Gelato: Print on Demand
Print on demand
Rating
4.8
feedback
1,097
chart
#443
All reviews
Rating Breakdown
March 26, 2024
Please lower your subscription costs on the mockup images. It's outrageous for me to pay $119 /month for images with people where at Printify, you can get them for free. Also, I wish you could have more options, especially in the sportswear. Like add athletic tank tops or something. The format of the customization is good though.
Hello, Thank you for taking the time to share your feedback with us and for helping us to improve our platform and experience. Regarding your concern about subscription costs, we understand your perspective and are constantly working to provide more value to our users. While our paid plans include a wider range of mockups, we also offer a selection of mockups on our free plan. We've noted your request for additional sportswear options like athletic tank tops as we continue to expand our product range to better suit your needs. If you have any further suggestions or questions, please don't hesitate to reach out. Thank you for choosing Gelato, Bart Gelato Support Team
March 26, 2024
Very easy to use!
Hello Amanda, We're delighted to hear that you find our app easy to use! If you have any questions or need further assistance, don't hesitate to reach out to us. We're here to help, Bart Gelato Support Team
March 25, 2024
Super easy to use and I've already had my first sale. It took me less than an hour to upload a design I had on hand from a collection I had in 2016. I'm so happy to have found Gelato and I don't need to print a batch of tees for my brand!
Hello Tracey, Thank you for sharing your experience with us! It's fantastic to hear that you found Gelato super easy to use and that you've already made your first sale. We're thrilled to have played a part in bringing your designs to life and helping your brand thrive. If you need further assistance, feel free to reach out. We appreciate your recommendation, Bart Gelato Support Team
March 25, 2024
Hello, Thank you for sharing your feedback with us! If you have any specific comments or if there's anything you'd like assistance with, feel free to let me know. Best regards, Bart Gelato Support Team
March 25, 2024
Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Bart Gelato Support Team
March 25, 2024
Hi, Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance. Kind regards, Michal Gelato Support Team
March 24, 2024
Mega. Bin total begeistert. Ganz einfache Führung und vor allem gefällt mir die Option mit dem Einbezug des kostenfreien Versands.
Hallo, Danke für Ihre Rückmeldung! Unser Ziel ist es, die Plattform so benutzerfreundlich wie möglich zu gestalten, und wir freuen uns, dass Sie die Navigation einfach finden. Wir wissen, wie wichtig kostenlose Versandoptionen sind, und freuen uns, dass Sie diese Funktion schätzen. Wenn Sie weitere Kommentare oder Vorschläge haben, können Sie diese gerne mit uns teilen. Wir sind hier, um sicherzustellen, dass Ihr Erlebnis mit Gelato außergewöhnlich bleibt. Mit freundlichen Grüße, Bart Gelato Support Team
April 11, 2024
Nicer interface than printify with better options for print location and control. Mockups would be nice to allow import of pre made mockups from files existing. good layouht for adding importing products, although it would be nice to pick more tan one at a time
Hello, We appreciate your detailed feedback. Your insights into our interface and mockup options are valuable to us as we continuously enhance our platform. Have you explored our Mockup Studio feature? It enables you to import your own mockups from existing files. If you have further feedback or specific ideas, feel free to reach out directly. Our aim is to ensure your Gelato experience is seamless and enjoyable, Bart Gelato Support Team
March 23, 2024
Easy to use and to connect to Shopify, Etsy and other shops
Hello, Thank you for your feedback! We're glad to hear that you find Gelato easy to use and convenient for connecting with various platforms. If you have any more feedback or questions, feel free to reach out. Best regards, Bart Gelato Support Team
March 22, 2024
Great wo - love your program.
Hello, Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance. Kind regards, Bart Gelato Support Team
March 20, 2024
Great experience, thank you so much!
Hi, Thank you for your wonderful review! We're glad to hear that you had a great experience using our Shopify app. Your satisfaction is our top priority, and we're delighted to have met your expectations. Should you have any questions or need further assistance, please don't hesitate to reach out – we're here to help. Thank you for choosing Gelato, and we look forward to continuing to serve you. Best regards, Michal Gelato Support Team
March 20, 2024
Cool! I love the design options and automated pricing system for my shopify shop integration.
Hi, Thank you for your glowing review! We're glad to hear that you're loving the design options and automated pricing system in our Shopify app. Providing intuitive tools to enhance your Shopify shop integration is our goal, and we're delighted to have met your expectations. Should you have any questions or need further assistance, please don't hesitate to reach out – we're here to support you. Thank you for choosing Gelato, and we look forward to being a part of your continued success. Best regards, Michal Gelato Support Team
March 19, 2024
Once again this site is locking up and not efficiently letting me add new products. I've ruled out a problem with my internet.
Hi, We're truly sorry to hear about the difficulties you've experienced with our Shopify app. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience this issue has caused. We understand the importance of efficiently adding new products, and we're committed to resolving this issue promptly. I've reached you directly via email to assist you further. We appreciate your patience and understanding as we work to improve your experience. Best regards, Michal Gelato Support Team
March 19, 2024
I really like the simplistic functionality of this app. I would recommend it to anyone aspiring to establish themselves as a serious entrepreneur.
Hi, Thank you for your fantastic review! We're happy to hear that you appreciate the simplistic functionality of our Shopify app. It's wonderful to know that it's been a valuable tool in your entrepreneurial journey. Should you or anyone you know have any questions or need assistance, please feel free to reach out – we're here to support you. We appreciate your recommendation and look forward to being part of your continued success. Best regards, Michal Gelato Support Team
March 18, 2024
It's great app for boost the print on demand bussinus I really like to work with this app
Hello, Thank you for sharing your experience with us! We're excited to hear that our app is supporting your business. Should you have any questions or need assistance as you continue to use Gelato, please don't hesitate to reach out. We're here to help you succeed! Best regards, Bart Gelato Support Team
March 18, 2024
amazing!
Hi, Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance. Kind regards, Michal Gelato Support Team
March 17, 2024
fantastico
Ciao, Grazie mille per aver dedicato del tempo a lasciare la valutazione a 5 stelle! Il nostro team è disponibile 24 ore su 24, 7 giorni su 7, se hai bisogno di assistenza. Cordiali saluti, Michal Gelato Support Team
March 16, 2024
perfect right now
Hi, Thanks for your review! If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at [email protected]. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions. Thank you for choosing Gelato, Bart Gelato Support Team
March 16, 2024
Hi, Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance. Kind regards, Michal Gelato Support Team
March 15, 2024
I was loving Gelato, everything was working fine and now all of a sudden, every time I try and press the 'sync products' button, it loads to 10% and then freezes and fails, this has been happening for the past 48 hours.
Hi, Thank you for taking the time to share your feedback with us. I am sorry to hear about the technical issues you've experienced. I have checked that we are already in contact and this issue is being investigated with our technical team. We will keep you posted directly for updates. We strive to ensure that our customers receive the best possible experience. If there is anything else we can make your experience 5-star, please let us know. Best regards, Michal Gelato Support Team