All reviews

Rating Breakdown

  • 5
    93% (2,014 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (14 ratings)
  • 1
    1% (30 ratings)

Reviews with Text

  • 94% (2,032)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2022

Great service & support! Always can respond and solve the problems immediately!! thanks for your team!

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 12, 2022

I used this app and it was pathetic to its core. I had to rebuild my whole story because this app messed up my theme code and i feel sick to my stomach to say this but i just want you guys to be aware of this app and be very very careful.

Using app

4 days

Total reviews

1

Average rating

1.0

4 / 5 Share

Jan. 12, 2022

The app itself is a bit glitchy in my opinion, particularly the form builder, but any problems can usually be resolved by contacting customer service. Otherwise, the app integrates with our Shopify store well and looks clean. The customer service team is prompt and knowledgeable and always manages to fix whatever's going on.

Using app

About 1 month

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 12, 2022

The forms are easy to use and update. They also have great customer service and answer any questions promptly.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

We use this app to create admission form for our travel guide school. It worked without any issues until recently. I sent an email to customer service when issue was detected and they took prompt action, requested collaborator account access which was granted and they resolved issue without any delay. Surprised to see such a quick, friendly and motivated response from team. Would highly recommend based on my own experience. Thank you G:Builder team. Update on 9th of October, 2022 Our store had an issue with Google Recaptcha which did not load properly and created the form to not work properly. When a message was sent to Globo team, reply came in about an hour and issue was resolved. Excellent response time and very helpful team. Once again, thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Very easy and quick to setup this app, and very responsive and helpful customer support, so I could not ask for more

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

This form app is highly customisable with great automation features ready to send to klaviyo, zapier or slack. Easy to use by non-technical users and easy to customise and extend for developers. The support team are always ready to help out with any issues we have, which usually stem from the layer upon layer of custom integrations we have implemented around the app.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

Works like a charm. Easy to adjust and copy paste so you can make plenty of forms quickly with minor changes. All the right people get the follow up emails so my job is complete once the forms are live on the site!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

This app is great. When I want to have customization to the page, the support is very enthuasic to help me to fulfill the request in time. that is so good.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

Because it's easy to understand and customize I use it in multiple stores. It would be even better if you could add the class name to the form. Customer support was quick and polite, which was very helpful. It is an app that I want to use forever.

Using app

3 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 23, 2021

The java script they use makes it load very fast on your website but it does slow down your website a bit. If they could trim this up that would be great. When you delete this app it leaves a bunch of js files on your back end that you may need to clean up to get a speed gain. I replaced this with a google form because their app stopped working recently. Worked well before that except for the things I mentioned before.

Using app

5 months

Total reviews

3

Average rating

1.3

1 / 5 Share

Dec. 20, 2021

couple of months Ago, it works the best for free users. now, it won't work at all. I tried creating a lot of new forms to replace the old one, but it only shows {formbuilder:67344} , This app should be rate negative -0 Star

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 20, 2021

HELP PLEASE: Liquid error: Could not find asset snippets/globo.formbuilder.scripts.liquid impulse help me

Using app

About 1 hour

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 16, 2021

Excellent app with great features and everything you need. I like it very much. Unfortunately, it is a bit lacking in explanations, so if you are unsure, you will need support. The support is polite, so I don't feel bad.

Using app

5 months

Total reviews

16

Average rating

4.8

5 / 5 Share

Nov. 22, 2024

Very nice app! Easy to deploy. thank you! とてもいいアプリでした。 導入もわかりやすく簡単にできます。 システム上の英語もChromeなら自動翻訳がかかるので問題ありません。 追記:使用してしばらく経ちましたが日本語に対応したりとかなり便利になりました。サポートも早く日本語でサポーター(エマさん)さんに丁寧に対応してくれました。

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 1, 2021

The forms let me do what I need to do (love the customizations) and whenever I've contacted support, they are prompt to respond and help us out. I REALLY appreciate that. The only "con" I have to this app is that if you use GoDaddy's email platform, they tend to filter this developers no-reply email as SPAM and it can take some creative ways to get around that (but it can be done!).

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Emma and her team has helped me through SO many questions i have had. I recommend this company for almost every app they have built. I use about 5 of there apps right now and wish they had more because the service and execution is amazing.

Using app

2 months

Total reviews

13

Average rating

4.2

5 / 5 Share

Nov. 22, 2021

Prompt answers and perfect customer service! The form creation functions are very good and we are able to build complex forms.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Es maravilllosa y facil de usar , es predictiva lo cual hace necesaria para cualquier emprendedor que necesite usarla

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

best form app i used, thanks for their nice customer service , i recommend this app for every shopify website

Using app

About 23 hours

Total reviews

18

Average rating

3.5