Gameball: Loyalty Points Games
Gameball: Loyalty & Rewards Program
Rating
4.7
feedback
243
chart
#1,464
All reviews
Rating Breakdown
Review RSS Feed
Feb. 17, 2025
Gameball is the best loyalty program app available on Shopify (in our opinion). The in-app support is extremely helpful and responds quickly. New features are implemented based on customer requests, and the app is constantly evolving and being updated. We highly recommend it 100%!
Jan. 30, 2025
I still haven't used the app practically as my website still didn't launch.. however, I would like to say that I'm very happy with the customer service in the fact that you can always schedule a call with an informative representative who explains everything thoroughly.. Hopefully, the usage experience of the app is of the same quality. one thing Gameball needs to work on though, is making the app more mobile friendly...
Jan. 21, 2025
This app is amazing. I succed to improve retention of my customer with loyalty program. Very good customer service with Ahmed. I really recomand
Jan. 20, 2025
This app is really useful. It has a lot of features could you use to increase the level of client retention and generate more sales. The support team is amazing, who could help you with your request.
Dec. 18, 2024
Huge thanks to Ahmed for his professionalism and excellent support! The Gameball app is fantastic, and his help made the experience even better. Truly appreciate it!
Dec. 3, 2024
Macht leider nicht das, was hier angekündigt wird, da schon die Einrichtung der Mails mit der unspezifischen Fehlermeldung "Something went wrong" abbricht.
Dec. 1, 2024
The best loyalty program there is. Really good customer service and top customizability. I recommend this app above all others.
Nov. 15, 2024
Why not subscribe?! : 1) The Starter version is $34 and not $19 as advertised 2) Very little configuration accessible in Starter, you have to upgrade to Pro 3) Not as comprehensive as mentioned 4) Cashback in $ not in points, while everything else is in points WTF ... If you have time and $159 to spend per month. Test. Otherwise, look elsewhere !!!
Hey Patrick Thank you for taking the time to share your feedback. We truly value this input from you, as it helps us provide the best experience possible. We wanted to address the points you raised for clarity: Our Starter plan is indeed priced at $19 per month, as stated. However, it depends on the number of active users you have so we apologize if you faced any confusion here. While the Starter plan includes essential features, we understand that some businesses may require additional options that are available in our Pro plan. We’d be happy to discuss your specific needs and how the plans align with them. If there’s something specific you feel is lacking, we would love to hear more details so we can explore potential improvements. Our cashback system is indeed in points, designed to align with the rest of our points-based rewards structure. If there was any misunderstanding, we’d be glad to walk you through how this feature works. Your satisfaction is very important to us, and we'd appreciate the opportunity to assist you further. Someone from our support team is assigned to handle all your concerns :)
Oct. 22, 2024
dania from the customer support team is really great! helped me a lot in discovering the app and made many things clearer!
Hey Habiba Thank you for taking the time to type your feedback. We'll always do our best to support you like that constantly!
Sept. 30, 2024
Fijne app, met super goede support!
Thank you for your kindness!
Sept. 22, 2024
Super gentille et patiente merci encore Dania pour votre aide .
Nous sommes si heureux de vous avoir. Merci beaucoup!
Sept. 7, 2024
Still new to this app but so far been pleased to what it can offer and excited to gain more customers through this loyalty program. Also Nour helped me with ensuring everything was working fine and resolved an issue that I came across. Nour's customer service was amazing :) thank you once again.
Hey Nicholas We're even more excited to see you acquire more customers and grow. Thank you so much for your review! We look forward to provide you with even better support the more we talk :)
Aug. 25, 2024
Aug. 21, 2024
Dania was very helpful and the app works wonders, totally recommend :)
We're happy to have you onboard, Diego. Thanks for your kindness!
Aug. 18, 2024
I had a great experience with Dania. She was very helpful and provided excellent customer service.
We're happy to have you, Yeong! We'll always be seeking to serve you in the best way.
Aug. 7, 2024
I enjoyed building out this loyalty program! It's quite easy to use and when you get really stuck, the support team picks this up and will reach out to you. I was so blessed to have Dania reach out to me. TBH one of the best in-app support i have received. They really do value the customer experience. 10 stars for Gameball!
Your feedback is one of the closest to our hearts, Justin! Thank you for your support. We'll always try our best to return it
Aug. 7, 2024
Very good. The customer service was very good. Thank you very much Nour
We're glad! Hopefully, every time you speak to our team you have a wonderful experience
July 22, 2024
Great app so far! Excited about rolling the premium features out fully over the next few weeks!
We're excited for you, Tia! Thank you so much for your review