All reviews

Rating Breakdown

  • 5
    89% (975 ratings)
  • 4
    5% (56 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (14 ratings)
  • 1
    3% (36 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 27, 2024

iv found it very easy to get to terms with how gelato works,I have been using an few years now, the price is 80% fair, there is still some stocking issues, I love how smooth the integration are.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your review and for being a loyal Gelato user for the past few years! We're glad to hear that you find our platform easy to use and appreciate the smooth integration. We're continuously working to improve our stocking issues and strive to offer competitive pricing. Your feedback is valuable to us, and we're here to support you. Thank you for choosing Gelato! Kind regards, Michal Gelato Support Team

5 / 5 Share

May 27, 2024

USING IT FOR THE VERY FIRST TIME AND I WILL SAY THAT MY EXPERIENCE WAS GOOD. EVEN WITH THE LEARNING CURVE. YOU DON'T NEED DESIGN EXPERIENCE BUT YOU STILL HAVE TO LEARN TO USE THE TOOLS. THIS WAS THE EASIEST TO LEARN SO FAR. AFTER A FEW MORE MY CONFIDENCE WILL BUILD AND I'LL BE A CUSTOM DESIGN QUEEN!! THANKS GELATO FOR MAKING THIS SMOOTH AND FOR HAVING ABSOLUTELY EVERY THING I NEEDED TO GET MY DESIGNS IN THE STORE QUICKLY

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your kind review! We're glad to hear that your first experience with Gelato was positive, even with the learning curve. It's great to know that our tools have been easy for you to learn and use. We're here to support you as you continue to build your confidence and create custom designs. Thanks for choosing Gelato! Best regards, Michal Gelato Support Team

1 / 5 Share

May 27, 2024

**ACHTUNG ACHTUNG!!!** Gelato hat gravierende Probleme beim Tracking und blockiert den AddToCart-Event in unseren Shops. Seit sieben Tagen haben wir plötzlich fast kein Tracking mehr vom AddToCart-Event. Nach vielen Kontakten mit Shopify und unseren Entwicklern wurde das Problem identifiziert: Gelato blockiert einfach unseren AddToCart-Event. Unglaublich! Wir haben völlig falsche Daten erhalten, und unsere Werbeanzeigen sind total abgestürzt. Dies hat uns echten Schaden zugefügt, da unsere Werbeperformance stark eingebrochen ist. Zudem mussten wir viel Geld für unsere Entwickler ausgeben, die jedes Skript einzeln deaktivieren mussten, um die Ursache des Problems zu finden. Wir werden auf keinen Fall wieder mit Gelato zusammenarbeiten, wenn sie nicht in der Lage sind, das Tracking richtig einzustellen. Das Tracking ist eine der wichtigsten Komponenten im E-Commerce, und Gelato blockiert es einfach. Unglaublich!

Using app

Over 1 year

Total reviews

9

Average rating

2.3

Developer Reply

Guten Tag! Es tut uns sehr leid zu hören, dass Sie solche Probleme mit dem Tracking hatten. Wir verstehen, wie wichtig das Tracking für Ihr Geschäft und Ihre Werbekampagnen ist. Dieses Problem hat höchste Priorität für uns, und wir arbeiten intensiv daran, eine Lösung zu finden. Wir haben unser Support-Team bereits informiert und werden uns umgehend bei Ihnen melden, um die Situation zu klären und die notwendigen Schritte zu unternehmen. Nochmals Entschuldigung für die Unannehmlichkeiten. Wir schätzen Ihr Feedback und werden alles tun, um das Problem schnell zu beheben. Mit besten Grüßen, Michal Gelato Support Team

5 / 5 Share

May 26, 2024

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to leave the 5-star review! We're available 24/7 if you need any assistance. Best regards, Michal Gelato Support Team

5 / 5 Share

May 26, 2024

very easy to use and navigate

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to leave the 5-star review! We're available 24/7 if you need any assistance. Best regards, Michal Gelato Support Team

5 / 5 Share

May 25, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for taking the time to leave the 5-star review! We're available 24/7 if you need any assistance. Best regards, Bart Gelato Support Team

5 / 5 Share

May 25, 2024

Excellent interaction and step progression.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with Gelato. If you have any questions or need further assistance with your print-on-demand journey, don't hesitate to reach out. We're here to support you every step of the way! Best regards, Bart Gelato Support Team

5 / 5 Share

May 25, 2024

A celebration of life - perfect in every possible way.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your kind words! We're delighted to hear that you had such a positive experience. If you ever need further assistance or have any questions, please don't hesitate to reach out. Best regards, Bart Gelato Support Team

5 / 5 Share

May 25, 2024

great app, easy to work with and nice products

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback! We're glad to hear that you're enjoying using Gelato and finding it easy to work with. If you have any questions or need further assistance, please feel free to reach out. We're here to help, Bart Gelato Support Team

5 / 5 Share

May 24, 2024

SOOO Happy I found Gelato. I am just starting up a print on demand store and have been so overwhelmed when trying to use the competitions sites. I couldn't even get them to connect to my Shopify account. With Gelato it was so fast and surprisingly easy to get my first product up. I am very excited about my new online store and working with Gelato!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your experience with us! We're thrilled that you found Gelato and that it has made starting your print-on-demand store a smooth and exciting process. If you ever need assistance or have any questions as you continue to build your store, please don't hesitate to reach out. We're here to support you every step of the way! Best regards, Bart Gelato Support Team

5 / 5 Share

May 24, 2024

Great app!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thanks for your wonderful review! We're thrilled to hear that you've been pleased with Gelato. If you have any questions or need further assistance, we're available to help 24/7. Thank you for choosing Gelato. Kind regards, Kyle

5 / 5 Share

May 24, 2024

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thanks so much for taking the time to leave the 5-star review! Our team is available 24/7 if you ever need assistance. Best regards, Kyle

5 / 5 Share

May 23, 2024

Gelato is very user friendly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your review! We're delighted to hear that you find Gelato user-friendly. Your feedback means a lot to us. If you have any questions or need assistance, we're here to help. Best regards, Michal Gelato Support Team

5 / 5 Share

May 23, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks so much for taking the time to leave the 5-star review! Our team is available 24/7 if you ever need assistance. Best regards, Kyle

5 / 5 Share

May 23, 2024

Gelato ist eine coole Firma, die ich für meine Fotokunst ausgewählt habe.Ich mag das Konzept des Droppshippings, es gibt nichts vergleichbares!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Guten Tag! Vielen Dank für Ihr Feedback und Ihre Unterstützung! Es freut uns sehr zu hören, dass Sie mit Gelato zufrieden sind und das Konzept des Droppshippings schätzen. Wir sind hier, um Ihre Fotokunst zu unterstützen und freuen uns darauf, weiterhin mit Ihnen zusammenzuarbeiten. Wenn Sie weitere Fragen haben oder Hilfe benötigen, stehen wir Ihnen gerne zur Verfügung. Mit besten Grüßen, Michal Gelato Support Team

5 / 5 Share

May 23, 2024

Store

BMSshop

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team

5 / 5 Share

May 22, 2024

So far, the integration between our Shopify store and Gelato has been nothing but incredible! The print and delivery time is so fast, and the quality is amazing. This is very exciting for our business.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your kind review! We're glad to hear that the integration with your Shopify store has been smooth and that you're impressed with our print and delivery times. It's great to know our service is contributing positively to your business. If you need any further assistance, feel free to reach out. Best regards, Michal Gelato Support Team

5 / 5 Share

May 22, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team

5 / 5 Share

May 22, 2024

Easy

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team

5 / 5 Share

May 22, 2024

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team