All reviews

Rating Breakdown

  • 5
    95% (4,319 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

April 20, 2023

Very nice app but unfortunately we had to uninstall it because we no longer intend to use them. But we recommend them to everyone using their app.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you very much for the honest feedback. We understand that you've decided not to continue using GemPages and making great use of our page builder for now. It's been an honor, thank you for all the support you've dedicated to GemPages so far, and please know that whichever partner lucky enough to continue serving you as a customer on your e-Commerce endeavor, you have GemPages' full support! GemPages will continue to be developed and improved upon your valuable input, and we're looking forward to once again welcoming you to the GemPages Family, one day soon. Happy selling! Thomas | GemPages Customer Success Manager

5 / 5 Share

April 19, 2023

Awesome and useful app, very quick and effective support team! Every time ive ran into an issue they were quick to resolve it within minutes of contacting. The app itself as a page builder is on another level. Best in business!

Store

Lashsy

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

5 / 5 Share

April 17, 2023

Bella has been very helpful with troubleshooting some of the issues I've had on the platform, overall a very good platform that I've used for about a year now

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're excited to hear that you're enjoy the platform & really appreciate you being a loyal customer also. Bella was awesome. I will surely pass your kind words onto her! Thank you so much!

5 / 5 Share

April 17, 2023

Support is good. Has features you can't get with other landing pages. Not perfect but I think its the best of them for what we need.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. Feel free to let us know via our live chat channel. We would be happy to check and make it right for you!

5 / 5 Share

April 16, 2023

Great App and OUTSTANDING customer support! Had a custom code related problem (that I in no way would ever have been able to solve). The GemPages team quickly hopped into my account and fixed the issue in under an hour. Well done!

Using app

Over 5 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it. Happy Selling!

5 / 5 Share

April 14, 2023

Great customer support! Got some issues with a page we've worked for hours and they were able to retrieve it. Thanks!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

5 / 5 Share

April 14, 2023

Its a very awesome app I gotta recommend! Not only an APP, also the comfortable service! Fix your problems very fast. Nice experience!

Store

Aromus

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

April 13, 2023

Very good job when I need it the team reply very fast! I recommand it. They fix my problem very fast. Thank you Gempages.

Store

ChatBri

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

5 / 5 Share

April 13, 2023

Adorei, atendem a todas as dúvidas rapido, e eles resolvem para você, o que facilita muito, recomendo

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

April 12, 2023

Great experience! Very responsive and super easy to work with. They were able to help me figure out multiple questions/problems I encountered. Great customer service and support. The program can be a little tricky at first so they were a great help.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

April 12, 2023

The service is the best I ever had anywhere, thank you so much Ikram. You are a hero. The product is nice and easy to use and people behind this app are just best

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

April 12, 2023

By far the best support I have ever gotten. The support team is the most competent I have come across. Hands down 10/10

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

April 11, 2023

First of all, I don't talk about the product because there are many reviews about it. I just want to review Gempages support team is really great, I sell personalized products so there are some things I want to customize in the interface that the app doesn't support, Gempages team has supported adding code that part and also helping me integrate third party apps. They always support 24/7 whenever I text need support they always reply me and very professional.

Store

Kocoten

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! We greatly appreciate your love for GemPages. Thanks for leaving us a review. Our team will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

5 / 5 Share

April 11, 2023

I've been using Gempages for many sites over the last 3 years. I highly recommend Gempages as a web building app. Their support is excellent. They are prompt and always address any questions or issues I have had. Glenn

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Glenn, Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

April 11, 2023

Easy to use app with great functions, and their customer service helped me fix a formatting/coding issue within a couple of hours. Very happy with this program and service!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

April 11, 2023

Christiana is absolutely the best support agent on the planet. Fixed a very complex issue with the cart page promptly and professionally. 10/10, thanks Christiana

Store

Elviem

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Christiana) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

April 11, 2023

Good service, it would be a good idea to increase the number of people for 24 hour and shorter customer service. Nevertheless the service is good and the platform is intuitive.

Store

santmez

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please contact us via email at [email protected] or live chat if you have any further concerns.

5 / 5 Share

April 11, 2023

Walter did a excellent job, he helped me very professional with my problem, great support! I can recommend gempage to make you website professional.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to see that you had a 5-Star experience. Walter was awesome! I'll surely let him know you left us this review! Thank you so much!

5 / 5 Share

April 11, 2023

L'application permet de personnaliser ma page d'accueil. Facile d'utilisation, et un support on ne peut plus efficace!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

April 11, 2023

If you are serious about building a BRAND and not a dropshipping store. Invest into GemPages, learn how to utilise it to the full potential. You will never regret it. They have hands down the best customer service in the game and are even willing to custom code certain parts of your website if they don't offer exactly what you are looking for! Can't recommend enough.

Store

SERRARE

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted that our efforts have contributed to the success of your business. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at [email protected]. We're here to help you achieve success, always.