All reviews

Rating Breakdown

  • 5
    93% (1,894 ratings)
  • 4
    5% (95 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (13 ratings)
  • 1
    1% (29 ratings)

Reviews with Text

  • 94% (1,921)
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5 / 5 Share

Sept. 17, 2024

Emma did a great job! Answered all my questions quickly and efficiently. Great customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Although we faced some issues receiving internal notifications several times, Emma at Globo support was always quick to respond and patient with our enquiries. We also use a few other Globo apps and are always very satisfied with their support response!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Emma and the team at Globo have been a massive help to get my contact from exactly where I want them, working exactly how I need them to!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

フィールド設定に不具合がありましたが、エマさんに迅速に対応していただきました。 日本語での問い合わせでしたが、説明も丁寧で非常にわかりやすかったです! 大変助かりました!ありがとうございます!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

The support team was very proactive in helping me with a specific issue that I had. They came up with a few different solutions that fixed the issue. I appreciated the helpful and responsive support.

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Great Chat support, Emma was very helpful in quickly resolving to my queries in few instances!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Both the function and the customer service are awesome!

Store

My Store

Using app

About 8 hours

5 / 5 Share

Sept. 16, 2024

Good easy-to-edit form with all of the necessary information boxes I need. I had a bit of difficulty in getting the form published on my contact page - but Emma was there to help... and we had it up in no time.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

Very good customer service. Emma was quick and courteous and organised the development team to make an edit I couldnt figure out how to do. Very pleased.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

I was initially skeptical about this app, despite its nearly 2,000 reviews. However, Emma has been incredibly helpful and has consistently found solutions to my problems. My experience with this app has been nothing but positive so far. All I can say is: Keep up the good work. Thanks for everything, Emma!

Store

Efi

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

had an issue with getting an automation to trigger as well as some general back end tasks to sync. Emma was able to point me in the right direction and I was able to fix all my integration issues easy peasy

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Emma was super helpful. Thank you for all your help

Store

Mockins

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Great and fast support and an easy to use app.

Using app

24 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 12, 2024

Ottima applicazione con svariate funzionalità. Ringraziamo specialmente Emma per averci affiancato ad ogni problema e ad ogni richiesta di revisione, inclusa anche aggiunta di codici personalizzati

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

The app is good, all my requirements are fulfilled in the free plan, and the app support is also good, they reply on time and provided me exact reverts which I wanted with screenshots, especially Emma. She attended me from support team and provided the exact revert and solved my issues.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Great app that's easy to use and the support from Emma has been fantastic!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

I just installed an intake form on my website and needed help to get it to a good pace. I reached out the developer and Emma helped me make the form match my theme as close as possible. Now the form is live and looks like it belong on my website.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

The customer support is great. Emma was a great help with getting our form online!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

We've been using Powerful Form Builder for a while now and since switching our theme, autoresponders stopped working. Emma was very helpful and resolved the issue very quickly.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

I had a fantastic experience with the support team, especially Emma, who was incredibly helpful and responsive. She attended to my query promptly and ensured that all my concerns were addressed in no time. Her professionalism and attention to detail made the entire process smooth and stress-free. Highly recommend both the app and their excellent customer service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0