integration, ADA compliance, and occasional form functionality issues
Overall satisfaction and recommendation from users

Rating Breakdown

  • 5
    90% (1,636 ratings)
  • 4
    6% (109 ratings)
  • 3
    2% (29 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 8, 2024

emma nice service

Store

XMAFIA

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Customer service is great, the app has a lot of functions, and it’s easy to use. Thanks to Emma and dev. team, who helped me a lot.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

It's 9:00 PM and Emma answered my customer service request almost instantly. 5 stars based on customer service alone. App is very easy to use and allows for insane customization.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

EMMA! You are a super star!! Can't thank you enough for your prompt support and quality app! Keep up the great work!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

The app is quick and easy to use. Emma helped me with any questions I had and solved them ASAP. Amazing experience using the app so far.

Using app

4 days

Total reviews

1

Average rating

5.0

All reviews

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