All reviews

Rating Breakdown

  • 5
    92% (1,889 ratings)
  • 4
    5% (95 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (13 ratings)
  • 1
    1% (29 ratings)

Reviews with Text

  • 94% (1,917)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 30, 2024

I recently needed assistance with the Powerful Form Builder app, and Emma from the support team was incredibly helpful! She responded quickly and was able to address all my concerns efficiently. Highly recommend for anyone using this app

Using app

5 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 29, 2024

I found the online customer service, and they quickly resolved our issue. Thanks to Emma for her help!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Emma was very helpful and responded fast. Easy fix to my issue

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Easy to use and the customer support is great!

Store

Vita

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Emma was very helpful solving my issue on live chat, thank you!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Emma m'a super bien aidé merci

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Works really well to get customers into the right email inbox and so much more. We were able to build many different types of forms all with different elements which has helped us reduce the number of back and forward email threads. Also Emma was also very helpful when we needed some help with a more technical form build! Thanks again!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 1, 2025

I appreciate the excellent support provided by the Form Builder team. They answered my questions—thanks to Travis from support for being so helpful.

Store

My Store

Using app

3 months

5 / 5 Share

Oct. 28, 2024

お問い合わせフォームを数種類用意するのに、簡単に設置できました。 メールフォームの転送の不具合が起こっていましたが、チャットでの対応が素早く丁寧で、すぐに解決しました。 カスタマー ケアの特に Emmaさん は、問題解決に関して迅速かつ信頼できます。

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 28, 2024

Thank you Emma, ​​always so professional and patient

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Very easy to use. Highly recommend it.

Store

Mingl

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Fantastic app and the support I got from Helen was on point! helped to make the form work with dark mode cant wait to make some more smart forms.

Store

Rothley

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

I had an excellent experience with the support team, especially Emma! She was extremely helpful and guided me through the entire process with patience and expertise. I needed assistance with setting up custom form functionalities, and Emma not only provided clear guidance but also went the extra mile to ensure everything was working smoothly.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Great app....I can create 1 form and in the form I can have the submissions re-direct to different departments. Their customer service team is also helpful in helping me resolve the issue.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Great, the customer service replied patiently to all my questions, I like it very much.

Store

kkcobvr

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

I had an issue, that the contact form wasn't working properly so I asked for help, and their response was quick. They could fix that in couple days, which was great. it was good customer experience. thank you!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Quick and very helpful customer service, Emma helped me out in minutes and I was able to set up my form exactly the way I envisioned it.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2025

Had an issue with configuration, which Emma help me out with and got everything running perfect! Very helpful ... Thank You.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

While I've only used the free version of this form builder, I've had a great experience with the ease of embedding it onto our website and having it match our custom theme. Plus, Emma with their support time was incredibly responsive and helped solve a button placement issue quickly, despite time changes! I'm looking forward to growing our relationship with this company and am already looking into the premium plan as we grow!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Using app

1 day

Total reviews

1

Average rating

5.0