All reviews

Rating Breakdown

  • 5
    93% (2,089 ratings)
  • 4
    4% (98 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    1% (30 ratings)

Reviews with Text

  • 93% (2,100)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2025

We have only used the app for a few days but it seems very intuitive and easy to use.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Does exactly what I need it to!!

Using app

About 2 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 20, 2025

Amazing customer support from Emma. Fantastic App and easy to use.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Great experience so far. Forms are nice, UI is easy to use and forms load quickly with no issues. Emma from the customer service team has also been very helpful as well.

Using app

3 days

Total reviews

38

Average rating

4.7

5 / 5 Share

Jan. 20, 2025

Helen was incredibly quick to respond to my request, efficiently resolved several issues, and kept me informed of the process. Thank you!

Using app

2 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 19, 2025

I just started using this App and I needed some help to do form styling so it matches my website theme. To my pleasant surprise, the customer support team is very helpful even though I'm on a free plan! Travis and Emma responded very fast and followed up to ensure what I needed was resolved. Greatly appreciated. This gives me confidence to do a paid subscription since I definitely need more than one form. So far it seems easy to build the form fields that I need, even without technical knowledge.

Store

My Store

Using app

3 days

5 / 5 Share

Jan. 17, 2025

My use of this app is limited so far but I was impressed with how quickly and easily I was able to contact their support team and have them the resolve the issue I was having with my form. Both Emma and Lily were excellent to deal with and made what I had expected might be a headache and lots of back forth a painless experience. Emma fixed my issue and sent me screen shots and clear instructions on how to avoid the issue on future forms.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Very powerful form builder for Shopify, and the customer service was amazing. Thank you, Emma and Team!!!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

After configuring the form, I noticed an issue with the dropdown menu—it couldn't display properly. I contacted customer support, and they fixed the problem in no time. There was no need to log into the backend or modify any complex settings. The process was handled very quickly, and the response was prompt. Thank you, customer support representative Emma, and thanks to the technical team!

Store

PICKOR

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

My review is in response to the support I received from Emma. Emma was very quick to respond and helped explain the root of the issue I was experiencing. Thanks Emma!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Customer service is very helpful

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

I have moved from the Shopify app and started using another provider. This was short lived as I realised that with my limited coding and tech abilities. However when I moved back I wanted to give my store a revamp and downloaded the Powerful Contact Form Builder which was exactly what I was looking for.. unfortunatley my lack of abilities was never more apparent than when I deleted I page and then Google was sending me Policy Issues. Thankfully I reached out to the PCFB team and within minutes Emma was on my case. She asked me about 3 questions and within half an hour the coding was fixed and the day was saved (YEAHHHH). Thank you so much Emma and the Developer Team there too. My faith was restored and I am quite greatful to have access to people who are willing to help, it does mean alot.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Firstly, 5 stars for the very flexible and reliable customer service. Emma and the dev team help us to design exactly the solutions with the app that we need for our shop. The result is a series of very flexible forms that simply look great.

Using app

About 1 month

Total reviews

11

Average rating

4.7

5 / 5 Share

Jan. 10, 2025

Well customer service. Good audience for customer feedback.

Using app

6 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 9, 2025

Emma was able to help me quickly and everything went smoothly :=)

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 9, 2025

Great Support. Have had a few website integration issues after updates which support was very quick to respond and rectify. Recently Emma from support dealt with an issue on off hours during the weekend and followed up to make sure things were resolved.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

The Powerful Contact Form Builder is an excellent tool with a user-friendly interface and robust customization options. Its advanced features like conditional logic, responsive design, and seamless integrations with CRMs make it versatile for any website's needs. The organized data management is a bonus for easy tracking. Special thanks to Emma from the support team for her prompt and helpful assistance, which truly enhances the experience. Highly recommended!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Service works as advertised and support was able to fix an issue within a week. We're very happy with the solution!

Using app

22 days

Total reviews

4

Average rating

5.0