All reviews

Rating Breakdown

  • 5
    90% (1,727 ratings)
  • 4
    6% (113 ratings)
  • 3
    2% (29 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)
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1 / 5 Share

March 24, 2021

Lost my work several times due to crashes. I hate wasting time on an app like this. Time to start over. A couple of the issues: 1. One of the templates was completely broken upon loading it for the first time. Never got it to work 2. After failing to get that to work I built my own form and then it crashed when I tried to test it (clicked a check box and then the submit button on the form)

Using app

41 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

March 11, 2021

This app has absolutely been a waste of my time and energy as of right now. I followed all of the videos to get the contact form to populate on my website and nothing except the "form builder" html has come up

Using app

About 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 26, 2021

Necesitaba esta app solamente para hacer ciertas preguntas a mis clientes peeero nunca funcionó , segui los pasos al pie de la letra

Using app

About 7 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 18, 2021

The app did not notify us that we had reached the email limit so we have almost 100 submissions that we never knew we received. There was no warning or anything given. Very annoying. If you want to just use for the free version, don't recomend!

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 27, 2020

I am extremely shock and angry that this app do not pass user's messages to our email address. That's ridiculous! We will never find out we received so many messages untill we login this app, it suppose to forward these messages to our email so that we can reply!!! Unbelieveable!!! We missed our customers messages!!

Using app

2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 22, 2020

i've unistall this HUGE and annoying app and it reminds in code... so my page is being slow because some js from this guys that has not being removed... bad.

Store

Lolita

Using app

5 days

Total reviews

4

Average rating

3.5

1 / 5 Share

July 22, 2020

hi, we have a problem, when we exporting data more than 15 numbers, there is a mistakes, for example we submit 12345678912341234, when we export, it changes to 12345678912341200, the last two digitals is changed to 00, How to solve this problem? it leads to a very bad customer experience! please help solve the problem, thank you!

Store

Humixx

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello, Thank you so much for your feedback. Our team is fixing the issue right now. We are also trying to reach out you via email. Please response if you received our email. Thank you, Helen

1 / 5 Share

Oct. 15, 2023

This app used to be great but has recently stopped displaying on my website.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

April 5, 2020

60% of the app simply doesn't work. They messed up my theme then I had to clean up my theme.liquid + additional script in snippets. I would rather prefer to have Jotform or any other form app and pay some fee than this.

Using app

1 day

Total reviews

29

Average rating

4.2

1 / 5 Share

Jan. 30, 2020

After two months the app disappear from the store and it gives page 404 .. shame on them ... our store is for business not for people to tryout apps

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 1, 2020

This app blocked me. After fell attempts to help after reaching out several times. then they blocked me..https://app.shopifydevelopers.net/formbuilder/?hmac=11a23076fbd0ee77cd9756c455aafa15178dea31f50bf02e5e86dd5f3c63582a&shop=essence-of-nature-llc.myshopify.com×tamp=1577840269 still blocked!!!!!!!!!

Using app

9 days

Total reviews

19

Average rating

4.8

Developer Reply

UPDATE January 2, 2020 Could you please give me admin access to [email protected]? I need access Apps & Themes. So I can help you to fix the issue and change fonts, color as you requested. Regards, Helen --------------------------------- Hi There, I have send you email in yesterdays. But I didn't receive your response. http://prntscr.com/qi1axz How can I block someone?? This is business, we can't do something you wrote. Please check admin access and send me again, I'm still looking for your response in my email. Regards, Helen

1 / 5 Share

Oct. 20, 2019

I installed the app for our website but the spacing for the template was all off- been waiting more than 24 hours for help. Will update review if they can help resolve the issue because setting the app up for the form was definitely four stars.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

I'm sorry for your experience. We was not available in the weekend. Our support has been trying to contact to you via your email. We are looking forward to hearing from you.

1 / 5 Share

Nov. 24, 2018

They never replied to me so I uninstalled

Using app

2 days

Total reviews

8

Average rating

4.0