All reviews

Rating Breakdown

  • 5
    93% (2,018 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (14 ratings)
  • 1
    1% (30 ratings)

Reviews with Text

  • 93% (2,033)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 9, 2023

This app does exactly what our business needed. We needed a way for our customers to stay in touch with us and having a contact form did exactly just that. We had a couple of asks for the Globo team and they were FANTASTIC at getting our questions answered. Emma and her team did a great job at taking care of our requests. They were available late at night and were able to take care of us within minutes. We were very impressed! This is the second time we have used a Globo app and it won't be our last. Great work!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

I started using this app after switching from Qikify and I am so much more satisfied with not only the customization abilities for the forms themselves, but the customer service is amazing! Qikify would always gaslight me into saying my customers weren't filling out their forms correctly or that my account had no issues. But Globo has been quickly solving any problems that arise, helping me setup and customize my forms to better fit my business, and have been super understanding of any questions I ask them. Also, the contact forms' designs are super easy and user-friendly for my customers. My favorite feature is the calendar where I can block dates off depending on whether I am available or unavailable on specific days. That feature alone has been a game changer for my business. I hope the positivity continues because I can definitely see myself using this app for many years to come! :)

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

I've used the app for more than a year and it's helping us a lot. The feature is simple and easy to use. The customer service is timely and helpful. Highly recommended!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Would highly recommend. We had reached out with a question and they got back to us right away and solved the issue very quickly. Looking forward to continuing to use this app - great customer service!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

We recently started using this app and so far it's been great! We had a few issues getting it up and running but customer support was great and helped us out with each issue in a timely manner.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Absolutely perfect APP for collect customer informations on your store. The form has lots of functions and you can custom it by yourself, if you still have other requests, just contact online cha, the customer service will get back to very soon and they will try to fulfill your needs! I like this app and will install it on my rest of stores!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2023

My shop didnt use this app a long time, bur i can say that support team are great! i had few issues and they was very gentele an polite and solved my issues. And this app preaty usefull and simple understendeble. I made great flat form, that working great now. Idk how many time we will use this app (bisuness owner a lot of time changing his minds), but i hope it will be good as now in future too

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 31, 2023

Support is supper quick and helpful. Customization is way stronger than any app out there and even personalization from the dev team is very impressive.

Store

UniHop

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 24, 2023

Love the Powerful Contact Form Builder app on Shopify! It's easy to use and has improved my website's functionality. The app's user-friendly interface and seamless integration with my store made the entire process a breeze. Also, a big shoutout to their support team, Kenny for the quick reply and assistance. Highly recommend!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2023

This app is great and the developers are extremely responsive and helpful. Our ecommerce store was looking for a form where customer's can select a store they'd like to go to and from that selection, the form will be emailed to the store directly. Many form apps do not have that capability but this app does and it works perfectly.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2023

Great!I really like their technical team, they solve the problem very quickly. Then the code structure of their form is written very well, and I can customize the appearance by myself, which fits my ability very well.

Using app

4 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 20, 2023

The app was fairly easy to install and use, and their support staff was very responsive in fixing an issue I encountered.

Store

Mossii

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2023

Emma's customer service is outstanding! Quick, helpful, and efficient. A true gem! Thanks, Emma!!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

The app is working well, and I got a good support as well! I had a small issue that I could not save the change I made, so I contacted the support, and they responded pretty quickly. Ultimately, I just needed to update the app, but I just couldn't figure it out how to do it. They sent me screenshots, videos, and reference pages so that I can fix the issue. Even though I'm using the free plan, the support is stellar!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2023

Great Support. Had some customizations and some minor integration errors - was handled within a couple of hours and works perfectly now. Great support team, helps with everything you need! Thanks

Using app

9 days

Total reviews

11

Average rating

5.0

5 / 5 Share

July 11, 2023

I had a great experience with customer service. I contacted them about an issue I was having, and they promptly resolved it. Their assistance was very helpful.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2023

Works really well and support is great. They personalized the forms and help you in everything. Thank you very much

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2023

SUPER FAST and EXCELLENT tech support. We reached out to them for some help with the App and the ticket was acknowledged immediately and addressed within 24 hours... Highly recommend this App to anyone looking for contact forms or any other forms on their website.

Store

SNAAN®

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2023

Great app with great support! Very friendly and kind! I highly recommend them and there is a free version! :))

Using app

About 13 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 27, 2023

A really great app and the support is excellent. We had a couple of teething problems getting it set up but the support team stepped in and sorted everything out quickly.

Using app

2 months

Total reviews

6

Average rating

4.8