All reviews

Rating Breakdown

  • 5
    93% (1,894 ratings)
  • 4
    5% (95 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (13 ratings)
  • 1
    1% (29 ratings)

Reviews with Text

  • 94% (1,921)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 28, 2025

The customer service was very patient in helping me solve the problem. Thank you very much for her help.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2025

I'm really happy with this app and had instant help with the pop up from the app while creating it. It was tailored to my theme and I had Emma help me and she was really great to work with. It's nice how that is even an option to have a live chat to have help and customization along the way. Great app and great customer service.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2025

Very good! The customer service staff was very patient and helped me optimize and adjust until I achieved the effect I wanted. The result was very good. I recommend it!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2025

The support is amazing! Emma and her team helped me with fixing my problem within minutes. Thank you:) Again Emma helped me out very fast. Perfect Service

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

Very good app and I really happy to build forms with that.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 24, 2025

Great app, and support is very helpful and reactive when some customizations are needed.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2025

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

The technical support agent Emma is being super helpful and got all my requests resolves in a quick time, even over the weekend when the developers are not working. She helped me complete my set up using Powerful Contact Form and that makes me willing to purchase a plan in the near future.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

It was easy to use and support was smooth via chat.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2025

Emma was extremely helpful with my enquires and had the problem resolved very quickly.

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

April 16, 2025

I was having a strange double email confirmation being sent out and Emma was VERY helpful! She was very patient while we troubleshoot this issue and was fixed within 30 mins. Thank you again Emma!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2025

The team was very quick to respond and resolve my issue. Thank you, Emma and Vic!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2025

It's a great app, very easy to use. They have a very quick and attentive customer service.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2025

Emma @ Globo has helpt us alot will many customizations and setting up! Emma and the Globo team is very proffesional and helpful. Recomended 100%

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2025

This is truly the best forms app available. In terms of features available, it cannot be beat. I needed the following: ability to both embed a form or put a bubble in the corner of the screen that someone can click to open the form, ability to change the “sent from” email address on submission emails, ability to change the name on submission emails, confirmation emails sent to customers, reply-to email address is the customer’s email address (so I can quickly respond without copy/pasting their email in the to field). Lastly, this is a huge feature: integration with shopify and Klaviyo (and I’m sure others, but these are the two I use) allow you to map a field in the form to the marketing consent field in shopify/klaviyo. This is a huge feature missing in other apps, as it seems others allow you to add all submissions to the marketing list, but are missing that conditional consent feature. If you want to only subscribe those that consent, you're out of luck. And I’m sure there’s other features I’m using that I’m forgetting about right now. This app was able to do all of this. The configuration did take some figuring out and contact with support. Support is quick to respond and very helpful. The price is extremely reasonable for this app. I am able to do all this with the Premium subscription. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2025

The team was super helpful in making sure the app was working on our store. We really appreciate them.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2025

does what it is supposed to do and support is excellent

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 10, 2025

their customer service is great and efficient, very fast response time, thank you emma

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Speedy response. I was looking for a bot to ask me a hundred questions, then ask for my contact information and call me the next day. I was wrong. They responded within seconds. I definitely will keep this app. Emma was my agent.

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2025

It's very nice app. Emma helps me a lot to resolve my problem. Thank you Emma.

Using app

2 months

Total reviews

6

Average rating

5.0