All reviews

Rating Breakdown

  • 5
    94% (3,374 ratings)
  • 4
    3% (92 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (12 ratings)
  • 1
    2% (54 ratings)

Reviews with Text

  • 92% (3,266)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 25, 2023

AM\mazing builder it helped me out a lot and theyre awesome serously! amazing! You guys did an amazing job with this app! Plus cutomer service is amazing!

Store

Majesty

Using app

23 days

Total reviews

4

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

5 / 5 Share

May 23, 2023

I love having tools to make my stores look unique and have them perfectly optimized, Gempages provide tons of tools to make it happen! In my case, I like to think out of the box and try new things :) and I messed up a couple of times and every time I contacted support they helped very quickly! these guys know what they doing and doing it perfectly!

Store

Ulevi

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

5 / 5 Share

May 21, 2023

Fastes support ever!! They solved a bug within 5 minutes after my request. Amazing! Than you Mona for your fast service!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Mona) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

May 21, 2023

Their service is amazing, I had a lot of questions at the beginning and they all answered and were very patient, I recommend Gempage 100%

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

May 18, 2023

We've used Gempages for years now. It takes a little bit of getting used to how everything works together but once you do it makes everything flow and look great. Even if you have problems they get back to you super quickly with resolutions and guidance on fixing it (even if it's your own fault for causing the problem).

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for being a loyal user of Gempages for several years! We truly appreciate your continued support. We understand that there might be a learning curve in understanding how all the features work together, but we're glad to hear that once you familiarized yourself with the platform, it has greatly improved the flow and appearance of your content. It's fantastic to know that our customer support team has been able to promptly assist you whenever you encounter any issues. We strive to provide fast and effective resolutions, even if the problem was caused inadvertently. Our aim is to ensure a smooth experience for all our users. We value your feedback and look forward to serving you with the same level of dedication and support in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for your trust and for being a valued member of the Gempages community. Best regards,

5 / 5 Share

May 18, 2023

Amazing support team with great customer service. It takes them a few minutes to help you resolve a problem. My experience with Gem Pages has been very pleasant.

Store

kombi

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

5 / 5 Share

May 18, 2023

Really love their customer support and technical team and how they keep supporting me while building the site. Thanks, Gempages team

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing such kind words. We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at [email protected] and enjoy more of our professional support services.

5 / 5 Share

May 17, 2023

Amazing Customer Support, Whenever I have a question they typically respond within a few hours. They can get hands on access which makes fixing issues effortless. Thanks Tony!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied.

5 / 5 Share

May 15, 2023

Gem pages has enabled us to elevate our website to a new level while saving time due to their great templates options and easy to use interface. Their customer support team is always on the ball and goes above and beyond to assist, surpassing the minimum expectations, to assist us effectively and timelessly. Highly recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback with us. We're thrilled to hear that GemPages has enabled you to elevate your website to a new level and that you've found our templates and user interface easy to use. We appreciate your willingness to recommend our services to others. It means a great deal to us that you trust us enough to refer us to your network. If you have any further feedback or suggestions on how we can improve our platform or services, please don't hesitate to let us know. We value your input and are committed to continuously improving our product to better meet the needs of our users.

5 / 5 Share

May 14, 2023

I find it to be very user-friendly, easy to use and the service provided by the support group is fast, swift and reliable. Will definitely recommend to friends.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your valuable feedback. We genuinely appreciate your kind words. We're delighted to hear that you find our platform exceptionally user-friendly and easy to navigate. Your willingness to recommend our services to your friends means a great deal to us. We're grateful for your support and trust in our platform. We're always here to listen and continuously improve our services to exceed your expectations.

5 / 5 Share

May 9, 2023

I highly recommend Gempages to anyone looking for a powerful and user-friendly page builder app for their Shopify store. With its robust features, easy-to-use interface, and affordable pricing, Gempages is a great choice for both beginners and experienced marketers alike.

Store

JOOPITA

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your recommendation and positive feedback about GemPages! We're thrilled to hear that our page builder app has met your needs and exceeded your expectations. Our team is dedicated to providing a powerful and user-friendly experience for all our users, whether they are beginners or experienced marketers. We strive to offer affordable pricing without compromising on quality or features. We truly appreciate your support and thank you for choosing GemPages for your Shopify store.

5 / 5 Share

May 9, 2023

Gempages is an excellent choice. Thanks to mona who helped me solve some issues on some landings in a very short time

Store

Youthss

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

5 / 5 Share

May 9, 2023

I looked for a long time for something to replace Elementor that I used with Wordpress and Woocommerce. Then I found GemPages, looked similar BUT the online chat help is simply out of this world! I upgraded to Build so now they can help me with even more tasks!

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Great to hear that you found GemPages as a replacement for Elementor and that you're satisfied with the platform's user interface. We're thrilled to know that you had a positive experience with our online chat support team. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Thank you for your valuable feedback, and we look forward to serving you in the future!

5 / 5 Share

May 7, 2023

amazing customer service............................................................................

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

May 5, 2023

I don't usually write reviews but I'll write one for them, not only they helped me with all 5 shopify stores that I'm responsible to, they were patient and professional too! Anthony, Jane, Pheobe, and the rest of the crew, you guys are amazing.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

5 / 5 Share

May 4, 2023

Great support from Jonathan of the Gempage support team. Just a little patience, and they will fix in time! I can always rely on their expertise.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

May 1, 2023

At my job we recently started using GemPages and have built 3 pages so far. It has really elevated the look and functionality of our website. Also, we recently had an issue figure something out. We reached out to customer service over the weekend when we discovered the issue, and they quickly responded and solved it! Very happy with our experience so far.

Using app

About 2 months

Total reviews

5

Average rating

4.4

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand!

5 / 5 Share

May 1, 2023

Amazing customer service. If you don't know how to do something some one will help or even design it for you. Average wait time to hear back from someone is 15 minutes. Great experience with this app.

Store

ByeHang

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

5 / 5 Share

April 29, 2023

Deserves 100 stars. Jonathan, Mona, and the rest of the team have been SUCH AN AMAZING HELP. I am a TOTAL noob and over and over again the entire team comes together to help with blazing speed. Every question answered and at no time was I left stranded. I could not be happier with the service provided. If you are on the fence, I encourage you to go with gempages. I went with other companies as well that were 'integrated' - but these guys MAKE IT WORK and it is WORTH IT. I am SO happy. THANK YOU!

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our support team will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

5 / 5 Share

April 29, 2023

The app is great but even greater is the support team. They're just amazing! Response is always ready to help and find a solution. Truly top notch support team.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future