Powerful Contact Form Builder

The form itself works well, and I use it across several other websites. However, it does come with a number of missing features and recurring issues. For instance, unlike many comparable services, there is no option to delay the autoresponder. Having this capability would be a meaningful improvement. In addition, design-related problems occur every time I install the form. It also happens every time I update my theme. Resolving them usually requires contacting the developer and going through unnecessary back-and-forth, which can be both frustrating and time-consuming, especially under tight deadlines. In practical terms, you should be prepared to spend extra time troubleshooting before the form functions smoothly and looks the way it should. The core issue is that each time, I have to explain the exact same problem to the developer from the very beginning, as there doesn’t seem to be any internal note-taking or record-keeping. Repeating the same troubleshooting cycle every time is both inefficient and unnecessarily time-consuming.

Good enough in the free plan. Great customer service. Thank you, Emma

Support is top notch. Occasional time zone delays, but that's just how things are now a days. We have been using powerful Contact From Builder by Globo for several years now. We also have been using their other apps, such as - Search and filters: https://apps.shopify.com/product-filter-and-search - Upsell and cross-sell: https://apps.shopify.com/partners/globo when support is needed, which has not been very often, then are quick to respond and make sure our requirements are met as needed.

Emma so gOOd

Great support. Have assisted with any questions I have had and am overall very happy with the product and support I have received. Emma has done a fantastic job assisting me throughout this process.

Rapid response, user-friendly forms, and immediate technical support.

Emma is good, solve all my problems.

Emma was VERY helpful and the response was immediate, Even though it was Midnight my time!

Emma is very kind. She helped me a lot.I’m really grateful for everything he has done.

Does what it is supposed to do. Had an issue with displaying in Firefox and they fixed it quickly

A powerful product with strong technical support. Praise Emma. She is very patient and professional.

Their customer support is excellent. Quick to respond, knowledgeable, and genuinely helpful in resolving issues.

That Emma is there to help out when you are stuck with the app functionality or you have questions.

Very quick response, and helped to find a solution to my problem

Suporte perfeito

Issue was resolved rightaway and thanks to Emma for assisting me.

Easy to use and so much templates! We couldn't figure something out and the customer service was super fast (thank you Emma!). Would recommend!

A powerful and highly customizable form builder that integrates seamlessly across our workflows. Embedding forms into our funnels has been effortless, and the flexibility of the customization options is excellent. When we encountered an issue, the support team responded quickly and had everything resolved within hours.