All reviews

Rating Breakdown

  • 5
    88% (562 ratings)
  • 4
    4% (26 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (24 ratings)

Reviews with Text

  • 65% (405)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2025

muy buena y facil de usar

Store

Mi tienda

Using app

27 minutes

2 / 5 Share

May 10, 2025

Tried Gelato based on a recommendation, but the platform didn’t quite meet my expectations. The layout feels a bit clunky, and some of the features aren’t as intuitive as I’d like. Making small edits to existing products or navigating between sections took more time than expected. It works, but I found myself second-guessing simple steps more than I should on a business tool. Hoping future updates make it smoother to use.

Using app

12 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi there, Thank you for sharing your feedback, and we're sorry to hear that the platform didn’t meet your expectations. We understand how important it is for tools to feel intuitive and efficient—especially when you're building a business. I’ve reached out to you directly to better understand your experience and see how we can support you moving forward. Your feedback is invaluable as we continue to improve Gelato, and we truly appreciate you giving us a try. Kind regards, Bart Gelato Support Team

5 / 5 Share

May 8, 2025

easiest setup I have found!!

Using app

7 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for the great review! We're really glad to hear the setup was so easy—our goal is to make getting started as simple and seamless as possible. If you need any support along the way, we're here to help! Best regards, Bart Gelato Support Team

5 / 5 Share

May 7, 2025

So easy to use, prices are good, the guides are good and it makes it fun.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for the great review! We're happy to hear you're enjoying the platform and finding it fun and easy to use. Here's to more creative moments ahead! Best regards, Bart Gelato Support Team

5 / 5 Share

May 14, 2025

Ziemlich überzeugend. 5 Sterne sind voll berechtigt. Der Druck eines DIN A1 Print-on-Demond in Fine Art ist wirklich richtig gut. Die Farbbereiche entsprechen einer unglaublichen Exaktheit zum Original. Die schwarzen Linien sehen tatsächlich aus, wie mit Kohle gezeichnet. Die extreme Rottondifferenzierung ist genaustens übertragen worden. Ich kann mir nicht vorstellen, dass es mit Blautönen genauso wäre, aber beim Einsatz von 12 Farben, normal sind 3 Prozessfarben und vielleich 1-2 Schmuckfarben, würde ich nicht dagegen wetten. . Zum Test hatte ich mir ein farblich durchdifferenzierte Vorlage aus einer Skizze in Mischtechnik mit warmen Farbtönen ausgesucht. Das Papier macht ebenso einen edlen hochwertigen Eindruck. Das Preis-Leistungsverhältnis ist damit ausgezeichnet.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hallo, Vielen Dank für die ausführliche Bewertung und den Hinweis auf Unklarheiten. Sie haben Recht – die Gelato-App ist kostenlos und ein Upgrade auf Gelato+ optional. Die Bildauflösung sollte leicht zu finden sein – wir haben Design-Anleitungen im Produktkatalog auf Ihrem Dashboard sowie in unserem Hilfe-Center verlinkt. Ich habe Ihr Feedback an das Team weitergeleitet, damit wir das Erlebnis verbessern können. Bei weiteren Fragen kontaktieren Sie uns gerne unter [email protected] – wir freuen uns, wenn Sie Ihr Erlebnis zu einem 5-Sterne-Erlebnis machen! Beste Grüße, Bart Gelato Support Team

5 / 5 Share

May 4, 2025

Seamless interaction, easy to use backgrounds. Great first experience

Store

Ānene

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your experience. It’s great to hear things started off well and that the process felt straightforward. If any questions come up down the line, we’re here to help. Best regards, Andrzej Gelato Support Team

5 / 5 Share

May 2, 2025

been using them for a while and they are doing great!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for the great review! We're happy to hear that you've been using Gelato for a while and that things are going well. If you ever have feedback or need support, we're always here to help. Here's to continued success with your store! Best regards, Michal Gelato Support Team

5 / 5 Share

May 1, 2025

I was having difficulty connecting gelato to my Shopify and the customer service representative who emailed me was patient and explained to me what the problem was and how to solve it

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Michelle, Thank you for your kind words! We're so glad our support team was able to guide you through the Shopify integration—always happy to help make things easier. Let us know if you need anything else! Best regards, Bart Gelato Support Team

