All reviews

Rating Breakdown

  • 5
    92% (1,973 ratings)
  • 4
    5% (99 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    1% (29 ratings)

Reviews with Text

  • 94% (1,997)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2026

Brilliant and responsive customer service from Emma. Highly recommend

Using app

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Total reviews

9

Average rating

5.0

5 / 5 Share

March 2, 2026

管理画面がシンプルで使いやすいです。先日不具合が発生した際に、とても素早く対応していただけました。

Store

IROIKU

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2026

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 27, 2026

Hi, I wanted to follow up regarding the issue with our forms not working and all the forms are disappeared. This has been ongoing for over a week now, and although I previously reached out, the issue is still not resolved. When customers click on the submit button, the form does not go through. As a result, we are losing potential customers, which is a serious concern for us. We kindly request that this issue be resolved within the next 24 hours. Otherwise, we will have to switch to another app.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 24, 2026

作成して数年が経過して初めて発生したトラブルに迅速にご対応いただきました。ありがとうございました。

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Fantastic customer support! I had some rather specific requests for the needs of my company's website that weren't immediately clear through this app's options however speaking with Emma, she greatly helped clear things up and even was able to have the dev team custom adjust in my form to get it just as I wanted.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Very good form, easily customisable to suit our exact requirements. Have not needed to contact support often but on the one occassion I did, Tina helped us resolve our issue quickly!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Shopify recommended me two differentapps. I started with another one, but there has been no email function (free) on that app, nor any easy chat options to support services. Then I uploaded POWERFUL APP- it has been easier to build up the Forms and all the settings in a menu. I had a few video instructions. While I had a problem uploading the form to my button (pop-up). The support service guided me efficiently with a quick email on the weekend. They were very knowledgeable and resolved my issue in 30 minutes. Emma, in the Chat service, has even given me instructions on Shopify settings to use the security code in Shopify for external support. Which I did'nt know before! She was excellent ! I am so pleased to use this app.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 20, 2026

good app, easy to manage, thanks to support tina

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Excellent customer support. Good UX. Would recommend :)

Using app

8 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 16, 2026

Works well for custom forms. Sometimes crashes but the staff service is really good.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 16, 2026

Thanks to Tina for being so fast and efficient! Problem solved within 10 min. Appreciate your great service!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

I would like to compliment Tina for the excellent service she provided. From the start, she was friendly, patient, and very professional. She took the time to understand my situation and guided me step by step toward the right solution I needed. Her knowledge and willingness to assist really stood out, and she made the entire process smooth and stress-free. I truly appreciate her dedication and support. Thank you, Tina, for going above and beyond with your service!

Using app

About 3 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 13, 2026

Thanks Tina for your great help! This app works amazing and help is always there.

Using app

9 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 12, 2026

Bonne réactivité du support, merci à Emma pour son aide !

Using app

7 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 11, 2026

Emma was so helpful!!! Thank you :)

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Lots of flexible options, quick and helpful customer support. Emma did a great job fixing an issue with my form!

Using app

Over 4 years

Total reviews

9

Average rating

4.6

4 / 5 Share

Feb. 11, 2026

Using app

7 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 10, 2026

Easy to use with the perfect set of features for us. And if you encounter a problem, support is quick to assist. Emma was very helpful and we found the configuration issue quickly and I was back in business.

Using app

Over 5 years

Total reviews

10

Average rating

4.5

5 / 5 Share

Feb. 9, 2026

Tina super!

Using app

Over 4 years

Total reviews

6

Average rating

5.0