Consentmo GDPR Compliance
Consentmo GDPR Compliance
Rating
4.9
feedback
1,252
chart
#100
All reviews
Rating Breakdown
Review RSS Feed
June 20, 2023
Gute App mit allen Funktionen, die man braucht. Perfekter und kompetenter Support. Absolut zu empfehlen!! Vielen Dank :)
Wow, vielen Dank für die tolle Bewertung! 🤩 Wir wissen das sehr zu schätzen! 🥰 Viel Spaß bei der Nutzung unserer App. Wenn Sie Hilfe benötigen, steht Ihnen unser Support-Team per Chat und E-Mail unter [email protected] zur Verfügung 😊
June 22, 2023
Very friendly and fast service. We had some issues in the coding when integrating the app with our translation tool, and Zeus was excellent in solving our issue. He immediately had a software engineer look into it, and in no time they found the issue and solved it. 100% recommend the app to anyone mainly because of the excellent customer service. Unusual to find such great support. Thank you.
Hello there and thanks for the updated and still awesome review! 😊 You made our day again! ✨ Enjoy using our app and if you need any additional help, you know how to reach Georgi and Zeus! 🦸🦸
June 19, 2023
Absolutely super support from Georgi today. Very responsive chat and all issues resolved within a short space of time. Delighted that we're now fully GDPR compliant and it's one less thing to worry about!
Hello there and thanks for the awesome review! 🤩 🥳 We appreciate it more than you can imagine! 🙏 Enjoy using the app and if you need any additional help from us, Georgi will be happy to Assist again! 🦸
June 17, 2023
No tengo idea si esta aplicación sirve o no para mi tienda. Creo que deberé empezar todo de nuevo,
Hola y gracias por contactarte. Háganos saber si podemos ayudarlo a configurar la aplicación según sus necesidades. Puede comunicarse con nosotros por chat o correo electrónico a: [email protected] 🙂
June 15, 2023
I messaged their support twice in the last few days and received no response. Completely unresponsive.
Hello there and thanks for reaching out. I have just checked your cases on our end and I see that our support team has replied to all of them, here are two examples from the 14th and 15th of June: https://monosnap.com/file/toXNvD3g8qTYfZgNtnlodHpnAyvdKa https://monosnap.com/file/5sw7m4i2LyKHpjRrlWUOZzUjvnmRM6 Can you please check on your end, if these emails have not gone to your spam or trash folders? Please also make sure to whitelist the isenselabs.com and consentmo.com domains in your email settings so you can receive our replies directly in your inbox. Hope this helps. Let us know if you managed to find the emails on your end and also if you need any further assistance, we are here for you! :)
June 11, 2023
After evaluating MANY different GDPR+etc. cookie compliance apps, this one is the only one that met all my requirements. As a bonus, the developers are extremely accessible and helpful by email support. They helped me with custom code samples that I applied to my theme to ensure that custom tracking code I had (for other third-party services) were staying in compliance. I also love that the app can use IP-based geolocation to show the relevant notices ONLY to visitors for whom it is relevant. In my case, that means most of my visitors don't get nagged by a cookie consent banner at all (yay!) AND I stay in full compliance (double yay!).
Hi there and thanks you very much for the awesome review! 🤩 We are thrilled to hear your positive feedback and experience with the app! 😊 Enjoy using it and if you need any further assistance - you know where to find us! 🧑💻
June 8, 2023
Very helpful customer service. They answered immediately and were very helpful. I would recommend their services anytime.
Hello there and thanks for the great review! 😊 We really appreciate it! 🙏 Enjoy using our app and if you need any further assistance, you know how to get in touch! 🤘
June 5, 2023
I love it, it's easy to modify for developers
Hello there and thanks for the nice review! 😎 Here is to all the tech bros out there! 💪🧑💻👩💻
June 2, 2023
This app is easy to set up, and when I did run into a glitch, the customer service was amazing. I was able to get it straightened out easily. Highly recommend.
