All reviews

Rating Breakdown

  • 5
    93% (2,014 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (14 ratings)
  • 1
    1% (30 ratings)

Reviews with Text

  • 94% (2,032)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 28, 2024

the support team are amazing, they were able to assist with my enquiry and had it solved almost immediately.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

A very good plug-in, recommended to use!

Store

GDS

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Fast, professional,excellent support,Thanks Emma!

Using app

Over 1 year

Total reviews

6

Average rating

4.2

5 / 5 Share

Feb. 27, 2024

We had an issue with not receiving email submissions. The team was able to respond and resolve the issue within 5-10mins. Efficient & friendly service

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Very easy app to embed and use. The app is very user friendly on the customer side as well. ' Emma in customer service was more than great at helping me navigate the app as a new user of the app.

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 26, 2024

Customer support is fast and very helpful! Highly recommend this app for Shopify users.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 26, 2024

Really good support, Emma is really supporting and helpful, great Emma thanks!!

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

I had a question regarding crafting a form tailored to specific requirements. While I didn't achieve precisely what I had envisioned, Emma assisted me in navigating the issue and she even help me out to customize everything! Great customer service!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

they were on it right away when I needed assistance! Very impressed :)

Store

Purica

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 22, 2024

Quick resolution to issue, not sure why the issue was caused but nonetheless it was resolved quickly, thanks team.

Store

Mirack

Using app

22 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 21, 2024

I have not launched this app on my website yet (I actually have not launched my website yet, but will tomorrow), but I do want to say I reached out to support for help building my contact form. I needed some customization and Emma was awesome! Customer service is really great!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

We've been using this app with our web store for a couple months and it has been very helpful. The development team has been extremely responsive despite the time zone difference, sometimes sending responses to us on weekends and holidays (don't work too hard you guys!!). We've had no major issues, and the app/devs always seem to have a solution for any problems that have come up. They even wrote some extra code just for us for a specific use case! 10/10.

Using app

About 1 month

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 21, 2024

英語ができないため翻訳機能を使いながらの編集や問い合わせとなりますが、今のところ問題無く行えています。 突然問い合わせのメール転送ができなくなるエラーがこれまでに何度が生じているので少し不安は残りますが、迅速かつ親切なサポートのおかげですぐに改善されたので、今後も使用したいと思います。

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 20, 2024

Great at helping and fast

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Always quick to help with needs whether it is my issue or something that needs to be fixed in the app. Really enjoy this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Very useful ...Emma, you are Awesome.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Fantastic app, the customer service is very prompt and efficient. Thank you to Emma who helped us resolve a small integration issue super quickly.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Customer service is key. Globo never manage to let me down! Thank you Emma and the team for your professionalism and friendly user face.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

The support was very good and they solved the problem quickly. If you have a problem, you will be able to take care of it right away because you will want to use the application in the future.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

Emma さんにご担当いただき、丁寧かつ迅速に問題解決までサポートしていただけました。

Store

PC next

Using app

10 months

Total reviews

2

Average rating

4.5