All reviews

Rating Breakdown

  • 5
    83% (638 ratings)
  • 4
    4% (29 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (29 ratings)

Reviews with Text

  • 63% (452)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 30, 2024

Using app

25 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Thank you so much for leaving us a stellar 5-star rating! Just a friendly reminder, our team is available 24/7 to assist you with any questions or concerns you may have. Best regards, Michal Gelato Support Team

5 / 5 Share

Sept. 4, 2024

I couldn't back out of the design - so I just going over to another POD to get the job done - I don't have time. See you next time. Jim2y

Store

Jim2y's

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for leaving us a stellar 5-star rating! Just a friendly reminder, our team is available 24/7 to assist you with any questions or concerns you may have. Best regards, Michal Gelato Support Team

5 / 5 Share

May 24, 2024

Great app!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thanks for your wonderful review! We're thrilled to hear that you've been pleased with Gelato. If you have any questions or need further assistance, we're available to help 24/7. Thank you for choosing Gelato. Kind regards, Kyle

5 / 5 Share

May 24, 2024

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thanks so much for taking the time to leave the 5-star review! Our team is available 24/7 if you ever need assistance. Best regards, Kyle

5 / 5 Share

May 23, 2024

Gelato is very user friendly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your review! We're delighted to hear that you find Gelato user-friendly. Your feedback means a lot to us. If you have any questions or need assistance, we're here to help. Best regards, Michal Gelato Support Team

5 / 5 Share

May 23, 2024

Gelato ist eine coole Firma, die ich für meine Fotokunst ausgewählt habe.Ich mag das Konzept des Droppshippings, es gibt nichts vergleichbares!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Guten Tag! Vielen Dank für Ihr Feedback und Ihre Unterstützung! Es freut uns sehr zu hören, dass Sie mit Gelato zufrieden sind und das Konzept des Droppshippings schätzen. Wir sind hier, um Ihre Fotokunst zu unterstützen und freuen uns darauf, weiterhin mit Ihnen zusammenzuarbeiten. Wenn Sie weitere Fragen haben oder Hilfe benötigen, stehen wir Ihnen gerne zur Verfügung. Mit besten Grüßen, Michal Gelato Support Team

5 / 5 Share

May 22, 2024

So far, the integration between our Shopify store and Gelato has been nothing but incredible! The print and delivery time is so fast, and the quality is amazing. This is very exciting for our business.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your kind review! We're glad to hear that the integration with your Shopify store has been smooth and that you're impressed with our print and delivery times. It's great to know our service is contributing positively to your business. If you need any further assistance, feel free to reach out. Best regards, Michal Gelato Support Team

5 / 5 Share

May 20, 2024

I would recommend this app cause it really helps first timers like myself

Store

My Store

Using app

About 2 hours

Developer Reply

Hi, Thank you for your wonderful review! We're thrilled to hear that Gelato has been helpful for you as a first-time user. Your recommendation means a lot to us. If you have any questions or need further assistance, we're always here to help. Thank you for choosing Gelato. Kind regards, Michal Gelato Support Team

5 / 5 Share

May 20, 2024

great

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for the wonderful review! Just a heads up, our team is available 24/7 if you need any help. Best regards, Bart Gelato Support Team

5 / 5 Share

May 19, 2024

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, We greatly appreciate you taking the time to leave us a fantastic 5-star rating! Just wanted to remind you that our team is here round the clock, ready to help with any questions or concerns you might have. Best regards, Bart Gelato Support Team

5 / 5 Share

May 19, 2024

what an awesome service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your kind words! We're thrilled to hear that you find our service awesome. If you ever have any questions or need assistance, please don't hesitate to reach out. Best regards, Bart Gelato Support Team

5 / 5 Share

May 17, 2024

Très intuitif et clair , je recommande .

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour, Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous trouvez notre application Shopify intuitive et claire. Notre objectif est de rendre le processus aussi simple que possible pour nos utilisateurs. N'hésitez pas à nous contacter si vous avez des questions ou besoin d'aide supplémentaire. Nous sommes là pour vous aider ! Cordialement, Michal Gelato Support Team

5 / 5 Share

May 16, 2024

This is an excellent print on demand integration for Shopify. Well done!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback! We're glad to hear that you find our print-on-demand integration excellent. We strive to provide a seamless experience for Shopify users like you. If you ever have any questions or need assistance, please don't hesitate to reach out to us. Best regards, Michal Gelato Support Team

5 / 5 Share

May 16, 2024

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for taking the time to leave the 5-star review! We're available 24/7 if you need any assistance. Best regards, Kyle

5 / 5 Share

May 13, 2024

EASY TO USE AND ACCESSIBLE

Store

INNER®

Using app

16 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you for your feedback! We're glad to hear that you found our platform easy to use and accessible. If you have any questions or need assistance, feel free to reach out. We're here to ensure your experience remains excellent! Best regards, Bart Gelato Support Team

1 / 5 Share

May 12, 2024

WORST APP & TERRIBLE SUPPORT! Dissatisfied with this gelato app due to several recurring issues that have severely impacted our operations and tarnished our customer relationships. Notably, a critical system error prevented customers from adding items to their cart, which significantly affected our sales. The support team incorrectly blamed our theme when the fault was clearly on their end. Additionally, unresolved saving errors continue to hinder our business operations. We also faced a shipping and printing error, resulting in unnecessary charges due to stock unavailability. The lack of accountability and resolution from the support team is unacceptable.

Using app

21 days

Total reviews

3

Average rating

2.7

Developer Reply

Hi there, We're really sorry that our app caused problems with your buy button - that's definitely not our goal, and our team worked to resolve the problem immediately. Our team has reached out to continue the discussion and are willing to help diagnose and find a solution to the following points you've mentioned. Thank you again for this feedback, as it provides us the opportunity to grow and improve. Best regards, Kyle Head of Customer Service

5 / 5 Share

May 11, 2024

Using app

15 days

Total reviews

9

Average rating

4.6

Developer Reply

Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Bart Gelato Support Team

5 / 5 Share

May 4, 2024

Easy to create my designs so far and prices compare well to other sites.

Store

BigFit

Using app

About 2 hours

Total reviews

3

Average rating

4.7

Developer Reply

Hello, Thanks for sharing your thoughts! We're glad to hear that you've found our platform user-friendly and that our prices are competitive. If you ever need assistance or have any questions, feel free to reach out to us. Best regards, Bart Gelato Support Team

5 / 5 Share

May 2, 2024

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We greatly appreciate you leaving us a 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team

5 / 5 Share

April 30, 2024

Just learning the platform. Thus, I am finding it very interactive.

Using app

20 days

Total reviews

7

Average rating

4.1

Developer Reply

Hello, It's great to hear that you're finding Gelato's platform interactive as you explore and learn. If you have any questions or need assistance along the way, don't hesitate to reach out. We're here to help you make the most of your experience! Best regards, Bart Gelato Support Team