All reviews

Rating Breakdown

  • 5
    89% (975 ratings)
  • 4
    5% (56 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (14 ratings)
  • 1
    3% (36 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks so much for taking the time to leave the 5-star review! Our team is available 24/7 if you ever need assistance. Best regards, Kyle

5 / 5 Share

May 14, 2024

Store

Ukiyo.

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

Hi there, Thank you so much for leaving us a stellar 5-star rating! Just a friendly reminder, our team is available 24/7 to assist you with any questions or concerns you may have. Warm regards, Bart Gelato Support Team

5 / 5 Share

May 13, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We truly appreciate you leaving us a 5-star rating! Remember, our team is here around the clock to help with any queries you might have. Best regards, Bart Gelato Support Team

5 / 5 Share

May 13, 2024

Ho iniziato a utilizzare da pochissimo questa app sul mio negozio online, facile, intuitiva e davvero ben fatta.

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Ciao, Grazie per aver condiviso la tua esperienza! Siamo felici di sapere che trovi la nostra app facile e intuitiva. Se hai bisogno di assistenza o hai domande, non esitare a contattarci. Cordiali saluti, Bart Gelato Support Team

5 / 5 Share

May 13, 2024

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Bart Gelato Support Team

5 / 5 Share

May 13, 2024

EASY TO USE AND ACCESSIBLE

Store

INNER®

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback! We're glad to hear that you found our platform easy to use and accessible. If you have any questions or need assistance, feel free to reach out. We're here to ensure your experience remains excellent! Best regards, Bart Gelato Support Team

5 / 5 Share

May 13, 2024

Estoy muy contento, la calidad de las camisetas y su impresión son muy buenas

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola, Muchas gracias por tu reseña de Gelato. ¡Nos alegra saber que está satisfecho con la calidad de impresión de las camisetas! Nuestro equipo está disponible 24/7, si alguna vez necesita ayuda. Atentamente, Kyle

5 / 5 Share

May 13, 2024

Using app

28 days

Total reviews

12

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Kyle

1 / 5 Share

May 12, 2024

WORST APP & TERRIBLE SUPPORT! Dissatisfied with this gelato app due to several recurring issues that have severely impacted our operations and tarnished our customer relationships. Notably, a critical system error prevented customers from adding items to their cart, which significantly affected our sales. The support team incorrectly blamed our theme when the fault was clearly on their end. Additionally, unresolved saving errors continue to hinder our business operations. We also faced a shipping and printing error, resulting in unnecessary charges due to stock unavailability. The lack of accountability and resolution from the support team is unacceptable.

Using app

21 days

Total reviews

3

Average rating

2.7

Developer Reply

Hi there, We're really sorry that our app caused problems with your buy button - that's definitely not our goal, and our team worked to resolve the problem immediately. Our team has reached out to continue the discussion and are willing to help diagnose and find a solution to the following points you've mentioned. Thank you again for this feedback, as it provides us the opportunity to grow and improve. Best regards, Kyle Head of Customer Service

4 / 5 Share

May 12, 2024

Gelato good company..just I try to open my small business..please help me growth my business.. and help Me for running my good business..thank you..my last chance for the this my online business...

Using app

34 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thanks for taking the time to leave this review. We have some tips and tricks to help grow your business in our Help Centre you may wish to check out: https://support.gelato.com/en/collections/8521533-tips-tricks If there's anything else we can support with, please don't hesitate to reach out. Best regards, Kyle

5 / 5 Share

May 12, 2024

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Kyle

5 / 5 Share

May 11, 2024

Exacly what I needed and so easy to use!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Vanessa, Thanks for taking the time to share your thoughts with us! It's fantastic to hear that our platform is exactly what you needed and that you find it easy to use. If there's anything else you need or if you have any questions please don't hesitate to reach out. We value your support. Best regards, Bart Gelato Support Team

5 / 5 Share

May 11, 2024

The best POD app I've used for sure.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your feedback! We're glad to hear you're enjoying our app. If you have any questions or need assistance, feel free to reach out. Best regards, Bart Gelato Support Team

5 / 5 Share

May 11, 2024

Using app

15 days

Total reviews

10

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Bart Gelato Support Team

5 / 5 Share

May 11, 2024

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We truly appreciate you taking the time to share your 5-star experience! Should you ever require assistance, our team is here to support you. Best regards, Bart Gelato Support Team

5 / 5 Share

May 11, 2024

Super god til at frigøre dit kreativitet

Store

EBOOS

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hej, Tak for din feedback! Det er dejligt at høre, at du finder vores platform nyttig til at udtrykke din kreativitet. Vi stræber efter at skabe et rum, hvor kreativiteten kan blomstre. Hvis du nogensinde har brug for hjælp eller har spørgsmål om brugen af Gelato, er du velkommen til at kontakte os. Vi er her for at hjælpe dig hele vejen! Best regards, Bart Gelato Support Team

5 / 5 Share

May 10, 2024

I am loving the simplicity of this app so far. I am in the middle of bringing all my designs to the Gelato platform and do a relaunch, and I am really enjoying working with it. Lets go Lets go :) :)

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for sharing your feedback! It's great to hear that you find our platform user-friendly and simple to use - we're glad to be able to support your business. If you ever have any questions, please don't hesitate to reach out, we're available 24/7 to help you make the most of your experience. Kind regards, Kyle

5 / 5 Share

May 9, 2024

Everything I love is in Gelato!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your wonderful feedback! We're thrilled to hear that you are loving the experience with Gelato. If you ever have any questions or need assistance, please don't hesitate to reach out - we're here to support. Kind regards, Kyle

5 / 5 Share

May 8, 2024

tres facile a utiliser et a des fonctionnalites impressionantes

Store

woreber

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour, Merci d'avoir partagé votre expérience avec Gelato. Nous sommes heureux d'apprendre que vous avez trouvé notre plateforme facile à utiliser et que vous avez apprécié les fonctionnalités que nous publions constamment. Si jamais vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter : nous sommes disponibles 24/7. Nous apprécions votre soutien et sommes impatients de continuer à vous servir. Cordialement, Kyle

4 / 5 Share

May 8, 2024

Die Herstellungspreise sind ein wenig hoch und das Mockup anbinden kann schnell sehr anstrengend und Zeitaufwendig werden

Store

Interia

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hallo, Vielen Dank, dass Sie Ihre Erfahrungen mit Gelato geteilt haben – wir freuen uns über Ihr Feedback. Wir sind stets bestrebt, uns zu verbessern und ein 5-Sterne-Erlebnis zu bieten. Zögern Sie also nicht, uns unter [email protected] zu schreiben und uns Vorschläge zu machen, insbesondere in Bezug auf das von Ihnen erwähnte Mockup-Erlebnis. Unser Kundensupport-Team steht Ihnen bei Fragen auch rund um die Uhr per Live-Chat oder E-Mail zur Verfügung. Vielen Dank, dass Sie sich für Gelato entschieden haben! Beste grüße, Kyle