GemPages Landing Page Builder
#1 Conversion-focused Page Builder to grow your business
Rating
4.8
feedback
4,561
chart
#266
All reviews
Rating Breakdown
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Dec. 15, 2023
Always have a good experience with support anytime I need help. Highly recommend! Abby was super helpful and very responsive :)
Dec. 14, 2023
Best price and service among all Lander Builders, easy customization and great features within app. It look great on any device. Their support team will be there for any of your questions and help you. Overall great deal!
Dec. 14, 2023
ho avuto bisogno di aiuto in chat e mi è stata vicino ogni momento. Persona molto gentile e disponibile. Consigliato.
Dec. 13, 2023
This app has proven to be quite frustrating. The code of this builder is inaccurate and causes issues on the pages we construct. To exacerbate matters, the support and technical team seem to lack the necessary knowledge. It's disheartening that they appear to be uninformed and unhelpful.
Dear Shreeram, I sincerely apologize for the frustration you've encountered with our app, and I appreciate your candid feedback. We've taken your concerns seriously and have diligently investigated the issues you flagged. After identifying the root cause, our technical team has implemented the necessary fixes to ensure smoother functionality. We understand the importance of accurate code and the impact it has on the pages you construct. I regret any confusion caused by our initial lack of explanation. We are committed to continuous improvement and are grateful for the opportunity to address and resolve the issues you've highlighted. Our Customer Success Manager has already been in touched with you to provide a full explanation. We hope it's clear to you about the issue. If you have any further questions or require additional assistance, please feel free to reach out. Your satisfaction is our priority. Best regards, GemPages Support Team
Dec. 12, 2023
Ken was able to help me with multiple issues as well as being clear and concise with his explanations using Loom. Highlighly recommend the customer support feature on this app!
Dec. 12, 2023
The support when I had a problem was very quick and helpful. I would be happy if they would add native language support someday.
Dec. 12, 2023
It may have one of the best customer support services I have seen, not only on a shopify app, but in general on all type of businesses. They really help you personally resolve any kind of problem is it was theirs. Specially Thanks to Tom and Liam that have been helping me.
Dec. 12, 2023
Amazing experience with the UI itself and also the customer support. They always make sure to figure out my problem even if it's not 100% related to their app, but an another caused it.
Dec. 11, 2023
I like the platform, it's easy to use and very customizable. Customer support sometimes takes a bit to get back to you but it's always with action and no BS. They even went as far as filming a video for a custom coding block I needed as I don't have much experience in that realm.
Dec. 11, 2023
Página perfecta! Me ha ayudado Ikram a configurar algunas cosas que no sabia poner, no ha tardado nada y me lo ha dejado genial
Dec. 10, 2023
Very responsive support team even on a sunday! Thanks a lot helping me out quickly.
Dec. 10, 2023
We've been using gempages on multiple stores and I must say, hands down the best drag & drop builder. What makes gempages amazing is the freedom you have in creating your store. Definitely brings out your creative side. Another thing worth mentioning is the customer support. They are incredible. Always fast and helpful. They always go the extra mile to make sure the customer is satisfied. Keep up the good job. Thanks Morgen, Harry & Gem Team.
Store
My Store
Using app
About 2 months
Dec. 9, 2023
I have been usinf gempages fro the past few months now. Definately recommend! I use it for all my pages on my store now, it's very easy to create the look and style that i'm after.
Dec. 9, 2023
too complicated to add products and support wont respond
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you've experienced. We understand that adding products should be a straightforward process, and we're sorry for the complications you encountered. We also acknowledge your frustration with our support response time. Due to a surge in inquiries, our response times were delayed, and we sincerely regret any inconvenience this may have caused. To address this, we are actively working on expanding our support team to ensure a faster response time for our valued customers. We appreciate your patience as we make these improvements. Our Customer Support team has already reached out to you and placed your inquiry on a priority list. We are eager to assist you further and await your response to continue providing the support you deserve. Thank you for bringing this to our attention, and we are committed to enhancing your experience with our platform. Best regards, GemPages Support Team