All reviews

Rating Breakdown

  • 5
    93% (2,021 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (14 ratings)
  • 1
    1% (30 ratings)

Reviews with Text

  • 94% (2,037)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 23, 2024

We had a problem with the form email settings and Emma fixed it very quickly, great support.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Great app, easy to use and does exactly what your want. I am only using the free version for my mailing list but support has been amazing with helping with the customisation. Thanks to Emma!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2024

I would Recommend the app for the customer service. Thanks Emma

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2024

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 22, 2024

We got the problem fixed!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 9, 2025

Customer service was great!Customer service representative Emma has demonstrated exceptional professionalism throughout our interaction. Her responsiveness was remarkably prompt, and she showed unwavering patience in explaining my inquiries—going the extra mile to offer multiple solutions until the issue was fully resolved. I am truly grateful for her dedication and commitment to ensuring a thorough resolution.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

July 21, 2024

The app was super easy to use, and the support was extremely helpful. It was like 10pm and they were still there to help me work out a small issue. Highly recommend.

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 19, 2024

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Great support, really good app and super customisable. Definitely worth it.

Store

Wonky

Using app

21 days

Total reviews

16

Average rating

4.9

5 / 5 Share

July 18, 2024

Great support from the Globo team. Always ready and willing to help out!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 18, 2024

Helen is so good and responsive! Thank you so much

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

The staff was very helpful in solving my problem and responded exceptionally fast. This was especially helpful to me

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

Helen is great. Very helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2025

This app has been a great, cost-effective way to provide an inquiry form on our site. Emma and the rest of the customer support team have always been quick and capable, helping with many different questions we have for them, from technical issues to helping the form look more in line with our store. Fantastic app!

Using app

11 months

Total reviews

5

Average rating

4.8

5 / 5 Share

July 17, 2024

very nice support by Emma

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

Good customer service and response time. Easy to implement and customize.

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 16, 2024

After installing the app, I had questions, and their customer support agent, Emma, quickly resolved my issues. I like that you can chat directly with support when in the app and tell when someone is online to help. So far, the contact form has proven to be easy to create. Plan to keep this app installed!

Using app

About 1 hour

Total reviews

2

Average rating

4.0

5 / 5 Share

July 16, 2024

Using app

Over 2 years

Total reviews

10

Average rating

4.9

5 / 5 Share

July 16, 2024

Customer service always responds quickly and has a solution to my questions. Today Emma was very quick to respond and within minutes my issue was corrected and working correctly on my live site. Thanks for the help!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

A great app and a massive time saver, has everything that we could hope for from a custom form builder, the conditional logic is a fantastic feature Support is quick and helpful as well

Using app

7 days

Total reviews

2

Average rating

5.0