All reviews

Rating Breakdown

  • 5
    90% (1,718 ratings)
  • 4
    6% (113 ratings)
  • 3
    2% (29 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

Sept. 17, 2024

We installed powerful form builder with the intention of swapping out our existing form app that did not offer quite as in depth of an integration with Shopify. We created three simple contact forms based on wholesale application templates provided in the app, however when we ran them through our ADA compliance testing they came back with over 100 errors. Upon bringing this up with the app support team, we were told their app does not have the ability to add those features. We would highly caution against using this app to avoid ADA litigation.

Using app

8 days

Total reviews

5

Average rating

4.2

2 / 5 Share

July 6, 2024

free plan is rubbish

Using app

5 minutes

Total reviews

1

Average rating

2.0

2 / 5 Share

June 28, 2024

Overall the concept works well and has some great features that work well with Shopify. But we encountered a technical issue on the 3rd day of using the app where by we could not rename or save forms. We got no reply from tech support despite the support feature showing as online. On the plus side, their support feature allows you to play a game while you wait, but then again, who has time for that?

Using app

6 months

Total reviews

4

Average rating

3.8

2 / 5 Share

May 9, 2024

i'm sure it's a nice app, but only if you pay for it. too bad it's pretty useless with the free version.. so we are going to look for another app.

Using app

8 days

Total reviews

4

Average rating

4.3

2 / 5 Share

Feb. 18, 2024

Generally looks powerful on the surface, and lots of options, but the ability to customize the forms is absolutely abysmal. Ended up having to write custom CSS to do something as simple as change the background colors of the text fields. Not to mention support is absolutely terrible - they respond to me at 2am CT, meaning there can be no meaningful dialog. Look elsewhere for a form plugin

Using app

3 days

Total reviews

1

Average rating

2.0

2 / 5 Share

Dec. 9, 2023

Worst customer support ever !

Using app

11 months

Total reviews

1

Average rating

2.0

2 / 5 Share

May 26, 2023

VERY misleading pricing. Says free for forms up to 12 fields, but not if you want a form that registers people. When I pointed this out to them support was very rude about it. I wasn't even going to leave a review if it wasn't for that rude reply. The only reason it's not 1 star is because support did get back to me quickly. It was only when I wasn't going to be paying that they decided to be rude.

Using app

About 1 hour

Total reviews

1

Average rating

2.0

2 / 5 Share

Feb. 27, 2023

Unfortunately a very glitchy app for me, i tried using it to create a custom account creation form, first the email field wasnt working with shopify, the first and last name fields werent working with shopify, and then it eventually stopped working.

Using app

3 days

Total reviews

3

Average rating

4.0

2 / 5 Share

Dec. 27, 2022

I may adjust my review but right now I am on the free version and no matter the adjustments I make I don't receive a triggered email when a form is completed.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

2 / 5 Share

Dec. 23, 2021

The java script they use makes it load very fast on your website but it does slow down your website a bit. If they could trim this up that would be great. When you delete this app it leaves a bunch of js files on your back end that you may need to clean up to get a speed gain. I replaced this with a google form because their app stopped working recently. Worked well before that except for the things I mentioned before.

Using app

5 months

Total reviews

3

Average rating

1.3

2 / 5 Share

Oct. 22, 2021

Worst App Don't waste your time with this App, shortcode only showing like text, when i click Support button only blank screen will open when i click any tab dashboard, settings, submittions, faqs any pages only blank screen will open except form page

Using app

5 months

Total reviews

1

Average rating

2.0

2 / 5 Share

May 5, 2021

Won’t allow you to post form on a shopify page, documentation is wrong. Other than that, easy to use and good user interface

Using app

About 1 hour

Total reviews

1

Average rating

2.0

2 / 5 Share

March 4, 2021

I spent a long time trying to resolve an issue in the email confirmations for one of the application functions (Forms) and even giving it "Ungrade", it continued giving problems. I tried to communicate 3 times with the staff by sending a message to "Contact Us" and I never received a reply.

Using app

11 months

Total reviews

2

Average rating

3.5

2 / 5 Share

Dec. 18, 2020

I expected the form would allow me to edit fonts, font size etc to ensure on brand, cannot find how to do.

Store

OAKMANN

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi there, Our app is using font of your theme. If you would like to change it, we could help you. Please drop an email to: [email protected] Thank you

2 / 5 Share

Nov. 7, 2019

The submit button is not customizable and our website color theme is black and white but the submit button is fluorescent green. I'm unable to change that.

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for using the app. You can easy to change color of submit button by do following the post: https://globosoftware.net/kb/how-to-change-the-submit-button-color/ Please contact us via email [email protected] if you can't do by yourself. Our team is happy to help you on the custom.