All reviews

Rating Breakdown

  • 5
    89% (977 ratings)
  • 4
    5% (56 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (14 ratings)
  • 1
    3% (36 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2024

it's really perfect !

Store

JERSY

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your experience! We're glad to hear that you're satisfied with Gelato. If you ever need assistance or have questions, feel free to reach out. Happy creating, Bart Gelato Support Team

5 / 5 Share

March 15, 2024

Easy to use

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback! We're glad to hear that you find Gelato easy to use. If you have any questions or need assistance, please feel free to reach out. We're here to help. Best regards, Bart Gelato Support Team

5 / 5 Share

March 14, 2024

good enough

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We appreciate your feedback! If you have any further comments or suggestions, we're here to listen. Best regards, Bart Gelato Support Team

5 / 5 Share

March 14, 2024

I would like to be able to create a product though on my phone.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Elizabeth, Thank you for your positive feedback! Currently, our advanced design functions are available via the web platform. However, we appreciate your feedback about designing directly from your phone, and we'll definitely consider this for future improvements. Thanks for recommending Gelato, Bart Gelato Support Team

5 / 5 Share

March 14, 2024

The interface is super easy. The shirt design is seamless. I fricking love the app. It's helped my business really blossom. I'm approaching 100 completed product designs and counting. If you're looking to start dop shipping, these guys are excellent partners.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your enthusiastic feedback! We're glad to hear that our platform has been instrumental in the growth of your business, making the design process seamless and enjoyable. As you continue your business endeavors, know that we're here to support you every step of the way. Best regards, Bart Gelato Support Team

5 / 5 Share

March 14, 2024

Integración perfecta, todo va perfecto

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hola, ¡Gracias por compartir su experiencia con nosotros! Estamos encantados de saber que la integración de Gelato ha cumplido con sus expectativas. Si tiene más comentarios o preguntas, no dude en comunicarse. Estamos aquí para garantizar su éxito continuo. Atentamente, Bart Gelato Support Team

5 / 5 Share

March 13, 2024

Easy to use, great products. Just love it

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback! We're glad to hear that you find Gelato simple and easy to use, and we're thrilled that you enjoy our products. If you have any suggestions or feedback to share, please feel free to let us know. We're here to ensure your experience with Gelato is top-notch. Kind regards, Bart Gelato Support Team

5 / 5 Share

March 12, 2024

THANKS

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance. Kind regards, Bart Gelato Support Team

4 / 5 Share

March 11, 2024

Very good experience so far.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you for taking the time to write the review. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at [email protected]. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions. Thank you for choosing Gelato! Best regards, Michal Gelato Support Team

5 / 5 Share

March 10, 2024

muy util

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hola, Gracias por tomarse el tiempo para dejarnos una reseña! Nuestro equipo está disponible las 24 horas, los 7 días de la semana, si alguna vez necesita ayuda. Atentamente, Kyle

5 / 5 Share

March 10, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to review Gelato! Our team is available 24/7 if you ever need assistance. Kind regards, Kyle

5 / 5 Share

March 9, 2024

Très facile d'utilisation, beaucoup de produits et de possibilités, très réactifs et super qualité produits !

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour, Un grand merci pour vos éloges ! Nous sommes ravis d'apprendre que notre application Shopify vous offre une expérience très facile d'utilisation avec une variété de produits et de possibilités, et que vous appréciez notre réactivité ainsi que la qualité exceptionnelle de nos produits. Votre satisfaction est notre priorité absolue. Si vous avez d'autres commentaires ou des questions, n'hésitez pas à nous contacter. Nous sommes reconnaissants de votre confiance et sommes impatients de continuer à vous offrir des services de qualité. Cordialement, Michal Gelato Support Team

5 / 5 Share

March 8, 2024

I love the fact that I can see how much the product would cost in different countries, and that the app automatically selects the most suitable fulfilment centre.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your feedback with us! Providing a seamless and efficient experience for our users is a top priority. If you have any further feedback or questions, please feel free to reach out. We appreciate your support and look forward to continuing to meet your expectations. Best regards, Michal Gelato Support Team

5 / 5 Share

March 8, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Emir, Thank you for sharing your feedback with us! Our Team is available 24/7 if you even need assistance. Best regards, Bart Gelato Support Team

1 / 5 Share

March 7, 2024

I am starting an PoD brand and have been shopping around. I tried both printful and gelato. Today I received my Gelato test garments and let me tell you I was shocked at how bad they were. I ordered a t-shirt and hoodie with a simple thistle design, the garments came loose in a paperbag, no individual wrapping and they were creased beyond belief. The embroidery didn't match the previews and when I contacted customer support I was told how they were packaged and the quality of the embroidery was as intended. These reviews are paid for I have no doubt. If you are starting a PoD brand I would look elsewhere or pay the money to find out yourself.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Thank you for sharing your experience with Gelato, and we sincerely apologize for any disappointment you've encountered. We have thoroughly reviewed the design and embroidery concerns with our quality and design teams. We recommend considering adjustments to the design for optimal embroidery results. Additionally, we acknowledge the packaging issue and have reported it internally for improvements. We have reached out to you directly via email to offer a suitable solution and address the specific issues you've raised. Your feedback is invaluable to us, and we are committed to resolving this matter to your satisfaction. If there's anything else you'd like to discuss or if you have further concerns, please feel free to respond to our email. We appreciate your understanding as we work towards a resolution. Best regards, Michal Gelato Support Team

5 / 5 Share

March 7, 2024

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, We're glad to hear that you love Gelato! If you ever have more feedback or need assistance, feel free to reach out. Thanks for choosing Gelato! Best regards, Michal Gelato Support Team

5 / 5 Share

March 11, 2024

good

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear that you love Gelato! If you ever have more feedback or need assistance, feel free to reach out. Thanks for choosing Gelato, Bart Gelato Support Team

5 / 5 Share

March 6, 2024

Great app

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Michal Gelato Support Team

5 / 5 Share

March 5, 2024

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance. Best regards, Bart Gelato Support Team

5 / 5 Share

March 5, 2024

Werkelijk naadloze integratie, je past iets aan in Gelato dashboard en meteen effectief in Shopify omgeving. Installeren ook eenvoudig.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Bedankt voor uw positieve feedback! We zijn blij om te horen dat je de integratie tussen Gelato en Shopify echt naadloos vindt. Wij streven ernaar om de installatie zo eenvoudig mogelijk te maken. Als u nog meer feedback heeft of hulp nodig heeft, neem dan gerust contact met ons op. Best regards, Bart Gelato Support Team