5 / 5 Share

April 29, 2025

It has been a pleasure learning how to use this app to start an apparel store with Shopify. The integration has been easy and I enjoy the personalization feature.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your positive review. We're glad to hear that you've had a smooth experience integrating with Shopify and that you're enjoying the personalization feature. It's great to know the platform is supporting your journey in launching an apparel store. If you ever need assistance or have further questions, our 24/7 support team is always available. We appreciate you sharing your experience with us. Kind regards, Michal Gelato Support Team

2 / 5 Share

April 29, 2025

Tried Gelato hoping for an easy setup, but the platform feels clunky and confusing. Navigation isn’t intuitive, and basic tasks like updating products or making changes take way more time than they should. The system seems buggy at times, which just adds to the frustration. Definitely not the smooth experience I expected.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

Developer Reply

Hi, Thank you for your honest feedback — we’re sorry to hear that your experience with Gelato hasn’t met your expectations. We understand how important a smooth and intuitive setup is, especially when launching or managing a store. Your comments on navigation and system performance are taken seriously, and we’re actively working on improvements in these areas. If you're open to it, we’d appreciate the opportunity to better understand the issues you faced and guide you through any challenges. You may reach us at [email protected] Kind regards, Michal Gelato Support Team

5 / 5 Share

June 23, 2025

It's great and easy to use. Thank you.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your positive review. We’re happy to hear that you find the platform easy to use. We’re committed to making your experience as smooth and enjoyable as possible. Please feel free to reach out if you ever have any questions or need support. Best regards, Andrzej Gelato Support Team

4 / 5 Share

April 25, 2025

bra

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hej, Tack för din vänliga recension. Vi är glada att höra att du är nöjd med din upplevelse. Om det finns något vi kan göra för att göra din upplevelse 5-stjärnig, vänligen meddela oss på [email protected] Bästa hälsningar, Andrzej Gelato Support Team

5 / 5 Share

April 24, 2025

Very resourceful considering i am new to all this

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your kind feedback. We’re happy to hear that you’re finding Gelato helpful as you start your journey. If you ever have any questions, we’re here to assist you. Best regards, Andrzej Gelato Support Team

5 / 5 Share

April 23, 2025

Not difficult to understand and use.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for the review! We're happy to hear the platform has been easy to navigate. If you ever have questions or need support, just let us know — we're here to help. Best regards, Bart Gelato Support Team

5 / 5 Share

April 18, 2025

I'm impressed. So many options.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for the fantastic 5-star review! We're happy to hear that you're impressed and enjoying the wide range of options Gelato offers. Our team works hard to provide a seamless and flexible experience for creators like you, so your feedback truly means a lot. If you ever need assistance or have questions as you grow your store, feel free to reach out — we’re always here to help. Best regards, Michal Gelato Support Team

5 / 5 Share

April 17, 2025

LOve how easy it is to use, loads of different options to choose from, great design and simple layout.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the positive feedback! We're glad to hear that you find the platform easy to use and that the variety of options meets your needs. Creating a smooth and intuitive experience is something we continuously work on. If you ever have questions or need support, we're always here to help. Best regards, Andrzej Gelato Support Team

5 / 5 Share

April 5, 2025

I LOVE HOW EASY THIS PROCESS IS

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for the great review! We're happy to hear everything has been simple to set up and use. If you ever need anything or have questions, just reach out — we're here to help. Best regards, Bart Gelato Support Team

5 / 5 Share

April 4, 2025

Very difficult to produce product listings fo business purposes

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks for your feedback! We've reached out directly to learn more about the difficulties you’ve faced when creating product listings. Understanding your experience helps us continue improving the platform. Best regards, Bart Gelato Support Team

5 / 5 Share

April 2, 2025

Nice app and easy friendly

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Thanks so much for the kind words! We're glad to hear everything feels easy to use and creator-friendly. If there's ever anything you need, we're just a message away. Best regards, Bart Gelato Support Team

5 / 5 Share

April 2, 2025

good quality and efficient and affordable delivery

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thanks for your review! We're happy to hear the quality and delivery are meeting your expectations. If you ever need anything, we're here to support you. Best regards, Bart Gelato Support Team