Powerful Contact Form Builder
Your all-in-one form app for custom forms, registration forms
Rating
4.9
feedback
2,030
chart
#82
All reviews
Oct. 19, 2025
As soon as the trial ended, the app charged me a year's subscription. I subsequently uninstalled the app. I contacted support for a refund but received no response. I then contacted Shopify support, who, with their assistance, issued a refund. However, instead of applying the refund directly to my credit card, they credited my account with credits. This was completely ineffective. I contacted Shopify support, but they said credits couldn't be refunded to my credit card and directed me to contact the app development team, but I never received a response. I subsequently contacted Shopify support, who continued to help me communicate with the app team for over a month, but they told me they were unwilling to refund my one-year subscription. This was a truly terrible experience. It was a complete scam.
Store
My Store
Using app
1 day
July 31, 2025
absolutely the worst support. Numerous attempts for a little help and no effort at all. Super buggy. Simple things like "after submit" goes to correctly different URL. Add to cart functionality from form, adds wrong item despite correct item being in thier app. Would definately recommend another form app.
May 5, 2025
I know it was my fault for not canceling the trial, but I wasn't satisfied with the features and I regret signing up.
March 17, 2025
I'm on a paid plan and can't get support to fix my form. The form appears transparent on my site. There is no obvious way to fix it. It's been days with no updates and I have checked in everyday. Notice that most of the reviews are about the quality of support? What does that tell you about how well the app works?
Feb. 24, 2025
Not worth the price. The features are too basic for professional use, and support is terrible (2/10). Better alternatives are available. Wouldn’t recommend for a serious businesses.
Feb. 23, 2025
The advertising at globo.io/powerful-contact-form-builder says it is $14.90 per month, however it is sold at $19.95 per month when subscribing.
Dec. 19, 2024
says works with Zapier. Doesnt work with Zapier.
Thanks for taking time to share your feedback to us. We are very sorry to hear that you did not have a great experience. Our app does indeed work with Zapier and the option is in the form. You can see it in the third party integration part of the form. It seems there may have been a misunderstanding or a setup issue. Please reach out to our support team, and we’ll be happy to guide you step-by-step to get everything working smoothly. Your satisfaction is important to us! Best regards, PowerfulForm Team
Sept. 4, 2024
The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.
April 28, 2024
BEWARE!!!! I've had this app for a year and it's worked fine but for some reason it has not been working right for the last month. I've had customers reach out to me directly saying they tried to contact me through the form and it didn't seem right. After testing it for myself, it is sending a confirmation email from a TOTALLY different email address that is not mine and NOT my shop. I have missed out on a month of inquires from my customers and this is pretty devastating to my business. BEWARE OF THIS APP!!!! I tried contacting customer support and didn't get a timely response or solution. I have no trust or faith left for this app and will be finding another one.
March 11, 2024
The automatic email sending stopped working for us. We need to figure out a new form.
June 15, 2022
This app started throwing 500 errors the second day we had the form online. The form is completely uneditable, and needed to be replaced.
Feb. 23, 2022
We use the $9,90 plan. this app is full of problems and bugs. Support also ignores your email. Not worth the time and money.
Jan. 12, 2022
I used this app and it was pathetic to its core. I had to rebuild my whole story because this app messed up my theme code and i feel sick to my stomach to say this but i just want you guys to be aware of this app and be very very careful.
Dec. 20, 2021
couple of months Ago, it works the best for free users. now, it won't work at all. I tried creating a lot of new forms to replace the old one, but it only shows {formbuilder:67344} , This app should be rate negative -0 Star
Dec. 20, 2021
HELP PLEASE: Liquid error: Could not find asset snippets/globo.formbuilder.scripts.liquid impulse help me
Aug. 10, 2021
Users can't submit forms. We tried a test submission and it doesn't submit for some reason. Horrible App.
April 20, 2021
Not happy, took me hours to make 2 forms and they stopped me from adding them unless I pay a fee, very expensive when i can go to freelancer.com and have it created to my store to edit lots of features for $50.00 lifetime payment. I wanted just 2 forms, 1 star from me.
April 6, 2021
Everything seems fine, but it is super hard to integrate with Mailchimp You can email me at [email protected]