All reviews

Rating Breakdown

  • 5
    90% (1,727 ratings)
  • 4
    6% (113 ratings)
  • 3
    2% (29 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)
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5 / 5 Share

Jan. 18, 2024

Easy to set up forms. Great customer service when you need it. Love the availability to chat rather than wait for an email response.

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Quickly sorted my issue. Harley was very helpful :)

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Grossartiger Service. Empfehlen wir gerne weiter

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Very good support. Emma helped me with sorting out an issue that popped up when I had to update my store's theme. This is the 2nd time I have recieved support since signing up, the first time was in the early stages when I first installed this application to my store. Both experiences have been pleasant with a postitive outcome each time. Would highly recommend :)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

This app is awesome! Not only is it easy to use, it also integrates with multiple other services making data sharing and trigging workflows seamless. The customer support is outstanding, Emma is so quick to reply and get any issue sorted swiftly. Highly recommend.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

So far it is working great. Installed easily and tested it. Support has been very helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Great customer service when I had an issue, sorted so quickly - brilliant.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

I've been using this app for some time now, and the standout feature for me is the impeccable user support provided by the vendor. I've had a question or need assistance; their support team has been quick to respond and incredibly helpful, even though we are currently on their free plan. The app itself is well-designed and integrates seamlessly with Shopify. It provides what we need, as well as "good-to-have" features. What sets this app apart is the attention to user experience and the commitment to resolving any issues promptly. It's reassuring to know that a responsive support team is behind the scenes, ready to assist whenever needed. If you're looking for a reliable app with excellent user support, I highly recommend trying this one.

Store

omakase

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Used this app successfully for several months before switching themes when it stopped working. Contacted support and had the issue resolved with a few hours, thanks guys!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

We've been using the app on two stores for about 18 months or so and it does everything we need it to do, one site sends our contact form to Zapier to open a Zendesk ticket, the other site uses it primarily to directly send data to a Google Sheet. We had built out a very nice multi-step form as well for one site but it was for a short-term project. All not typical usages and many more integrations are possible, it does way more than we need. Support has been excellent, responding quickly to the one or two times we've needed to reach out.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Great app, has lots of build options so we were able to create a form exactly how we needed it for our site! Learning to use the app was fairly easy as well. Had a small technical error but support team was able to correct it very quickly! Overall we are very happy with this app and would highly recommend it to others.

Using app

13 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 13, 2024

This app works really well. We've been using it for years with no issues and one day there was a problem with my email rejecting the form notifications. I contacted support and they responded immediately and fixed the issue. Highly recommended!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

The app is very easy to use and employs a number of features that have allowed us to create forms with great detail. The support team have also been great to reply quickly to any queries.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Very well done and easy to use!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

very good app, amazing support (thank you Emma)! Highly recommended to make great contact form

Store

GOLIATE

Using app

2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 10, 2024

I had some difficulties installing my form but the support team - most notably Emma, was super helpful in setting it up for me and designed it to fit with the rest of my website. It looks and works great for my customers!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Great app and great support By Emma as Always :)

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

I have worked with Emma, and she has done a great job. Thank you Emma.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Emma at Globo really helped me complete the installation of the form builder on my site and I am very happy with the results. My registration form may be free, but the value is great for me. Thank you!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Good service

Store

Anyhi

Using app

About 2 months

Total reviews

1

Average rating

5.0