All reviews

Rating Breakdown

  • 5
    90% (1,727 ratings)
  • 4
    6% (113 ratings)
  • 3
    2% (29 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)
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5 / 5 Share

Aug. 18, 2023

The app is very powerful, and many functions you want to add can be realized. The most important thing is that the service support is very fantastic, and they can help you customize various designs you want. 5 stars

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Fair price, works great, and support team is quick and helpful. I'd recommend this to anybody looking for contact form to replace shopify's mediocre default one.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

This app is great! And more importantly for me and my woeful computer skills the support was super quick and super actually supportive!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Good overall, free plan, unlimited submission are suitable for all kind of online marketing purposes.

Using app

7 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Really great customer service. I asked their support team to do some customization for my email forms. They told me it'd be done in half an hour. And they delivered right on time with no delay at all. And the support agent Emma has great attitude. She communicated well and was quite friendly as well. And the service was done for me even when I'm still under the 7-day trial. Truly amazing.

Using app

14 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 14, 2023

Tools even on the free version seem quite robust with lots of customization options and support has been very helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Amazing app, also with the free plan. The support is fast and ready to help you if you need assistance (design too)

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

A big thank you to Emma and her team for all their help, it only took them half an hour to help us solve the problems we encountered. Great team!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

This app does exactly what our business needed. We needed a way for our customers to stay in touch with us and having a contact form did exactly just that. We had a couple of asks for the Globo team and they were FANTASTIC at getting our questions answered. Emma and her team did a great job at taking care of our requests. They were available late at night and were able to take care of us within minutes. We were very impressed! This is the second time we have used a Globo app and it won't be our last. Great work!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

I started using this app after switching from Qikify and I am so much more satisfied with not only the customization abilities for the forms themselves, but the customer service is amazing! Qikify would always gaslight me into saying my customers weren't filling out their forms correctly or that my account had no issues. But Globo has been quickly solving any problems that arise, helping me setup and customize my forms to better fit my business, and have been super understanding of any questions I ask them. Also, the contact forms' designs are super easy and user-friendly for my customers. My favorite feature is the calendar where I can block dates off depending on whether I am available or unavailable on specific days. That feature alone has been a game changer for my business. I hope the positivity continues because I can definitely see myself using this app for many years to come! :)

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

I have to admit, when I first installed this app I was ready to throw my screen against the wall. Then Emma, a true guardian angel, messaged me on instant chat & SHE WAS INCREDIBLE. The fact that Emma was there, in real time, patiently explaining what to do, and then taking it a step further and getting a developer involved to help with styling my form to better suit my website. This customer service, so incredible, patient, supporting, knowledgable and THERE WHEN I NEEDED THEM, was worth far more than the monthly fee alone. Customer service like this is so rare, and it's really hard to teach to people, however, Emma has this natural talent and Globo are really lucky to have her. It truly made the Globo Contact Form Builder much more appealing, and if there are issues down the track, I'm extremely confident about 2 vital things; Globo will help efficiently and patiently, and 2. Code and apps and forms can be improved, however, customer service like what I experienced today with Emma cannot possibly be upgraded. Thank you Emma and the team for all you did.....

Store

My Store

Using app

3 months

5 / 5 Share

Aug. 9, 2023

The app is easy to use, no any code skill required. And the support team has prompt response! Thank you them to help me to solve the problem!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Very easy to use the application and easy to connect. Support is quite amazing. Easy to make form attractive for customers. Keep going.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

I've used the app for more than a year and it's helping us a lot. The feature is simple and easy to use. The customer service is timely and helpful. Highly recommended!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Would highly recommend. We had reached out with a question and they got back to us right away and solved the issue very quickly. Looking forward to continuing to use this app - great customer service!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Great experience with the app! Been using it for almost 1 year now! the form has a lot of key features that let us get the information we're looking to get.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

I love their service I had two inquiries and they solved it within a couple of minutes and was present every time I needed help.

Store

Pawstie

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2023

Really happy with this app. It works just how I need it to, and the customer service is excellent (especially Emma!)

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

We recently started using this app and so far it's been great! We had a few issues getting it up and running but customer support was great and helped us out with each issue in a timely manner.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Absolutely perfect APP for collect customer informations on your store. The form has lots of functions and you can custom it by yourself, if you still have other requests, just contact online cha, the customer service will get back to very soon and they will try to fulfill your needs! I like this app and will install it on my rest of stores!

Using app

4 days

Total reviews

2

Average rating

5.0