Gelato: Print on Demand
Sell custom creations without thinking about stock or shipping
Rating
4.8
feedback
806
chart
#860
All reviews
Review RSS Feed
March 14, 2024
The interface is super easy. The shirt design is seamless. I fricking love the app. It's helped my business really blossom. I'm approaching 100 completed product designs and counting. If you're looking to start dop shipping, these guys are excellent partners.
Hello, Thank you for your enthusiastic feedback! We're glad to hear that our platform has been instrumental in the growth of your business, making the design process seamless and enjoyable. As you continue your business endeavors, know that we're here to support you every step of the way. Best regards, Bart Gelato Support Team
March 13, 2024
Easy to use, great products. Just love it
Hello, Thank you for your feedback! We're glad to hear that you find Gelato simple and easy to use, and we're thrilled that you enjoy our products. If you have any suggestions or feedback to share, please feel free to let us know. We're here to ensure your experience with Gelato is top-notch. Kind regards, Bart Gelato Support Team
March 12, 2024
THANKS
Hello, Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance. Kind regards, Bart Gelato Support Team
March 5, 2024
Werkelijk naadloze integratie, je past iets aan in Gelato dashboard en meteen effectief in Shopify omgeving. Installeren ook eenvoudig.
Hello, Bedankt voor uw positieve feedback! We zijn blij om te horen dat je de integratie tussen Gelato en Shopify echt naadloos vindt. Wij streven ernaar om de installatie zo eenvoudig mogelijk te maken. Als u nog meer feedback heeft of hulp nodig heeft, neem dan gerust contact met ons op. Best regards, Bart Gelato Support Team
March 3, 2024
Finding the limitations of sizing designs is not very competitive to other sources. The 150 DPI is making the design to small. The DTG is falling short of the expected color.
Hi, Thank you for sharing your feedback regarding our Shopify app. We appreciate your input regarding sizing limitations and understand your concerns about the 150 DPI and color expectations with DTG. We apologize for any inconvenience you've experienced. Our team is continuously working to enhance our services, and your insights are valuable in this process. If you have specific details or examples to share, we would love the opportunity to investigate further and address any issues. We've reached you directly via e-mail to assist you further. Best regards, Michal Gelato Support Team
March 1, 2024
Great experience with a few minor mishaps. The very first sample I ordered was amazing quality, but I have not gotten that same garment type since, despite using the same exact template (I only changed the logo/branding). Still- the print & embroidery quality is top notch. I also ordered a non-zip hoodie sample, but was sent a zip instead, which they quickly resent. I mention this because I fear it may happen with my customers once we launch - so it's something to keep in mind. Thankfully its a very seamless resolution process. Overall, this is one of the better print on demand companies I've used from a print quality perspective
Hi there, We are happy to know that you are delighted with our print quality. We are committed to making the experience as smooth as possible and are continuously working to improve the consistency and operations. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at [email protected]. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions. Thank you for choosing Gelato! Kind regards, Kyle
Feb. 29, 2024
Easy to use design, great quality products - very happy
Hello, We're thrilled to hear that you're happy with our service and product quality! If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. Your feedback is valuable, and we appreciate your support. Thank you for choosing Gelato, Bart Gelato Support Team
Feb. 26, 2024
Hello, Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you even need assistance. Kind regards, Bart Gelato Support Team
Feb. 24, 2024
Easy and fun to use! Please just add stickers
Hello, Thank you for your feedback! We're excited to hear that you find Gelato easy and enjoyable to use. Your suggestion about adding stickers to our product offerings is appreciated. If you have any other ideas or need assistance, feel free to reach out. Kind regards, Bart Gelato Support Team
Feb. 17, 2024
Easy to use and quick to configure. signup to launch time is fast.
Hello, Thank you so much for taking the time to leave the 5-star review. We're delighted that you find Gelato quick and easy to use! Our team is available 24/7 if you ever need assistance. Kind regards, Kyle
Feb. 12, 2024
Always deliver well for me
Hi there, Thank you for sharing your feedback with us! We're delighted to hear that the production and delivery experience is consistently smooth. If there's ever anything you need, we're available 24/7. Kind regards, Kyle
Feb. 8, 2024
Produits de qualité et rapidité
Bonjour, Nous sommes ravis de lire votre avis positif sur notre application Gelato Shopify. La qualité de nos produits et la rapidité de notre service sont nos priorités, et nous sommes ravis que vous ayez eu une expérience satisfaisante. Chez Gelato, nous nous efforçons constamment d'offrir à nos clients des solutions d'impression exceptionnelles. N'hésitez pas à nous contacter si vous avez des questions supplémentaires ou si nous pouvons vous aider d'une autre manière. Merci beaucoup pour votre soutien continu ! Michal L'équipe de support Gelato
Feb. 5, 2024
easy app to use. Very user friendly
Hello, We're delighted to hear that you find our app easy to use and user-friendly! If you have any questions or need further assistance, don't hesitate to reach out to us. We're here to help, Bartosz Gelato Support Team
June 21, 2025
It great
Hello, Thank you for sharing your feedback with us! Seeing that heart emoji made us smile. If there's ever anything we can do to make your experience even better, just drop us a line. Best regards, Bart Gelato Support Team
Feb. 2, 2024
Great quality, great support. I recommend it
Hello, Thank you for your fantastic review! We appreciate your acknowledgment of the great quality and support we strive to provide. Should you ever require assistance or have any questions, please feel free to reach out. Best regards, Bart Gelato Support Team
Jan. 31, 2024
I love how easy gelato is to use and all their prices are perfect
Hello, Thank you for your kind words! We're thrilled to hear that you find Gelato easy to use and that our prices meet your expectations. If you have any suggestions for improvement or if there's anything else you'd like to share, feel free to let us know. We're here to help and support your printing needs, Bartosz Gelato Support Team
Jan. 29, 2024
so far i love it, i just wish there would be a better/cheaper way for a new store to be able to test the products, i spend many weeks building the store and lost the ability to buy my own items for 50%. now i have to wait for a deal before i can even see for myself how my items look, i really think there should be a way for store owners to get deals for first time orders to themselves, a test option with a lower price that don't have a time limit to it, we have enough stress as it is.
Hello, Thank you for sharing your experience! We're thrilled to hear that our customer support was able to assist you promptly and professionally. At Gelato, we strive to provide a seamless and reliable service. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your positive feedback and look forward to serving you again. Best of luck with your store, Bartosz Gelato Support Team
Jan. 27, 2024
Gelato has great customer service and a super easy to use interface! I trust their products will be wonderful.
Hello, Thank you for the fantastic 5-star review! We're thrilled to hear you value our customer service and user-friendly interface. Your trust in our products is truly appreciated. If there's anything you require or any way we can improve your experience, please feel free to reach out. We appreciate your support, Bart Gelato Support Team
Feb. 9, 2024
funktioniert super
Hi, Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you even need assistance. Kind regards, Michal Gelato Support Team
Jan. 25, 2024
I just started using Gelato for my new Print on Demand online store. I ordered a sample T-shirt and when I received it there were two white marks which I reported but did not ask for a refund. Gelato immediately sent me a free replacement and re-assured me that they would take away my concern to prevent future recurrence. I would recommend Gelato for this reason.
Hello, Thank you for sharing your positive experience with Gelato! We're glad to hear that our team responded promptly and took proactive steps to address your concern. If you ever need further assistance or have more feedback, feel free to reach out. We appreciate your recommendation, Bartosz Gelato Support Team