All reviews

Rating Breakdown

  • 5
    93% (1,878 ratings)
  • 4
    5% (93 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (13 ratings)
  • 1
    1% (28 ratings)

Reviews with Text

  • 94% (1,904)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 19, 2025

As soon as the trial ended, the app charged me a year's subscription. I subsequently uninstalled the app. I contacted support for a refund but received no response. I then contacted Shopify support, who, with their assistance, issued a refund. However, instead of applying the refund directly to my credit card, they credited my account with credits. This was completely ineffective. I contacted Shopify support, but they said credits couldn't be refunded to my credit card and directed me to contact the app development team, but I never received a response. I subsequently contacted Shopify support, who continued to help me communicate with the app team for over a month, but they told me they were unwilling to refund my one-year subscription. This was a truly terrible experience. It was a complete scam.

Store

My Store

Using app

1 day

1 / 5 Share

Sept. 18, 2025

Conditional display stopped working for no reason

Using app

About 5 years

Total reviews

2

Average rating

1.0

1 / 5 Share

July 31, 2025

absolutely the worst support. Numerous attempts for a little help and no effort at all. Super buggy. Simple things like "after submit" goes to correctly different URL. Add to cart functionality from form, adds wrong item despite correct item being in thier app. Would definately recommend another form app.

Store

iReliev

Using app

10 months

Total reviews

7

Average rating

3.9

1 / 5 Share

May 5, 2025

I know it was my fault for not canceling the trial, but I wasn't satisfied with the features and I regret signing up.

Using app

2 months

Total reviews

4

Average rating

3.0

1 / 5 Share

March 17, 2025

I'm on a paid plan and can't get support to fix my form. The form appears transparent on my site. There is no obvious way to fix it. It's been days with no updates and I have checked in everyday. Notice that most of the reviews are about the quality of support? What does that tell you about how well the app works?

Using app

7 months

Total reviews

2

Average rating

1.0

1 / 5 Share

Feb. 24, 2025

Not worth the price. The features are too basic for professional use, and support is terrible (2/10). Better alternatives are available. Wouldn’t recommend for a serious businesses.

Using app

24 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 23, 2025

The advertising at globo.io/powerful-contact-form-builder says it is $14.90 per month, however it is sold at $19.95 per month when subscribing.

Using app

1 day

Total reviews

9

Average rating

3.7

1 / 5 Share

Dec. 19, 2024

says works with Zapier. Doesnt work with Zapier.

Using app

21 minutes

Total reviews

7

Average rating

3.1

Developer Reply

Thanks for taking time to share your feedback to us. We are very sorry to hear that you did not have a great experience. Our app does indeed work with Zapier and the option is in the form. You can see it in the third party integration part of the form. It seems there may have been a misunderstanding or a setup issue. Please reach out to our support team, and we’ll be happy to guide you step-by-step to get everything working smoothly. Your satisfaction is important to us! Best regards, PowerfulForm Team

1 / 5 Share

Sept. 4, 2024

The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.

Using app

7 months

Total reviews

4

Average rating

1.0

1 / 5 Share

June 22, 2024

After installing the app, you only get the price plan and nothing else.

Using app

8 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

April 28, 2024

BEWARE!!!! I've had this app for a year and it's worked fine but for some reason it has not been working right for the last month. I've had customers reach out to me directly saying they tried to contact me through the form and it didn't seem right. After testing it for myself, it is sending a confirmation email from a TOTALLY different email address that is not mine and NOT my shop. I have missed out on a month of inquires from my customers and this is pretty devastating to my business. BEWARE OF THIS APP!!!! I tried contacting customer support and didn't get a timely response or solution. I have no trust or faith left for this app and will be finding another one.

Using app

11 months

Total reviews

1

Average rating

1.0

1 / 5 Share

March 11, 2024

The automatic email sending stopped working for us. We need to figure out a new form.

Using app

Over 2 years

Total reviews

4

Average rating

3.0

1 / 5 Share

June 15, 2022

This app started throwing 500 errors the second day we had the form online. The form is completely uneditable, and needed to be replaced.

Using app

5 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 23, 2022

We use the $9,90 plan. this app is full of problems and bugs. Support also ignores your email. Not worth the time and money.

Using app

10 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 12, 2022

I used this app and it was pathetic to its core. I had to rebuild my whole story because this app messed up my theme code and i feel sick to my stomach to say this but i just want you guys to be aware of this app and be very very careful.

Using app

4 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 20, 2021

couple of months Ago, it works the best for free users. now, it won't work at all. I tried creating a lot of new forms to replace the old one, but it only shows {formbuilder:67344} , This app should be rate negative -0 Star

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 20, 2021

HELP PLEASE: Liquid error: Could not find asset snippets/globo.formbuilder.scripts.liquid impulse help me

Using app

About 1 hour

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 10, 2021

Users can't submit forms. We tried a test submission and it doesn't submit for some reason. Horrible App.

Using app

9 days

Total reviews

4

Average rating

4.0

1 / 5 Share

April 20, 2021

Not happy, took me hours to make 2 forms and they stopped me from adding them unless I pay a fee, very expensive when i can go to freelancer.com and have it created to my store to edit lots of features for $50.00 lifetime payment. I wanted just 2 forms, 1 star from me.

Using app

About 1 month

Total reviews

8

Average rating

3.3

1 / 5 Share

April 6, 2021

Everything seems fine, but it is super hard to integrate with Mailchimp You can email me at [email protected]

Using app

2 days

Total reviews

1

Average rating

1.0