All reviews

Rating Breakdown

  • 5
    90% (1,727 ratings)
  • 4
    6% (113 ratings)
  • 3
    2% (29 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 11, 2022

Great customer support. Form works correctly and the app does exactly what you need it to do........

Using app

9 months

Total reviews

8

Average rating

4.9

4 / 5 Share

Feb. 1, 2022

When I made an inquiry, the response was quick and helpful. It would be nice if there was a Japanese translation.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 12, 2022

The app itself is a bit glitchy in my opinion, particularly the form builder, but any problems can usually be resolved by contacting customer service. Otherwise, the app integrates with our Shopify store well and looks clean. The customer service team is prompt and knowledgeable and always manages to fix whatever's going on.

Using app

About 1 month

Total reviews

3

Average rating

4.3

4 / 5 Share

Nov. 15, 2021

Perfect app! Fast, easy to use and ready to set up! I needed to implement a contact form very quickly and this app helped in a few minutes.

Using app

4 days

Total reviews

4

Average rating

4.5

4 / 5 Share

Oct. 27, 2021

We really needed to clean up our refund process and streamline all requests coming to one spot and this app has helped greatly! We ran into some trouble exporting the submissions as our list grew, but the team at G:Form Builder were quick to help and ultimately provided a solution. I really like this app and chose it for our forms because of the logic they have built in and only having certain questions open up based on previous selections. All and all a great experience with the app so far and the company behind it.

Using app

About 1 month

Total reviews

8

Average rating

4.9

4 / 5 Share

Oct. 9, 2021

Very good, but wish I didn't have to login to the app to see submissions. Otherwise, its a good app that I would recommend.

Using app

5 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Sept. 20, 2021

useful so far although its a bit annoying when using on mobile - doesnt seem very responsive - also it could do with more options like time slots for appointments etc

Using app

3 months

Total reviews

7

Average rating

4.6

4 / 5 Share

June 19, 2021

Easy to install and use. Unfortunately not able to reply to customer enquiries directly from the App

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 1, 2021

Fairly easy to put a form together. Not over the moon on the way the data presents itself in both our and customer emails. But it works for our needs.

Using app

8 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 27, 2021

I used this app to create a contact form with conditional logic. The plugin is easy to use, very intuitive and the support team helped me whenever I needed information.

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 16, 2021

I use this program to make forms. Every time I encounter a problem, Form Builder solves it in a timely manner, which is great.

Store

Renpho

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

March 6, 2021

I've had glitches, but it's been easily fixed with help. Customer service is attentive and helpful.

Using app

11 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Feb. 12, 2021

me gusta mucho, muy buena, aun la estoy probando, todavía no he encontrado como responderle a los clientes.

Store

ehChica

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 6, 2021

yes indeed!!!!!!!! don't sleep !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 1, 2021

The team was helpful in troubleshooting issues. Great app! Wish it had more customizable feature....

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 5, 2021

Very helpful! This enables so many features for my website. Allowing a variety of options for customers to use

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 30, 2020

I am testing this app, if there is any feedback, I will update it immediately. How many words I need to submit this review?

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 25, 2020

Great app, unlimited customization and unlimited forms for that price is awesome. The app I was looking for.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 24, 2020

Pretty good app! Just wish it integrated with Freshdesk better. Customer service responded pretty quickly.

Using app

Almost 3 years

Total reviews

38

Average rating

3.1

4 / 5 Share

Dec. 20, 2020

Clean, efficient form builder. Can make a wide range forms for pages, products and more. Best to use on a computer. Ok on iPad. Not great on mobile (unless I’m missing something). Regardless, recommend.

Using app

About 19 hours

Total reviews

3

Average rating

4.7