Powerful Contact Form Builder
Your all-in-one form app for custom forms, registration forms
Rating
4.9
feedback
2,171
chart
#84
All reviews
Review RSS Feed
March 27, 2026
Buggy, the shopify flows integration sometimes works, sometimes it doesn't. Lately, it takes so long to contact customer service.
Feb. 27, 2026
Hi, I wanted to follow up regarding the issue with our forms not working and all the forms are disappeared. This has been ongoing for over a week now, and although I previously reached out, the issue is still not resolved. When customers click on the submit button, the form does not go through. As a result, we are losing potential customers, which is a serious concern for us. We kindly request that this issue be resolved within the next 24 hours. Otherwise, we will have to switch to another app.
Jan. 17, 2026
Worst app worst customer service. In US it is morning time the support says it is evening if the support is in indian time then still it is 7Pm which isnt late.
Dec. 11, 2025
Buggy: after spending hours creating the form, when you visit the form page and then close it, part of the form remains stuck in the menu and on the pages you visit afterwards.
July 31, 2025
absolutely the worst support. Numerous attempts for a little help and no effort at all. Super buggy. Simple things like "after submit" goes to correctly different URL. Add to cart functionality from form, adds wrong item despite correct item being in thier app. Would definately recommend another form app.
May 5, 2025
I know it was my fault for not canceling the trial, but I wasn't satisfied with the features and I regret signing up.
March 17, 2025
I'm on a paid plan and can't get support to fix my form. The form appears transparent on my site. There is no obvious way to fix it. It's been days with no updates and I have checked in everyday. Notice that most of the reviews are about the quality of support? What does that tell you about how well the app works?
Feb. 24, 2025
Not worth the price. The features are too basic for professional use, and support is terrible (2/10). Better alternatives are available. Wouldn’t recommend for a serious businesses.
Feb. 23, 2025
The advertising at globo.io/powerful-contact-form-builder says it is $14.90 per month, however it is sold at $19.95 per month when subscribing.
Dec. 19, 2024
says works with Zapier. Doesnt work with Zapier.
Thanks for taking time to share your feedback to us. We are very sorry to hear that you did not have a great experience. Our app does indeed work with Zapier and the option is in the form. You can see it in the third party integration part of the form. It seems there may have been a misunderstanding or a setup issue. Please reach out to our support team, and we’ll be happy to guide you step-by-step to get everything working smoothly. Your satisfaction is important to us! Best regards, PowerfulForm Team
Sept. 4, 2024
The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.
April 28, 2024
BEWARE!!!! I've had this app for a year and it's worked fine but for some reason it has not been working right for the last month. I've had customers reach out to me directly saying they tried to contact me through the form and it didn't seem right. After testing it for myself, it is sending a confirmation email from a TOTALLY different email address that is not mine and NOT my shop. I have missed out on a month of inquires from my customers and this is pretty devastating to my business. BEWARE OF THIS APP!!!! I tried contacting customer support and didn't get a timely response or solution. I have no trust or faith left for this app and will be finding another one.
March 11, 2024
The automatic email sending stopped working for us. We need to figure out a new form.
June 28, 2024
I've had to update my feedback today. I have been in contact with Support with 30 minute now passed and NO REPONSE. Say's support is online but that is not correct. My resent experience is that a form gets broken and that i ask for assistants, they look into it and say it working fine, i check, and guess what they fix it and say 'How funny, its working'...really come on really? I just tested it 2-3 minutes ago. My issue is related to Customer Sign Up form... In the past 6 days i have NOT gain 1 customer sign up until I looked tested it myself. RESULT: From a business perspective, you know what this means? Lost of customers = Lost of revenue..... They will ask for a postive feedback, just wait and see the APP first over time and you'll change you feedback..... Im now going to change to another APP and they will no longer recieve my money for this APP.
June 15, 2022
This app started throwing 500 errors the second day we had the form online. The form is completely uneditable, and needed to be replaced.
Feb. 23, 2022
We use the $9,90 plan. this app is full of problems and bugs. Support also ignores your email. Not worth the time and money.
Jan. 12, 2022
I used this app and it was pathetic to its core. I had to rebuild my whole story because this app messed up my theme code and i feel sick to my stomach to say this but i just want you guys to be aware of this app and be very very careful.
Dec. 20, 2021
couple of months Ago, it works the best for free users. now, it won't work at all. I tried creating a lot of new forms to replace the old one, but it only shows {formbuilder:67344} , This app should be rate negative -0 Star