All reviews

Rating Breakdown

  • 5
    90% (1,727 ratings)
  • 4
    6% (113 ratings)
  • 3
    2% (29 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2023

Great app and great customer service!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Quick response from the support, which fixed the problem immediately.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 22, 2023

Very helpful

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

The support response was helpful and effective in resolving the issue immediately. My issues were handled by an operator named Emma, who was very friendly and quick to respond. I was pleased with the service.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

It's a good app. The support is kind and accurate. *Support content* ・Change the color of the entry field ・Delete signature

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

The app works perfectly, and their website was very helpful in understanding the form's look and features. I really appreciate the fast response of the developer's team to help us style and resolve some little issues and doubts we had building the forms.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

emma was really helpful! amazing!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Our company is Optimal Essentials and I'm having problems with setting up an autoresponder email with the merge tags, I asked Emma their tech support and she responded with the right answers. quick and simple to understand.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Using the free service and customer service was great

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Great customer service, Emma was really helpful. For the app, you can customize the forms and retrieve all the data. Online help works well and customer service is great, which is crucial on these type of apps. I can recommend this app if you need custom forms for your shopify!

Store

PetHubb

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

The customer support theme is very kind an helped us with all custom settings we wanted to implement. We created a form in which our customers can request a return and is working perfect. Thanks guys!

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

I had the pleasure of having Emma from Globe helping me fully set up my contact form she was very helpful and fast too. She helped so much and even revised some things for me to make it look even better than expected. I would recommend this app to everyone ! Thanks again Emma for your help!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

The plugin works great, the customer support service is spot on, again special thanks to Emma for her help;

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Emma was a great help! Fast & Efficient, highly recommend

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

I have been using this software for over a year and many brands in our company use this plugin. When I have a problem, they often resolve it quickly for me. Especially customer service Emma, very patient! highly recommended!

Store

ieGeek

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Recommended app for integration with store. Support team is very supportive. Emma is very helpful.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

It's very easy to use, I've been using it for a few years with basically no problems. Customer service is online in real time to facilitate our consultation. Highly recommended, 5 stars

Store

Zosi

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Customer service team was super helpful! Kenny really took the time to make sure that my issue was fixed ASAP and he gave me updates in a timely manner.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Services is Very satisfied, Emma help me finished the issue

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

I must commend the this form app's customer support team. They are responsive, knowledgeable, and always ready to assist with any questions or issues that may arise. Their dedication to providing excellent customer service has made my experience with the app even more enjoyable.

Using app

6 months

Total reviews

1

Average rating

5.0