All reviews

Rating Breakdown

  • 5
    83% (638 ratings)
  • 4
    4% (29 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (29 ratings)

Reviews with Text

  • 63% (452)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2023

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for the review! Our Team is available 24/7 if you even need assistance. Best regards, Bartosz Gelato Support Team

5 / 5 Share

Nov. 23, 2023

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the review! Our Team is available 24/7 if you even need assistance. Best regards, Bartosz Gelato Support Team

5 / 5 Share

Nov. 23, 2023

I love it y’all make my products just like the image I appreciate y’all a great team keep up the good work guys

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello, Thank you so much for your kind words! We're thrilled to hear that you love the way we bring your products to life. Our team is dedicated to providing high-quality printing and a seamless experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out. We appreciate your support, and we'll do our best to keep exceeding your expectations. Thanks for choosing Gelato, Bartosz Gelato Support Team

5 / 5 Share

Nov. 21, 2023

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for the review! Our Team is available 24/7 if you even need assistance. Best regards, Bartosz Gelato Support Team

5 / 5 Share

Nov. 21, 2023

Excellent

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for the review! Our Team is available 24/7 if you even need assistance. Best regards, Bartosz Gelato Support Team

5 / 5 Share

Nov. 19, 2023

Très bon produits, très bonne impression.

Store

M-EGVA

Using app

Almost 3 years

Total reviews

8

Average rating

4.3

Developer Reply

Votre satisfaction est notre priorité, et nous sommes reconnaissants que vous ayez pris le temps de partager votre expérience positive. Si vous avez d'autres commentaires ou des questions, n'hésitez pas à nous contacter. Merci de choisir Gelato !

5 / 5 Share

Nov. 17, 2023

works great, very easy to use the tools, and the Mockups makes the products look great when exported to my internett-site.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the fantastic feedback! We're thrilled to hear that you find Gelato easy to use and that our tools are helpful for your needs. If you have any more insights or if there's anything specific you'd like to share, feel free to let us know. Wishing you continued success, Bartosz Gelato Support Team

5 / 5 Share

Nov. 12, 2023

So far so good! I'm looking forward to getting some orders for my new e-commerce store!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, That's fantastic to hear! We're thrilled to be a part of your e-commerce journey. If you have any questions, need assistance, or want to share your successes along the way, feel free to reach out. Wishing you the best of luck with your new store, and we hope it brings you plenty of orders and success! If there's anything we can do to enhance your experience, let us know. Happy selling, Bartosz Gelato Support Team

5 / 5 Share

Nov. 11, 2023

perfectamundo !!! gelato should win an award for best business model. i am hoping for big things to come in 2024 for gelato and their customers worldwide. SPACEJET STUDIO director henri dowd was fortunate to discover gelato and this amazing pod cybernetic direct to garment process which is just perfect for artist. gelato puts the life back into creative ecommerce. thankyou genius at work.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your incredibly positive feedback! We're thrilled to be part of your creative journey at SPACEJET STUDIO. It's our aim to provide innovative and efficient solutions for artists and businesses, and your support means the world to us. Here's to a fantastic 2024 filled with creativity, success, and many more amazing creations. If there's ever anything you need or want to share, feel free to reach out. Wishing you continued success and inspiration, Bartosz Gelato Support Team

5 / 5 Share

March 19, 2024

Gelato is already my wall art supplier. I'm now in the process of moving all garments and most homewares from Printful to Gelato. The expand product feature is easy to use. I could suggest a few edits to make it easier.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're honored to be your favorite among the POD platforms! If there's anything specific you appreciate about Gelato or if you have any suggestions for improvement, we'd love to hear more. Thank you for choosing Gelato, Bartosz Gelato Support Team

5 / 5 Share

Nov. 10, 2023

Using app

29 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you for the review! Our Team is available 24/7 if you even need assistance. Best regards, Bartosz Gelato Support Team

4 / 5 Share

Nov. 10, 2023

Lätt att använda på många sätt. Man får avsätta lite tid för att lära sig alla funktioner.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Tack för din feedback! Vi är glada att höra att du upplever Gelato som lätt att använda på olika sätt. Om du har några specifika områden där du tycker att vi kan förbättra eller om det är några särskilda funktioner du skulle vilja se, tveka inte att låta oss veta. Vi är här för att hjälpa till och göra din erfarenhet ännu bättre.

