All reviews

Rating Breakdown

  • 5
    90% (1,727 ratings)
  • 4
    6% (113 ratings)
  • 3
    2% (29 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)
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1 / 5 Share

Sept. 4, 2024

The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.

Using app

7 months

Total reviews

3

Average rating

1.0

1 / 5 Share

Aug. 5, 2024

You have to choose one of their styles and then you can only place the form at the top or bottom of a page. Nothing 'powerful' about this app!

Using app

10 minutes

Total reviews

3

Average rating

2.0

1 / 5 Share

June 22, 2024

After installing the app, you only get the price plan and nothing else.

Using app

13 days

Total reviews

1

Average rating

1.0

1 / 5 Share

April 28, 2024

BEWARE!!!! I've had this app for a year and it's worked fine but for some reason it has not been working right for the last month. I've had customers reach out to me directly saying they tried to contact me through the form and it didn't seem right. After testing it for myself, it is sending a confirmation email from a TOTALLY different email address that is not mine and NOT my shop. I have missed out on a month of inquires from my customers and this is pretty devastating to my business. BEWARE OF THIS APP!!!! I tried contacting customer support and didn't get a timely response or solution. I have no trust or faith left for this app and will be finding another one.

Using app

11 months

Total reviews

1

Average rating

1.0

1 / 5 Share

April 26, 2024

As a premium customer for the past four years, I believe I am well acquainted with the quality of service offered by "Powerful Contact Form Builder." However, recent events have left me utterly disillusioned. Despite our long-standing commitment to this platform, the support team's incompetence knows no bounds. It's clear they have no clue how to address even the most basic of issues. For the past several days, our customers have been unable to upload images through the form, disrupting our workflow and causing significant inconvenience. This is completely unacceptable. Given our extensive history with this service, we know exactly what we're dealing with. It's disheartening to see a once-reliable platform deteriorate to such an extent. In conclusion, as a long-term premium customer, I expected far better from "Powerful Contact Form Builder." This experience has been nothing short of disappointing, and I urge others to reconsider before investing their time and money in this service.

Using app

Over 3 years

Total reviews

5

Average rating

3.4

1 / 5 Share

March 11, 2024

The automatic email sending stopped working for us. We need to figure out a new form.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

1 / 5 Share

June 28, 2024

I've had to update my feedback today. I have been in contact with Support with 30 minute now passed and NO REPONSE. Say's support is online but that is not correct. My resent experience is that a form gets broken and that i ask for assistants, they look into it and say it working fine, i check, and guess what they fix it and say 'How funny, its working'...really come on really? I just tested it 2-3 minutes ago. My issue is related to Customer Sign Up form... In the past 6 days i have NOT gain 1 customer sign up until I looked tested it myself. RESULT: From a business perspective, you know what this means? Lost of customers = Lost of revenue..... They will ask for a postive feedback, just wait and see the APP first over time and you'll change you feedback..... Im now going to change to another APP and they will no longer recieve my money for this APP.

Using app

10 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 29, 2023

No documentation and wildly unresponsive customer service.

Using app

2 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 1, 2023

Using app

26 days

Total reviews

1

Average rating

1.0

1 / 5 Share

July 3, 2023

terrible for custom forms. feels like a scam. options all bad. looks like this app just has a ton of fake positive reviews.

Using app

21 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

June 15, 2022

This app started throwing 500 errors the second day we had the form online. The form is completely uneditable, and needed to be replaced.

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 23, 2022

We use the $9,90 plan. this app is full of problems and bugs. Support also ignores your email. Not worth the time and money.

Using app

10 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 12, 2022

I used this app and it was pathetic to its core. I had to rebuild my whole story because this app messed up my theme code and i feel sick to my stomach to say this but i just want you guys to be aware of this app and be very very careful.

Using app

4 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 20, 2021

couple of months Ago, it works the best for free users. now, it won't work at all. I tried creating a lot of new forms to replace the old one, but it only shows {formbuilder:67344} , This app should be rate negative -0 Star

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 20, 2021

HELP PLEASE: Liquid error: Could not find asset snippets/globo.formbuilder.scripts.liquid impulse help me

Using app

About 1 hour

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 10, 2021

Users can't submit forms. We tried a test submission and it doesn't submit for some reason. Horrible App.

Using app

About 2 months

Total reviews

4

Average rating

4.0

1 / 5 Share

Aug. 2, 2021

difficult .....................dokdokodkdok+dkdopkdpoåkdopåkdåpokdpoåkpdokdpokdpokdpokdopkdopkdpokdpokdopkdpokpdo

Using app

37 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

July 8, 2021

Wow! I've been wasting all this money on google ads, with the conversion at this site: https://patriotsunitedshop.com/pages/do-you-own-a-small-business But no more "conversions" are actually filling out the form. BECAUSE where the form is, it says this: {formbuilder:49239} ie. NO FORM!!!

Using app

9 months

Total reviews

1

Average rating

1.0

1 / 5 Share

April 20, 2021

Not happy, took me hours to make 2 forms and they stopped me from adding them unless I pay a fee, very expensive when i can go to freelancer.com and have it created to my store to edit lots of features for $50.00 lifetime payment. I wanted just 2 forms, 1 star from me.

Using app

5 months

Total reviews

6

Average rating

3.3

1 / 5 Share

April 6, 2021

Everything seems fine, but it is super hard to integrate with Mailchimp You can email me at [email protected]

Using app

2 days

Total reviews

1

Average rating

1.0