All reviews

Rating Breakdown

  • 5
    92% (1,881 ratings)
  • 4
    5% (95 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (13 ratings)
  • 1
    1% (28 ratings)

Reviews with Text

  • 94% (1,909)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2025

Great app and support! Thanks Emma!

Using app

Over 4 years

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 22, 2025

I would recommend this app to others because they were very helpful. I wanted a customised form and they made is specially for me. The team is very helpful

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Emma was a great help and sorted out my issue in no time!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

丁寧に対応してくれました。

Store

HUSKY

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 21, 2025

Does exactly what I need it to!!

Using app

About 2 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 20, 2025

Amazing customer support from Emma. Fantastic App and easy to use.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Great experience so far. Forms are nice, UI is easy to use and forms load quickly with no issues. Emma from the customer service team has also been very helpful as well.

Using app

3 days

Total reviews

38

Average rating

4.7

5 / 5 Share

Jan. 20, 2025

Helen was incredibly quick to respond to my request, efficiently resolved several issues, and kept me informed of the process. Thank you!

Using app

2 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 20, 2025

I’ve been using Powerful Contact Form Builder, and it truly lives up to its name! The app is incredibly intuitive, packed with features, and allows for seamless customization to fit any website’s needs. It has made managing forms effortless and professional. What sets this app apart, though, is the exceptional customer support. Helen, in particular, has been an absolute gem! She went above and beyond to assist me with a setup issue, responding promptly and offering clear guidance that resolved my concerns in no time. It’s rare to find support as dedicated and helpful as hers. Highly recommend this app for anyone looking to create and manage forms with ease, and kudos to Helen and the team for their top-notch service!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

My use of this app is limited so far but I was impressed with how quickly and easily I was able to contact their support team and have them the resolve the issue I was having with my form. Both Emma and Lily were excellent to deal with and made what I had expected might be a headache and lots of back forth a painless experience. Emma fixed my issue and sent me screen shots and clear instructions on how to avoid the issue on future forms.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Very powerful form builder for Shopify, and the customer service was amazing. Thank you, Emma and Team!!!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

My review is in response to the support I received from Emma. Emma was very quick to respond and helped explain the root of the issue I was experiencing. Thanks Emma!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Customer service is very helpful

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

I have moved from the Shopify app and started using another provider. This was short lived as I realised that with my limited coding and tech abilities. However when I moved back I wanted to give my store a revamp and downloaded the Powerful Contact Form Builder which was exactly what I was looking for.. unfortunatley my lack of abilities was never more apparent than when I deleted I page and then Google was sending me Policy Issues. Thankfully I reached out to the PCFB team and within minutes Emma was on my case. She asked me about 3 questions and within half an hour the coding was fixed and the day was saved (YEAHHHH). Thank you so much Emma and the Developer Team there too. My faith was restored and I am quite greatful to have access to people who are willing to help, it does mean alot.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Firstly, 5 stars for the very flexible and reliable customer service. Emma and the dev team help us to design exactly the solutions with the app that we need for our shop. The result is a series of very flexible forms that simply look great.

Using app

About 1 month

Total reviews

10

Average rating

4.7

5 / 5 Share

Jan. 10, 2025

Well customer service. Good audience for customer feedback.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Great Support. Have had a few website integration issues after updates which support was very quick to respond and rectify. Recently Emma from support dealt with an issue on off hours during the weekend and followed up to make sure things were resolved.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

The Powerful Contact Form Builder is an excellent tool with a user-friendly interface and robust customization options. Its advanced features like conditional logic, responsive design, and seamless integrations with CRMs make it versatile for any website's needs. The organized data management is a bonus for easy tracking. Special thanks to Emma from the support team for her prompt and helpful assistance, which truly enhances the experience. Highly recommended!

Using app

About 1 hour

Total reviews

1

Average rating

5.0