Hello there and thanks for the nice review! 😍 We are very happy to receive it! 😊 Enjoy using our app and if you need any additional help, our support agents will be there for you! 😉
June 1, 2023
Great and fast customer support. So far so good. The installation process was simple and we were provided with very detailed instructions and great support.
Hello there and thanks for the amazing review! 🤩 It means a lot to us! 😊 Enjoy using our app and if you need any further assistance, you know where to find us. 😉
May 31, 2023
Great experience so far with this APP. I have also received excellent customer service hard to find these days.
Hello there and thanks for the nice review! We appreciate it a lot! 😊 Enjoy using our app and if you need further assistance, our tram will be happy to help again! 🦸
May 26, 2023
great app & customer service. received super fast support for some help with extra added css, to get an issue fixed
Hi there and thanks for the nice review! 😍 We really appreciate it! 🙏 Enjoy using the app and if you need any further assistance, we will be happy to help again. 😉
May 25, 2023
The free version of this app is pretty elaborate and also customizable. Works great. Good support too.
Hello there and thanks for the great review! We appreciate it a lot! 😊 Enjoy using the app and if you need nay further assistance, our support team will be here for you! 😉
May 20, 2023
Never had any issues with the app, but I just had a very very urgent question and support got back to me on live chat within seconds on a Saturday. That's enough to already give 5 stars and recommend!
Hello there and thanks for the awesome review! 🤩 We appreciate it a lot! 😊 Enjoy using our app and if you need further assistance, our support will be there for you! 😉
May 19, 2023
Nice setup and great customer service. We were helped really fast and convenient. Can recommend the app.
Hello there and thanks for the awesome review! 🥳 We truly appreciate it! 😊 Our support team will always be here to help, so if you have any additional questions do not hesitate to reach out again! 🦸
May 18, 2023
Amazing APP, very helpful customer service! Well done guys! You are doing mazing job! Thanks a lot again!
Hello there and thanks for the great review! 🤩 We appreciate it a lot! 🙏 Enjoy using our app and if you need any further assistance, you know where to find us! 👩💻
May 17, 2023
Updated: The customer team reached out and clarified that their emails have ended up in my spam which is the reason why I didn't see any of their responses. We connected and resolved my query in a timely manner post my initial review. ************************************************ I have reached out multiple times with my query asking for support however I have received no response from the customer service.
Update [18.05.2023] Hello and thank you for the updated review. Glad that everything was cleared out and that our support managed to assist you. Enjoy using our app and if you need further assistance, our support team will be here for you! 😉 Hello there, we checked on our end and your inquiries were replied to in a timely manner. Most probably they may have been marked as spam due to being sent from our ticket system. We sent another email from a personal email [email protected] explaining the situation and attaching our previous replies. Please check it out and go through your spam folder to see if the old emails have been received there. We will be happy to assist you as quickly as possible. :)
May 11, 2023
Consent Tool funktioniert sehr gut - einfache und flexible Integration möglich. Hatte zwischendurch kleine Probleme beim Set-Up, was aber mit Hilfe des Supports sehr schnell und effizient behoben werden konnte.
Hallo und vielen dank für die tolle bewertung. 😊 Wir freuen uns zu hören, dass es unserem support gelungen ist, sie bei der einrichtung zu unterstützen. 💪 Wenn sie weitere hilfe benötigen, sind wir jederzeit für sie da! 🦸
May 5, 2023
Nice app, easy to use and fast reliable help center. There is even a free plan to choose, or if you prefer more features paid plans. It needs a translation integrated app (like langshop and such) to have translations of the texts , you cannot put them manually in this app. Apart from that, everything seems great
Hi there and thanks for the nice review! 😊 Actually you can add manual translated text in the Cookie Bar tab > Cookie Bar Content section, but if you need further help with that our support team can assist - no worries. 🦸
May 5, 2023
Great! Best cookies app and great reactivity/help from their customer service. My cookie bar has a great look now!
Hi there and thanks for the great review! 🥳 We are really happy to see how our cookie bar looks on your store (nice font choice btw). 🙌 Enjoy using our app and if you need further assistance, our support team will be here for you! 😉