5 / 5 Share

Nov. 10, 2023

Store

ymemos

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the review! Our Team is available 24/7 if you even need assistance. Best regards, Bartosz Gelato Support Team

4 / 5 Share

Nov. 9, 2023

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for the review! Our Team is available 24/7 if you even need assistance. Best regards, Bartosz Gelato Support Team

5 / 5 Share

Nov. 2, 2023

I love your user-friendly design tools and efficient order processing. You provide valuable customer service and address any issues with items needing to be printed correctly. I admire how Gelato handles potential hiccups in the printing process, ensuring a positive outcome for you and your customers.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, We truly appreciate your kind words and support! It's fantastic to hear that you're loving Gelato's user-friendly design tools and efficient order processing. We're committed to providing top-notch customer service and ensuring that your experience with us is smooth and hassle-free. If you ever encounter any issues, know that we're here to address them promptly and make sure the final product meets your expectations. Thank you for choosing Gelato, and we're excited to continue supporting your business, Bartosz Gelato Support Team

5 / 5 Share

Oct. 29, 2023

Great products, fast shipping and easy to navigatør in the app and website. I am a newbie in the print on demand business, and Gelato makes it easy!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you for taking the time to share your experience with Gelato! We're delighted to hear that you find our products great, the shipping fast, and our platform easy to navigate. It's fantastic to have you on board, and we're here to support you on your print-on-demand journey. If you ever have any questions or need assistance, feel free to reach out. Happy printing, Bartosz Gelato Support Team

1 / 5 Share

Oct. 23, 2023

CAUTION - Gelato automatically imports all current products from your store and syncs also all orders from different suppliers "as a feature". You have to deselect the option manually to import orders and you currently cannot deselect the import of all products. I cirrently have 2 gelato products and 80+ products from other suppliers, which are not the business of gelato. In times of data protection, this must be an opt-in feature to be selected with full awareness - at least an option which can be deselected... btw, the onboarding is also quite complicated and orders will NOT be fulfilled automatically from the scratch. So, I lost a big opportunity :-(

Using app

9 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi Siegfried, Thanks for the great call earlier. Once again, we're truly sorry about your onboarding experience, and really appreciate the feedback points which we'll use to improve. We'll be emailing you shortly with the actions we've already taken, as well as our next steps, as we want to ensure you are delighted with our system and have the necessary tools to easily manage products and orders to your preferences. Please don't hesitate to reach out to our Customer Service team, who are available 24/7, for anything you may need. We look forward to supporting you. Best regards, Kyle Customer Service Manager

5 / 5 Share

Oct. 21, 2023

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the review! Our Team is available 24/7 if you even need assistance. Best regards, Bartosz Gelato Support Team

5 / 5 Share

Oct. 5, 2023

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for taking the time to share your positive experience with our integration! Our team takes pride in providing a fast, easy, and efficient platform for our customers. We're delighted that you're satisfied Shopify app. Ensuring top-notch quality is a priority for us. If you ever need any assistance or have further feedback, please don't hesitate to reach out to us. Thank you again for choosing Gelato! Kind regards, Michal Gelato Support Team

5 / 5 Share

Sept. 21, 2023

Smooth integration with Shopify, very easy to setup/maintain products, great support, fast updates to Shopify and highly detailed order info/tracking.

Store

smt art

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you so much for taking the time to share your positive experience with our Shopify integration. We are glad to hear that you found it smooth and easy to set up and maintain your products. Our team works diligently to ensure that our integration seamlessly integrates with Shopify, making it hassle-free for our users. We are delighted that you found our support to be great. Providing excellent customer service is one of our top priorities, and we are always here to assist you every step of the way. Feel free to contact us if we can be of any assistance. Thank you for choosing Gelato! Best regards, Michal Gelato Support Team