All reviews

Rating Breakdown

  • 5
    83% (638 ratings)
  • 4
    4% (29 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (29 ratings)

Reviews with Text

  • 63% (452)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 29, 2024

Great support, great quality, great products.

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello, We're glad to hear that you're satisfied with our support, quality, and products. If there's anything else we can assist you with or if you have any questions, feel free to reach out. We're here to help! Best regards, Bart Gelato Support Team

5 / 5 Share

April 28, 2024

Perfect.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback! We're thrilled that you had a great experience with our support, quality, and products. If you ever need assistance or have any questions, feel free to reach out. We're here to help ensure your experience remains exceptional. Best regards, Bart Gelato Support Team

5 / 5 Share

April 27, 2024

The product arrives quickly and is of excellent quality

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to share your feedback! We're happy to hear that you're pleased with the speed of delivery and the quality of our products. Ensuring timely delivery and maintaining high-quality standards are core principles of our service, and we're glad to see that reflected in your experience. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Michal Gelato Support Team

5 / 5 Share

April 26, 2024

The fact that the products are of good quality. The sizes generous and true. The service super fast and amazing. My customers get to edit and approve of their custom choices prior to confirming and placing the order. No problem with getting a refund for a faulty product, provided there is adequate documentation and verification. Reducing cost for shipping for our customers, potentially customs costs and reducing the carbon footprint are further bonus's I absolutely love. I have to say, so far......I am impressed!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you appreciate the quality of our products, our efficient service, and our customer-friendly features like customization options and hassle-free refunds. We're also glad that our efforts to reduce shipping costs and environmental impact have resonated with you. If you ever need any assistance or have feedback to share, please feel free to reach out to us. We're here to support you every step of the way! Best regards, Michal Gelato Support Team

5 / 5 Share

April 26, 2024

Good quality and good shipping.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to leave us a positive review. We're glad to hear that you're satisfied with the quality of our products and our shipping services. Ensuring high-quality products and timely delivery is our top priority, and we're pleased to know that we've met your expectations. If you have any further feedback or questions, please feel free to reach out to us. We appreciate your support! Best regards, Michal Gelato Support Team

5 / 5 Share

April 25, 2024

So far great experience! I love how easy it is to create a product and works so well with Spotify.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your positive experience! We're delighted that you find Gelato easy to use and that it integrates seamlessly with Shopify. Our aim is to make the product creation process as smooth as possible for our users. Should you have any inquiries or require further assistance in the future, please feel free to reach out. Your support is truly appreciated. Warm regards, Michal Gelato Support Team

5 / 5 Share

April 23, 2024

Great experience overall. The products are of a great quality, logistics is efficient and customer support is reactive.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you're satisfied with the quality of our products, efficient logistics and customer support. If you ever have questions, need assistance, or want to share more feedback, feel free to reach out. Best regards, Bart Gelato Support Team

5 / 5 Share

April 22, 2024

really easy

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Tina, Thank you for sharing your feedback! We're glad to hear you find Gelato easy to use. Should you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help, Bart Gelato Support Team

1 / 5 Share

April 22, 2024

Die App hat uns auf ganzer Linie enttäuscht. Sie führte dazu, dass unser Buy Button nicht mehr funktioniert hat, was unseren Shop mehrere Tage lahm gelegt hat. Leider keine Option.

Using app

Almost 2 years

Total reviews

7

Average rating

4.3

Developer Reply

Hallo, Es tut uns wirklich leid, dass unsere App Probleme mit Ihrem Kaufen-Button verursacht hat – das ist definitiv nicht unser Ziel. Wir haben das Problem unsererseits umgehend behoben. Wenn Sie jedoch immer noch Probleme haben, hängt es möglicherweise mit dem Design Ihres Shops zusammen. Auch wenn Sie Gelato deinstalliert haben, helfen wir Ihnen gerne bei der Lösung des Problems. Kontaktieren Sie uns gerne unter [email protected] und wir werden unser Bestes tun, um alles richtig zu machen. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Wir entschuldigen uns für etwaige Unannehmlichkeiten. Mit freundlichen Grüße, Bart Gelato Support Team

5 / 5 Share

April 18, 2024

great!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your positive review! We're glad to hear that your experience with Gelato has been going great. Providing a user-friendly experience is our priority, and we're pleased to know that we've met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Gelato! Best regards, Michal Gelato Support Team

5 / 5 Share

April 18, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team

5 / 5 Share

April 17, 2024

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team

5 / 5 Share

April 17, 2024

Simply brilliant.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your positive feedback! We're delighted to hear that you find Gelato simply brilliant. Providing an excellent experience for our users is our goal, and we're glad we could meet your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support. Best regards, Michal Gelato Support Team

5 / 5 Share

April 15, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear you're enjoying your experience with Gelato! Our Team is available 24/7 if you ever need assistance. Best regards, Bart Gelato Support Team

5 / 5 Share

April 15, 2024

After comparing to other providers I decided to use Gelato, they have a good range or products and ship international. *Quality of the sample products I ordered were excellent *Delivery was on time *Chat / Support Helped me in great detail with an issue that I was encountering and resolved my issue

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your positive review and for choosing Gelato. We're pleased to hear that our range of products and international shipping options met your needs. Ensuring the quality of our products and timely delivery are essential to us, and we're glad to hear that your experience reflected this. Our support team is always here to assist you, and we're delighted that we could resolve your issue promptly. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support. Best regards, Michal Gelato Support Team

5 / 5 Share

April 12, 2024

easy to connect my personalized product to the store!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for sharing your experience! We're pleased to hear that you found it easy to connect personalized products to your store using Gelato. If you ever need assistance or have any questions, our customer service team is here to help. Best regards, Bart Gelato Support Team

5 / 5 Share

July 26, 2025

Gelato always makes it easy for me to provide products to my clients. The integration to my Shopify store is seamless and I don't need to worry at all. The quality of the products is great too and if there's ever a problem, the team at Gelato are always happy to assist and solve the issue.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your positive feedback. We're glad to hear that you find Gelato to be the best integration for print on demand and that you appreciate the level of control it offers. Your feedback regarding product options is valuable to us, and we're continuously working to expand our offerings to better meet your needs. We'll take your suggestions into consideration as we strive to enhance our product range. If you have any further suggestions or questions, please don't hesitate to reach out. We appreciate your support. Best regards, Michal Gelato Support Team

5 / 5 Share

April 8, 2024

So far so good - very intuitive

Using app

6 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your review! We strive to provide a seamless experience for our users, and we're pleased to hear that you've had a positive experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out. Thank you for choosing Gelato, Bart Gelato Support Team

5 / 5 Share

April 8, 2024

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team

5 / 5 Share

April 6, 2024

Store

My Store

Using app

About 1 month

Developer Reply

Hi, Thank you so much for taking the time to leave the 5-star review! Our team is available 24/7 if you ever need assistance. Kind regards, Michal Gelato Support Team