All reviews

Rating Breakdown

  • 5
    95% (4,326 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

Feb. 6, 2023

I had a system bug where a blocked page would open on smartphones. I spoke to Ikram and she fixed the problem within 1 hour, she was really efficient and kind. Very satisfied!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

5 / 5 Share

Feb. 6, 2023

I've been using Gem pages for a few months now and it's been a game changer! Also their support team is amazing! 'Ikram' helped me with all my needs quickly and thoroughly, highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Ikram) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

Feb. 6, 2023

Ridiculously fast help. My rep Tony and his team added custom code to my Theme to make the navigation work exactly as I wanted it. Sticky nav, visible in both scrolling directions - something the Blum Shopify theme did not do. 10:45 PM on a Sunday night, ready for my client to view by Monday morning. Stellar support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

A huge thank you for leaving a 5-star rating for our services, and a special shout-out to Tony who supported you throughout your experience. Your kind words and positive feedback mean the world to us and we're thrilled to hear that you had a great time working with Tony. Your satisfaction is our top priority and it's wonderful to know that we've exceeded your expectations. Thank you again for your support, and we look forward to serving you in the future!

5 / 5 Share

Feb. 5, 2023

Much better than any page builder for your site! You won't regret, their builder is minimalistic and can be taught in 2 hours, their customer support is awesome!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're excited to hear that you're enjoy the app. Thrilled to hear that you have amazing experience with GemPages and our service! Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

5 / 5 Share

Feb. 5, 2023

Quick and friendly customer support! also the user interface is very well. I can make my productpages very fast now!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Feb. 4, 2023

Amazing customer service. ALWAYS fixed my technical problems with gempages and always replies relatively quickly considering the amount of inquiries they must get on a day to day basis. Very happy with their service.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to [email protected] if you have any other concerns. Our professional customer services is always here to help.

5 / 5 Share

Feb. 3, 2023

Great app and support. It adds a lot of flexibility to designing your Shopify store. I totally recommend it.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

5 / 5 Share

Feb. 3, 2023

currently best page builder solution for Shopify. Customer support responds to inquiries quite quickly, in most cases within a few minutes

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

5 / 5 Share

Feb. 2, 2023

I have been working with gempages for over 5 years now and I use it for all my stores, it is by far the most optimized, fast and easy to use and I have tried all their competitors. Their support is one of the best I know, I would give them a 7/5 rating if it were possible

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us this such wonderful review, NAME! We are thrilled that you enjoyed your experience with GemPages editor and our support service! We're always there to assist whenever you need! Happy Selling!

5 / 5 Share

Feb. 2, 2023

so many functionalities but at the same time really intuitive to use. and they have an amazing support team. i build all my stores with Gempages

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

5 / 5 Share

Feb. 2, 2023

This is a really good app with great customer service. I hope that it will be possible to edit the header section in the future.

Store

QTPain

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

5 / 5 Share

Feb. 2, 2023

This is a great app to make my pages pop and my website look so professional. It took me a little time to get familiar with the format but once I did, it was so easy to create and move templates, etc. Just remember to save your work alot and also in different views....computer, tablet and mobile to make sure they are all optimized. Whenever you make a change save it there before you click to a new view.

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write such a thoughtful review. Regarding your concerns, I will pass that along to the team that manages this. We appreciate your patience and will do our best to assist you in resolving this issue. Please let us know if you have any additional questions, concerns, or comments. Feel free to reach us via email at [email protected] or live chat.

5 / 5 Share

Feb. 1, 2023

Highly recommend, good customer service, and very helpful! Thanks Ikram and a team for your help today!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!

5 / 5 Share

Jan. 31, 2023

Fantastic. Been using it for 3 years. Support team is awesome :) They restored me something I deleted by mistake, I don't know how

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We're always there to assist whenever you need! Happy Selling!

5 / 5 Share

Jan. 31, 2023

Highly recommend, good customer service too. Keep it up very eaisy to use drag drop facility keep this app so amazing

Using app

7 months

Total reviews

15

Average rating

5.0

Developer Reply

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

5 / 5 Share

Jan. 30, 2023

Highly recommend, good customer service too. Keep it up "Tony". Everything is understandable at the site.

Store

netex

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are so happy that our support agent (Tony) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

5 / 5 Share

Jan. 29, 2023

Amazing service from Letty, issue was resolved super quick and the support provided was some of the best support I have ever received. Very happy to use GemPages knowing they have such class support.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that Letty was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Jan. 29, 2023

This is the best app I have downloaded for my store with top customer service, great !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

5 / 5 Share

Jan. 28, 2023

I love using GemPages. It's intuitive and easy to navigate! Also, support team is really awesome and is always there to answer any questions! Tony was especially helpful when I was stuck while building the page. I would recommend GemPages to any ecommerce beginners!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service! We're always there to assist whenever you need! Best wishes!

5 / 5 Share

Jan. 28, 2023

excelente experiencia la que tengo con Gempages. Su plataforma es muy fácil de manejar y su servicio técnico es muy eficiente y rápido. Muy recomendada.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.