All reviews

Rating Breakdown

  • 5
    95% (4,326 ratings)
  • 4
    3% (120 ratings)
  • 3
    1% (26 ratings)
  • 2
    0% (21 ratings)
  • 1
    2% (80 ratings)
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5 / 5 Share

Jan. 17, 2023

Letty from the support team has helped me a lot in my doubts. About the gempages integration I'm happy for now, but I'm testing it already.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that Letty was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Jan. 17, 2023

very professional service and quick response from Phoebe. She identified all my queries quickly and proceeded to assist me.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're excited to hear that you're enjoy the app. Phoebe was awesome. I will surely pass your kind words onto her! Thank you so much!

5 / 5 Share

Jan. 17, 2023

Very good app. In the beginning it takes some getting used to the design, but after a while it comes naturally. There are plenty of standard designs you can choose from. The support is very good!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

Jan. 16, 2023

Beautiful layouts and super user friendly. Love the themes and all of the different options with which they offer. The app also allows for other seamless app integrations such as My lai reviews and Klaviyo. The customer support is super patient and will solve any technical, mayor and/or minor issues for you very swiftly. Recommend this app 100% .

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Jan. 15, 2023

Absolutely love this app. I am able to design a beautiful website so easily & fast. Every time I need help, customer service is always available to help me resolve my issues fast.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

5 / 5 Share

Jan. 14, 2023

Gempages is terrific! It's very easy to use and gives you the freedom to create a website without the hassle of learning code. The customer service and support is also great. They are quick to respond and trouble shoot.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow! Thank you so much for this great 5-star review. We are extremely happy to hear that GemPages has helped you to create great-looking pages and blogs and that you found the perfect blend of features and the functions required. Thank you so much for sharing your feedback and leaving us a review. I'll be sharing this with the entire team. We appreciate your love and support.

5 / 5 Share

Jan. 14, 2023

Great page builder, helpful and kind customer service, solves any problems you may run into and there have only been 2 instances throughout many stores in which i required assistance and they took care of it right away.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

5 / 5 Share

Jan. 14, 2023

Customer service is brilliant, Muiz helped a bunch. Recommend if you're looking for a page builder template.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're proud to assist with your business. Glad to hear that Muiz was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email [email protected]. Thank you very much!

5 / 5 Share

Jan. 13, 2023

Support is great. Any time I have an issue I use the support chat right in the page builder, and someone usually answers within minutes. The page builder itself does not take that much time to get the hang of. Recommended!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it. Best wishes!

5 / 5 Share

Jan. 12, 2023

Coole App und der Support ist hervorragend und richtig schnell. Ich kann die App nur empfehlen, denn erst damit erhalten die Shopify Seiten den letzten Schliff. Umfangreiche Funktionen und Tools ...

Store

Satimos

Using app

About 1 month

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your positive rating. We're happy that you're happy, and we're looking forward to providing you with an even better experience in the future.

5 / 5 Share

Jan. 12, 2023

Product pages look amazing and load quickly. Customer support are very quick to help with any problems.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

5 / 5 Share

Jan. 12, 2023

The service staff was very patient in helping me solve the problem and handled it very efficiently.We recommend you to use this software if you want to improve your sales

Store

Aione

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent! Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

Jan. 12, 2023

Amazing Customer Support and When I got lost with designing a page they were there to assist me. Shout out to my boy tony!

Using app

29 days

Total reviews

13

Average rating

4.8

Developer Reply

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing! If there is anything more we can help, please do let us know. We're always happy to give you a hand!

5 / 5 Share

Jan. 11, 2023

Excellent app and excellent support!! 10/10. whenever I have needed something they are always there at any time and any hour. always very friendly and willing to listen to you and help you in any way they can. The app as such is quite intuitive and the best option we could get.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

Developer Reply

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward. Let us know via live chat or email [email protected] if there is anything else that we can help you with!

5 / 5 Share

Jan. 11, 2023

Excellent app to quickly make landing pages and other product pages for testing purposes. Very user-friendly and the support is excellent. Hugh helped us with any issues we had promptly!

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with Hugh and the entire team. Please let us know if there's anything else we can help you with.

5 / 5 Share

Jan. 11, 2023

I have never experienced such a great Support! Bella and the technical Team solved multible problems within less than 24 hours. Everyone is really kind and knows what they are talking about. GemPages is by far the best Page builder for Shopify out there. It offers great templates and allows to customise the pages into every detail. It works with a lot of integrations like review apps. A must have for every Shopify store owner!

Store

Horseup

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us a review. 😊 We are glad to hear that you've been finding the building blocks and the premade templates easy to use when it comes to building and designing your pages. We are also so happy that our support agent (NAME) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

2 / 5 Share

July 31, 2024

Update: I'm working on this again 1 year later and still having similar issues. The platform is slow to load and support are not online during European business hours. App is good but support are rarely online, or at least not online during our normal business hours in the UK. So we send report requests then do not hear back for hours. With other apps at this price and of a similar nature there is always some support around to help.

Using app

Over 3 years

Total reviews

7

Average rating

3.6

Developer Reply

Hi Jamie, Please accept my apologies for the recent frustration you've experienced. The GemPages Team always try our best to cover 24/7 across different timezones. Our sincerest apology if at some points you have experienced a longer waiting time due to our high volume of requests. Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied. James | GemPages Customer Success Manager

5 / 5 Share

Jan. 11, 2023

It is very easy to use and understand, also more elements and functions. Designing made very easy and quickly, I just wish more updates on elements and features. Live chat support is also really helpful, Keep up the great work.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. We're always happy to give you a hand!

5 / 5 Share

Jan. 11, 2023

I like this plugin very much, it can make the product detail page and website very enriched~~Thanks a lot.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome! Feel free to let us know whenever you need assistance!

5 / 5 Share

Jan. 10, 2023

Gem pages is such and incredible application. It gives you complete flexibility in your creative process and is equipped with everything you will need to make a top notch unique website. Their customer service is fast and incredibly helpful. Sarah was so much help in resolving my issues. This is my first time building a website and she explained what I was doing wrong in such detail with images and video examples. GIVE HER A RAISE!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review! It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. I'll be sure to share these kind words with (Sarah) and the entire team. Please let us know if there's anything else we can help you with.