All reviews

Rating Breakdown

  • 5
    93% (1,881 ratings)
  • 4
    5% (94 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (13 ratings)
  • 1
    1% (28 ratings)

Reviews with Text

  • 94% (1,908)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2025

This is truly the best forms app available. In terms of features available, it cannot be beat. I needed the following: ability to both embed a form or put a bubble in the corner of the screen that someone can click to open the form, ability to change the “sent from” email address on submission emails, ability to change the name on submission emails, confirmation emails sent to customers, reply-to email address is the customer’s email address (so I can quickly respond without copy/pasting their email in the to field). Lastly, this is a huge feature: integration with shopify and Klaviyo (and I’m sure others, but these are the two I use) allow you to map a field in the form to the marketing consent field in shopify/klaviyo. This is a huge feature missing in other apps, as it seems others allow you to add all submissions to the marketing list, but are missing that conditional consent feature. If you want to only subscribe those that consent, you're out of luck. And I’m sure there’s other features I’m using that I’m forgetting about right now. This app was able to do all of this. The configuration did take some figuring out and contact with support. Support is quick to respond and very helpful. The price is extremely reasonable for this app. I am able to do all this with the Premium subscription. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2025

The team was super helpful in making sure the app was working on our store. We really appreciate them.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2025

does what it is supposed to do and support is excellent

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 10, 2025

their customer service is great and efficient, very fast response time, thank you emma

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Speedy response. I was looking for a bot to ask me a hundred questions, then ask for my contact information and call me the next day. I was wrong. They responded within seconds. I definitely will keep this app. Emma was my agent.

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2025

It's very nice app. Emma helps me a lot to resolve my problem. Thank you Emma.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 9, 2025

It was easy to set up by myself, and it gave enough options for it to fit the style of my theme and website. When I encountered a problem with how it performed on mobile devices, I tried contacting them on the support chat with no luck. However, Emma, replied directly, and her support to fix the problem was impeccable.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

this app is amazing, and the support team is good, Emma help me a lot, give me so many assistant! thank you so much for help!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2025

Incredibly helpful!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Emma was super helpful and quick to respond! Great experience (:

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Great app and very intuitive for someone who has never used Shopify before. Their customer support team is awesome too! They are extremely quick to answer and really dig into the problem to help come up with a solution - even if it means helping write a custom css code. 10/10 Recommend!!!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2025

Convenient

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

Good App, amazing customer service

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2025

Works well for our needs. Had trouble finding out where to amend send from address - Emma sorted this out promptly. Pleased with the customer service.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

I'm extremely happy with this app, it's capability/functionality and the top support from Emma and dev team. They were able to make tweaks I needed quickly and without any trouble whatsoever. Great job, Emma and team!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2025

Excellent service. Emma was proactive and very helpful.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2025

Emma was the perfect support person. Easily fixed :-)

Store

My Store

Using app

6 months

5 / 5 Share

April 3, 2025

客服 Emma太厉害了,是他帮助我解决了问题!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Amazing plugin and very helpful support, especially Emma; she helped me a lot with a lot of things. great plugin to create custom forms.

Store

My Store

Using app

7 months

5 / 5 Share

April 2, 2025

I highly recommend this app. They will go above and beyond to make sure everything is correct as you like it. Sometimes the time difference can be a little bit of a hiccup but... it's still well worth the wait! Thank you to the entire team for doing such an awesome job.

Using app

14 days

Total reviews

1

Average rating

5.0